LEX Reception vs. Lumen Managed Enterprise with Cisco Meraki

LEX Reception is certainly best suited as an answering service for law firms. LEX Reception would be particularly useful for firms that have limited staff and need a solution without hiring an employee or for other firms that need overflow call answering or after-hours call answering. If the firm needs personal assistant/call-out features LEX Reception may be less appropriate.

Incentivized

It is ideal to have a fast, secure, and very stable 4g Wi-Fi network to expand the range of connectivity for users and increase the productivity and efficiency of work teams. It is not so good to implement it quickly as you need to learn how to use it very efficiently it is not plugged and played.

Incentivized

• Only serves law firms - specialized service.
• Portal allows you to make our own changes to call-handling instructions.
• Can schedule appointments and take consultation payments over the phone.

Incentivized

• Cyber attack protection.
• Fast and stable Wi-Fi connection.
• Anti-Virus and Anti-Phishing.

Incentivized

• Missing functionality - clients cannot send pictures via text through the mobile app.
• Does not have the ability to serve as a Personal Assistant - cannot send call-out requests.

Incentivized

• Customer service in multiple languages.
• More price options.
• Better training or be more intuitive.

Incentivized

LEX Reception is more specialized (for law firms), has better-trained receptionists, and has a better price point.

Incentivized

I have not tried another service like this.

Incentivized

• Improved efficiency.
• Has given us a lot of time back to work instead of being on the phone.
• Reduced cost from our previous answering service.

Incentivized

• Higher productivity.
• Better interaction with the cloud.
• Improve income.

Incentivized