TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LiveWebinar

    Score9 out of 10
    N/ALiveWebinar is a cloud-based tool that helps users manage online webinars, meetings, training, live streaming, chats, screen sharing, social media broadcasting and high definition (HD) recording via web browsers. It is a customizable solution that allows users to change logos, room colors, and design layouts, as well as create personalized registration forms to match their business's brand identity, and control email delivery and report designs. LiveWebinar allows users to broadcast…

    $17.99

    per month per user

    ON24

    Score7.5 out of 10
    N/AON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.N/A

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    LiveWebinarON24Zoom Workplace
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    LiveWebinarON24Zoom Workplace
    Free Trial
    NoNoYes
    Free/Freemium Version
    YesNoYes
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.
    More Pricing Information
    Community Pulse
    LiveWebinarON24Zoom Workplace
    Considered Multiple Products
    RTCLab
    No answer on this topic
    Cvent
    Chose ON24
    Zoom is great for meetings and smaller gatherings. But if you want to really showcase your business, you cannot get around ON24. I notice that ON24 also offers breakout rooms now which is helpful. On ON24 the user experience is so much better. The user can modify their own …
    Incentivized
    Chose ON24
    I think ON24 sacks up pretty well against most of these the only downfall I have is that last-minute changes or quick turnaround aren't usually a good fit. During a call, they are amazing its those last-minute issues or changes that would need to get to the tech and have them …
    Incentivized
    Chose ON24
    Zoom limitations that didn't meet our needs: No automated emails, no follow up with the recorded product, audience console was not customizable, audience console didn't contain all of the items we needed and was clunky for audience members to use
    Incentivized
    Chose ON24
    Easy to manage, no need for downloaded software, easy to navigate, easy to understand, and almost no buttons to click, no settings. When you go to the link it is as-is. No need to turn on videos no unmute button so it's safe on the background noise.
    Incentivized
    Chose ON24
    Most of the webinars I attended were using the softwares above. Though ON24 is pretty unique among them, other softwares are more standout.
    Incentivized
    Chose ON24
    ON24 blows away Zoom and GoToWebinar when it comes to customization and branding. Plus, ON24's overall event management is more flexible than these other platforms. The recording features of ON24 are a big plus. However, Zoom and GoToWebinar have a more solid interface for …
    Incentivized
    Chose ON24
    I can't really compare those products with ON24 since the use case for the other products is less complicated. After using ON24 for a few webinars it's really easy to use. To compare ON24 and GoToWebinar: the whole look and use case of ON24 is way better, GoToWebinar feels like …
    Incentivized
    Chose ON24
    Prior to ON24 we used Zoom for the majority of our webinars. We still use Zoom, however, this is for much smaller events and where we would like to encourage more interaction between attendees. Zoom does not have the same capabilities, it is not customisable and you cannot add …
    Incentivized
    Chose ON24
    I like how ON24 gives you more of a robust platform that you can easily manage as the producer. I like that the presenters platform is separate from the attendee/viewer side. Overall it's pretty user friendly and attendees have a good experience.
    Incentivized
    Chose ON24
    Though it is more expensive then others I find it very user friendly and quick customer service assistants which is always important.
    Incentivized
    Chose ON24
    The ON24 platform goes further in-depth than typical web-based applications. I find that the service is much more reliable, more of a "pro" platform. I've found the ease of sign-in, and user-friendliness to be unmatched.
    Incentivized
    Chose ON24
    I have not used any other products like this for live webinars. Unfortunately, I can not speak to how well this program stacks up against others as this is the only product of this type that we use currently. Soon, we will be adding an LMS to host our webinars.
    Incentivized
    Chose ON24
    ON24 blows Webex Meetings and GoToMeeting out of the water for reliability. Zoom is comparable for performance but can't match the branding and flexibility offered by ON24. If you only have small meetings, Zoom may meet your needs okay, but for any meeting over a couple dozen …
    Incentivized
    Chose ON24
    Flexibility, customization.
    Incentivized
    Chose ON24
    On-demand library and integration with our CRM and email platform are what set it apart.
    Incentivized
    Chose ON24
    For recording Simulive, I prefer using Zoom instead of ON24 due to the speaker's name not popping up each time the speaker talks in Zoom.
    Incentivized
    Chose ON24
    Adobe allows for a better in-class feel for online learning communities.
    Incentivized
    Chose ON24
    Honestly, each has certain things that are more simplistic or granular than the other or annoying caveats the others may not have. ON24 having the ability to do the simu-live was what made us go with it.
    Incentivized
    Chose ON24
    Poorly, and I am forced to use this product.
    Incentivized
    Chose ON24
    Way better! I was not personally part of the selection process; that employee preceded me and has since left the company.
    Incentivized
    Chose ON24
    Zoom is definitely more user-friendly, especially when it comes to video and screen share. It feels much more up to date and streamlined, however it does not support the same type of events as the webcasting platform.
    Incentivized
    Chose ON24
    I think ON24 is superior to both Webex and Adobe webinar products because, at its price point, it is very customizable, easy to use, and offers great reporting features.
    Incentivized
    Chose ON24
    The quality of ON24 surpasses other similar software. I especially like the dashboard view for attendees. It is engaging and easy to use. Users can download materials, explore links, chat, and use Q&A without having to navigate to a different window allowing for a seamless …
    Incentivized
    Chose ON24
    ON24 is more reliable/stable than GoToWebinar and easier to switch between presenters, however GTW offers a much fuller list of local dial in numbers for speakers (most significant countries). Adobe Connect is more complex to learn from a admin console perspective but easier …
    Incentivized
    Chose ON24

