Likelihood to Recommend Kounta is particularly well suited to small to medium sized hospitality businesses. It has a great many number of add-ons and integrations that enhance the user experience and its general usefulness from a back end perspective. For example, there is the ability to program automatic menu surcharges for certain circumstances, such as public holidays. It also handles bill-splitting well. It could possibly be less appropriate for venues that need extremely detailed sales data, or for those venues that have very complicated menus or ordering options.
Read full review Suitable for small and mid sized retail businesses. Many features to automate operations (bar code scanning throughout application, auto generate POS based on mix/max, stock look-up). May not be ideal for large retail stores. Lacks integrations with ERP systems such as SAP or Oracle. Missing some specialty features such as serialized inventory.
Read full review Pros Streamlines Kitchen Dockets Automatic billing Can add items to suit business needs Quick & Easy to set up Read full review Ring up transactions and take payments Manage inventory Management Reporting Discounts and promotions Read full review Cons An easier to modify table plan A dedicated 'print receipt' button Improved sync times Read full review Missing a couple helpful features (such as a free loyalty program) The formatting on some screens is whacky and the font can be small It could be easier to email receipts (need to set this before the transaction) Read full review Alternatives Considered We moved from
Vend to Kounta because of Kounta's enhanced functionality for the hospitality domain.
Vend was, at the time, more oriented towards the retail industry and so it lacked key features that would have allowed our business to grow and become more efficient. Over time, Kounta has continually improved and adapted to better suit its customers' needs.
Read full review It was close but we just liked some of the features in microbiz better. Plus it was cheaper
Read full review Return on Investment I find the program expensive to use Read full review Really amazing value for the monthly fees. Less expensive than other serious cloud POS applications Synch with QBO allows us to save time manually entering financial data into our accounting system Bar code scanning in both the front end and back end saves time and money Read full review ScreenShots