Knowlarity IVR vs. Rev.com (Rev)

I think Knowlarity IVR solves our company to have one single IVR number for every department. Our sales team's call recording shows our areas to improve. And we converted more sales through the calls and its records to cross-check all client requirements. But sometimes it is less appropriate because it's more difficult to understand the dashboard.

Rev is a fantastic resource for companies who are looking for captions or transcripts. Ordering transcripts can save a lot of time from trying to summarize meetings yourself. And captions provide a company the ability to expand the group of people who can access their products. We put a lot of our training in courses created in Kajabi. Rev offers burned-in and .srt files, so the .srt files are perfect for Kajabi! We are only a US-based company right now, but it can help with accessibility with language barriers too because Rev offers captions in SOOOO many different languages

Incentivized

• Incoming call record.
• Agent group.
• Call list.
• Dashboard for analysis.

• quick delivery
• captions
• transcripts
• easy/ user-friendly
• affordability

Incentivized

• Notifications is bad.
• Dashboard is not user friendly.
• UI and design for dashboard is not good.

• following the customer made glossary better
• adding better punctuation in captions

Incentivized

Yeah, very good but it has fewer features. MyOperator I used for another company but the call charge is much higher than Knowlarity IVR.

I do not have experience with other Voice Recognition platforms

Incentivized

• We converted more sales.
• Vai call only 10℅ more leads are converted.
• Every single client were address via call record.

• Higher Sponsorship
• More professional training
• Higher Sales (due to higher sponsorship)

Incentivized