    Originally we selected ON24 for its ability to play a recorded video presentation while having a live Q&A, which was something we were not able to find in another platform.

    We kept renewing because it's a step above the others when it comes to the professionalism of interface …

    Incentivized
    Zoom
    Chose Zoom Workplace
    The cost was just right for Zoom. Webex cost way too much and same with ON24. Teams just couldn't do webinars and external customers had trouble using it. Zoom seemed easier for the customer.
    Incentivized
    Chose Zoom Workplace
    ON24 is used for conferences, presentation at a higher scale.
    Zoom is used as a cheap alternative to connect with individuals in small group for quick sessions.
    Incentivized
    Chose Zoom Workplace
    Zoom is easy to use. No conflict tools, bright video, and good quality of audio. I can also use it on my mobile phone.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    137 Answers
    92%
    Would buy again
    412 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    102 Answers
    93%
    Delivers good value for the price
    386 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    143 Answers
    95%
    Happy with the feature set
    437 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    88 Answers
    92%
    Lived up to sales and marketing promises
    287 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    94 Answers
    95%
    Implementation went as expected
    327 Answers
    Features
    LiveWebinarON24Zoom Workplace
    Reporting & Analytics
    Comparison of Reporting & Analytics features of LiveWebinar and ON24 and Zoom Workplace
    Feature
    LiveWebinar
    7.3
    3 Ratings
    5% below category average
    ON24
    -
    Ratings
    Zoom Workplace
    -
    Ratings
    Dashboards6.72 Ratings00 Ratings00 Ratings
    Data exportability8.01 Ratings00 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of LiveWebinar and ON24 and Zoom Workplace
    Feature
    LiveWebinar
    9.0
    3 Ratings
    10% above category average
    ON24
    -
    Ratings
    Zoom Workplace
    8.5
    1005 Ratings
    1% above category average
    High quality audio10.03 Ratings00 Ratings8.8997 Ratings
    Mobile support8.03 Ratings00 Ratings00 Ratings
    High quality video00 Ratings00 Ratings8.9997 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of LiveWebinar and ON24 and Zoom Workplace
    Feature
    LiveWebinar
    9.0
    3 Ratings
    10% above category average
    ON24
    8.3
    413 Ratings
    1% below category average
    Zoom Workplace
    8.7
    1011 Ratings
    2% above category average
    Calendar integration9.01 Ratings8.1356 Ratings9.0922 Ratings
    Record meetings / events9.03 Ratings7.1395 Ratings9.2960 Ratings
    Slideshows9.03 Ratings7.2392 Ratings00 Ratings
    Event registration9.02 Ratings7.4389 Ratings00 Ratings
    Meeting initiation00 Ratings10.04 Ratings9.1985 Ratings
    Integrates with social media00 Ratings10.03 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of LiveWebinar and ON24 and Zoom Workplace
    Feature
    LiveWebinar
    8.5
    3 Ratings
    1% above category average
    ON24
    8.3
    416 Ratings
    1% below category average
    Zoom Workplace
    8.5
    873 Ratings
    2% above category average
    Audience polling8.02 Ratings6.8377 Ratings00 Ratings
    Q&A9.03 Ratings8.1413 Ratings00 Ratings
    Live chat00 Ratings10.04 Ratings9.1855 Ratings
    Online Events Security
    Comparison of Online Events Security features of LiveWebinar and ON24 and Zoom Workplace
    Feature
    LiveWebinar
    8.5
    2 Ratings
    2% above category average
    ON24
    9.0
    384 Ratings
    5% above category average
    Zoom Workplace
    8.9
    863 Ratings
    11% above category average
    Participant roles & permissions8.02 Ratings8.9374 Ratings8.7828 Ratings
    Confidential attendee list9.01 Ratings8.0357 Ratings00 Ratings
    User authentication00 Ratings10.03 Ratings8.9754 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of LiveWebinar and ON24 and Zoom Workplace
    Feature
    LiveWebinar
    8.5
    3 Ratings
    7% above category average
    ON24
    8.0
    390 Ratings
    6% below category average
    Zoom Workplace
    -
    Ratings
    Branding options9.03 Ratings8.5382 Ratings00 Ratings
    Integration to Marketing Automation8.03 Ratings7.9335 Ratings00 Ratings
    Attendee list export00 Ratings7.638 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of LiveWebinar and ON24 and Zoom Workplace
    Feature
    LiveWebinar
    -
    Ratings
    ON24
    9.7
    1 Ratings
    12% above category average
    Zoom Workplace
    -
    Ratings
    Responsive Design for Web Access00 Ratings10.01 Ratings00 Ratings
    Mobile Application00 Ratings9.01 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings10.01 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of LiveWebinar and ON24 and Zoom Workplace
    Feature
    LiveWebinar
    -
    Ratings
    ON24
    8.8
    42 Ratings
    9% above category average
    Zoom Workplace
    -
    Ratings
