Likelihood to Recommend If you are onboarding new employees or consultants and you have a complex product, solution, or your business is layered and complex, this can help distill down the layers into basics so that new team or partners can build their knowledge base up the right way. This ensures they are learning what needs to be learned, and not what they surmise or assume, which can be incorrect and cause issues down the road - this is especially sensitive in our field. Training of all kinds can be done easily with this tool.
Read full review Neovation Corporation (SmarterU)
I think that SmarterU can be implemented in any organization in any industry. Especially in industries with more complex training requirements. The administration of the system is simple and the usability of the system to end users is even more simple
David Moore Manager, Maintenance Training and Electronic Business Systems
Read full review Pros Open to feedback and ideas and constantly innovating and iterating on their product to serve new needs that arise Making me feel like more than just a customer: They aren't transactional and focus on building the relationship and making me feel heard. Extremely easy to use product so building content takes little time, and I can leverage other subject matter experts to build content as well. Read full review Neovation Corporation (SmarterU)
Software works on multiple devices: computer, iPad, iPhone, Chromebook, etc. Easy to navigate Read full review Cons Media import (audio, video) are still in infancy. Reliability of uploaded content isn't 100%. The Events function lacks some features that are more built out in other platforms. Reporting interface has a bit of a learning curve, but overall isn't bad. Read full review Neovation Corporation (SmarterU)
Reporting System can be improved. David Moore Manager, Maintenance Training and Electronic Business Systems
Read full review Likelihood to Renew Worried about its acquisition by Seismic and hope that they don't change the product or the terms drastically.
Read full review Neovation Corporation (SmarterU)
Usability It's completely simple and intuitive, anyone can pick it up. The hardest part is looking for a save button and finally figuring out you don't need one. We don't provide training for users and never have complaints. For creators, we provide best practices, but using Lessonly itself requires nothing .
Read full review Neovation Corporation (SmarterU)
Support Rating The support team is very friendly and eager to help you learn the ins and outs of Lessonly. They can set up training for large groups or send links in a chat for individual help. They are quick to respond and if one person doesn't have the answer, they will collaborate with others to help find the answer.
Read full review Neovation Corporation (SmarterU)
Really good support initially, now support is OK but we have fewer needs.
Read full review Alternatives Considered I felt some of these products had more features than were necessary and needed for our team. Some of them were limited on the number of content creators that were allowed which to me forces you to use one or two people to create content where I would rather see it done by key members of each department.
Read full review Neovation Corporation (SmarterU)
Most online LMS systems work really well to track and manage training that the system is delivering. However, most systems are not very good at managing training requirements which are delivered outside of the system. For example, First Aid training, or license requirements are accomplished through third party. SmarterU was the only system we evaluation that was able to track these items with the ability to monitor the renew dates properly.
David Moore Manager, Maintenance Training and Electronic Business Systems
Read full review Return on Investment We've had an increase in quality overall as a company, as we are able to continually train our employees outside of our New Hire Training program. We've seen stronger communication as we are able to send out material to our stylists about products, policies, procedures, etc. and they are able to provide us with feedback. After all, it is their tool for learning and we want to know the best way to provide that information to our Team Members. Read full review Neovation Corporation (SmarterU)
It has helped us to make sure our training is consistent across multiple locations and trainers and ensured less drift. The course tracking and certification allows us to manage new hires and make sure they complete all required training to later achieve an RBT certification. Read full review ScreenShots