What users are saying about
1 Ratings
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Score 2 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

Leapfile Managed File Transfer

We replaced ShareFile, that we had used for 7 years, due to a cost increase. LeapFile appeared to provide the exact same solution for a better price. However, the headaches we are experiencing with the product are costing us valuable time, money and frustration, both among our staff and between our clients.
Neal Rosenthal | TrustRadius Reviewer

XM SendSecure

It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.
Matthew Ottis | TrustRadius Reviewer

Pros

Leapfile Managed File Transfer

  • There are 3 ways to use LeapFile: the desktop app, the web app, the Outlook plugin
Neal Rosenthal | TrustRadius Reviewer

XM SendSecure

  • It is very user-friendly even for users that are not particularly tech-savvy.
  • The integration into Outlook makes it so convenient to use.
  • Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.
Matthew Ottis | TrustRadius Reviewer

Cons

Leapfile Managed File Transfer

  • The interface is almost all text-based with minimal graphics. Because of that it can be difficult for our employees and our clients to quickly decide what action to take to complete their downloads.
  • We have found the admin controls to not work consistently, causing lots of headaches.
  • Some emails sent via the Outlook plugin will cause formatted text to look extremely confusing on the download page that a client must view in order to take an action to retrieve their files. The text shows all the HTML code wrapped around it.
  • Uploads web page will tend to hold a cookie that "remembers" an expired link, causing our clients to receive an error.
Neal Rosenthal | TrustRadius Reviewer

XM SendSecure

  • Only compatible with Outlook 2010 or newer.
  • Only compatible with Windows OS.
  • No other complaints so far.
Matthew Ottis | TrustRadius Reviewer

Alternatives Considered

Leapfile Managed File Transfer

Similar functionality but LeapFile has a lower cost and a more basic interface. ShareFile was infinitely easier to use for both our employees and clients
Neal Rosenthal | TrustRadius Reviewer

XM SendSecure

None. We were not able to email securely.
Matthew Ottis | TrustRadius Reviewer

Return on Investment

Leapfile Managed File Transfer

  • Too much time spent on addressing individual client issues while attempting to send or retrieve files.
  • Too much time spent on testing and troubleshooting our employees' issues while attempting to send or retrieve files.
Neal Rosenthal | TrustRadius Reviewer

XM SendSecure

  • It allowed us to become HIPAA compliant with email.
  • It integrates seamlessly into our current email interface.
  • Support we have received has been excellent. Always timely.
Matthew Ottis | TrustRadius Reviewer

Screenshots

Leapfile Managed File Transfer

Pricing Details

Leapfile Managed File Transfer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

XM SendSecure

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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