    Registration, RSVP, and ticketing00 Ratings10.01 Ratings00 Ratings
    Email marketing00 Ratings6.538 Ratings00 Ratings
    Livestreaming00 Ratings10.01 Ratings00 Ratings
    Audience engagement00 Ratings8.042 Ratings00 Ratings
    Event recording00 Ratings10.01 Ratings00 Ratings
    Virtual booths00 Ratings10.01 Ratings00 Ratings
    Networking00 Ratings9.01 Ratings00 Ratings
    Event analytics00 Ratings7.342 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of LiveWebinar and ON24 and Zoom Workplace
    Feature
    LiveWebinar
    -
    Ratings
    ON24
    -
    Ratings
    Zoom Workplace
    8.7
    1005 Ratings
    2% above category average
    Desktop sharing00 Ratings00 Ratings9.31004 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of LiveWebinar and ON24 and Zoom Workplace
    Feature
    LiveWebinar
    -
    Ratings
    ON24
    -
    Ratings
    Zoom Workplace
    8.1
    235 Ratings
    4% below category average
    Hosted PBX00 Ratings00 Ratings8.3111 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings00 Ratings7.8140 Ratings
    Directory of employee names00 Ratings00 Ratings8.2217 Ratings
    Call Management
    Comparison of Call Management features of LiveWebinar and ON24 and Zoom Workplace
    Feature
    LiveWebinar
    -
    Ratings
    ON24
    -
    Ratings
    Zoom Workplace
    8.2
    263 Ratings
    6% below category average
    Answering rules00 Ratings00 Ratings8.6191 Ratings
    Call recording00 Ratings00 Ratings8.7239 Ratings
    Call park00 Ratings00 Ratings7.9146 Ratings
    Call screening00 Ratings00 Ratings8.0164 Ratings
    Message alerts00 Ratings00 Ratings8.2209 Ratings
    Business SMS/External Messaging00 Ratings00 Ratings8.0134 Ratings
    Voicemail Transcription00 Ratings00 Ratings8.0182 Ratings
    Mobile apps
    Comparison of Mobile apps features of LiveWebinar and ON24 and Zoom Workplace
    Feature
    LiveWebinar
    -
    Ratings
    ON24
    -
    Ratings
    Zoom Workplace
    8.9
    296 Ratings
    1% above category average
    Mobile app for iOS00 Ratings00 Ratings8.8262 Ratings
    Mobile app for Android00 Ratings00 Ratings8.9180 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of LiveWebinar and ON24 and Zoom Workplace
    Feature
    LiveWebinar
    -
    Ratings
    ON24
    -
    Ratings
    Zoom Workplace
    8.7
    248 Ratings
    3% above category average
    Centralized communications management00 Ratings00 Ratings8.9198 Ratings
    Team messaging00 Ratings00 Ratings8.9213 Ratings
    Team document sharing00 Ratings00 Ratings8.6192 Ratings
    Call and meeting analytics00 Ratings00 Ratings8.4201 Ratings
    Best Alternatives
    LiveWebinarON24Zoom Workplace
    Small Businesses
    GoTo Webinar
    Score8.6 out of 10
    Whova
    Score9.6 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Webex Webinars
    Score9 out of 10
    Splash
    Score7.7 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    Webex Events (formerly Socio)
    Score8.9 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    LiveWebinarON24Zoom Workplace
    Likelihood to Recommend
    9.0
    (3 ratings)
    6.8
    (461 ratings)
    8.8
    (1069 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.9
    (44 ratings)
    9.4
    (27 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (28 ratings)
    9.4
    (46 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (210 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.7
    (8 ratings)
    9.0
    (3 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.9
    (33 ratings)
    6.4
    (46 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (4 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    3.7
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.5
    (12 ratings)
    6.4
    (11 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (6 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    7.7
    (5 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    6.4
    (231 ratings)
    9.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (6 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.7
    (7 ratings)
    7.3
    (2 ratings)
    User Testimonials
    LiveWebinarON24Zoom Workplace
    Likelihood to Recommend
    RTCLab
    LiveWebinar is best for individuals holding quick meetings or daily scheduled events. Having friction less meetings for teams which does not require prior app installation or setup makes this the perfect webinar platform for persons with techphobia. Schedule, Send, and Start the meeting. There's even built in surveys and tests which makes the meeting or event more engaging and interactive. Unfortunately for multi-day events, it is very hard to use LiveWebinar for this purpose. Let's say for virtual conferences which has defined dates and times for each session, LiveWebinar won't fit this purpose, or at least, it is very hard to execute this scenario using the platform.
    Incentivized
    Read full review
    Cvent
