Knowlarity IVR vs. LumenVox Automatic Speech Recognition (ASR)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Knowlarity IVR
Score 8.8 out of 10
N/A
Knowlarity is a provider of cloud based communications solutions to businesses in Southeast Asia and Middle Eastern markets.N/A
LumenVox Automatic Speech Recognition (ASR)
Score 0.0 out of 10
N/A
LumenVox boasts 20 years of voice technology and delivers a speech offering that supports voice experiences that not only understand what is being said, but also identify who is saying it. LumenVox gives companies the ability to integrate applications in any environment – on-premise, multi-cloud, or a hybrid model. LumenVox states they can deploy new language models in an average of 60 days or less, where most providers require six months or…N/A
Pricing
Knowlarity IVRLumenVox Automatic Speech Recognition (ASR)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Knowlarity IVRLumenVox Automatic Speech Recognition (ASR)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information (in US Dollars)
More Pricing Information
Best Alternatives
Knowlarity IVRLumenVox Automatic Speech Recognition (ASR)
Small Businesses
RingCentral Contact Center
RingCentral Contact Center
Score 7.8 out of 10
RingCentral Contact Center
RingCentral Contact Center
Score 7.8 out of 10
Medium-sized Companies
Zoom Contact Center
Zoom Contact Center
Score 9.2 out of 10
Zoom Contact Center
Zoom Contact Center
Score 9.2 out of 10
Enterprises
Verint Speech Analytics
Verint Speech Analytics
Score 8.9 out of 10
Verint Speech Analytics
Verint Speech Analytics
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Knowlarity IVRLumenVox Automatic Speech Recognition (ASR)
Likelihood to Recommend
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Knowlarity IVRLumenVox Automatic Speech Recognition (ASR)
Likelihood to Recommend
Knowlarity
I think Knowlarity IVR solves our company to have one single IVR number for every department. Our sales team's call recording shows our areas to improve. And we converted more sales through the calls and its records to cross-check all client requirements. But sometimes it is less appropriate because it's more difficult to understand the dashboard.
Read full review
LumenVox
No answers on this topic
Pros
Knowlarity
  • Incoming call record.
  • Agent group.
  • Call list.
  • Dashboard for analysis.
Read full review
LumenVox
No answers on this topic
Cons
Knowlarity
  • Notifications is bad.
  • Dashboard is not user friendly.
  • UI and design for dashboard is not good.
Read full review
LumenVox
No answers on this topic
Alternatives Considered
Knowlarity
Yeah, very good but it has fewer features. MyOperator I used for another company but the call charge is much higher than Knowlarity IVR.
Read full review
LumenVox
No answers on this topic
Return on Investment
Knowlarity
  • We converted more sales.
  • Vai call only 10℅ more leads are converted.
  • Every single client were address via call record.
Read full review
LumenVox
No answers on this topic
ScreenShots

LumenVox Automatic Speech Recognition (ASR) Screenshots

Screenshot of LumenVox admin portal exampleScreenshot of LumenVox deployment portal example 1Screenshot of LumenVox deployment portal example 2