    I find that ON24 caters for all types of organisations, having it allows for more choice/options. The experience around virtual events if fantastic and the ON24 team is constantly improving the platform. If you want to run a virtual events programme where you want to generate leads and track engagement, then ON24 is the platform for you
    Incentivized
    Read full review
    Zoom
    In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
    Incentivized
    Read full review
    Pros
    RTCLab
    • Let's you create dedicated (permanent) meeting rooms for recurring meetings/training.
    • Easy overview of all past events/webinars.
    • Branding of a meeting room with company logo possible.
    • Lots of features that make the meeting more professional.
    • No need to install software to connect to a webinar.
    Incentivized
    Read full review
    Cvent
    • Registration pages are easy to build and look clean
    • Console (audience view) offers many tools to use for presentations and to engage the audience
    • Reporting and analytics are robust and provide detailed reports that help us process attendees in our marketing database
    • Support team and responsive and helpful
    Incentivized
    Read full review
    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
    Read full review
    Cons
    RTCLab
    • Connectivity and streaming are not always reliable and a webpage needs to be reloaded.
    Incentivized
    Read full review
    Cvent
    • There was a recent update within the past year where the UX designer or developer thought it would be best to wide all titles from the audience view until they placed their mouse on top of the window. That was the worst mistake, as we have a moderator script where we tell the audience what each of the tool bars are and they can’t grasp what the tool is without putting their mouse there. From an accessibility standpoint point, it’s back to 1999 when there was no laws about accessibility.
    • Number one above is a major pain point.
    • ON24 needs to do a better job of introducing features and soliciting feedback from their customers vs making a high impactful change like #1 described above.
    Incentivized
    Read full review
    Zoom
    • Love notes - allow insertion of table or grid
    • Allow admin to turn off DND
    • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
    Incentivized
    Read full review
    Likelihood to Renew
    RTCLab
    Absolutely love the features of Livewebinar and it's probably the most advanced Live webinar solution that I have used. Even with the absence of a native mobile app, the platform is useable on mobile or tablet screen sizes. There's no noticeable lags during the presentation and users find it easy to use and navigate during the presentations / webinars.
    Incentivized
    Read full review
    Cvent
    ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
    Incentivized
    Read full review
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    RTCLab
    LiveWebinar is an all in one solution for daily meetings and events. I made it a 9 as it is almost perfect in its current form. However, there were some reported issues on mobile connectivity as there is no native app of LiveWebinar for both iOS and Android. Moreover, I'm hoping that LiveWebinar could connect to my Google, Outlook, or iCal calendar to synch events regularly. I'd love to see my calendar inside LiveWebinar which makes it to the top of the feature wishlist for this platform. Further, if LiveWebinar is able to handle multiple day events or meetings with just a few clicks, that would make this platform, a 11/10 rating!
    Incentivized
    Read full review
    Cvent
    97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
    Incentivized
    Read full review
    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
    Read full review
    Reliability and Availability
    RTCLab
    No answers on this topic
    Cvent
    ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
    Incentivized
    Read full review
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    RTCLab
    No answers on this topic
    Cvent
    Sometimes (it may be my computer) i cant login to ON24. I create a new PW and then i still cant get in. I clear cache/try new browser etc. and nothing works. I come back in a few hours and its like the problem never existed, its the strangest thing. Outside of that everything works pretty seamless. We've ran into a few bumps with Marketo talking to ON24 and passing reg through but have that figured out now. Not being able to be on a VPN when connecting to webcam on the presenter side does cause issues for our government speakers.
    Incentivized
    Read full review
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    RTCLab
    Customer support of LiveWebinar is top notch. They are available almost 24x7x365. I rarely wait for the next response and given that people are not suppose to work on holidays or weekends, their support agents are always there to lend a helping hand. The responses are spot on. It's not that I need help with platform having some issues or anything, but for general account questions, they quickly respond to each and every query I raise over to support. Definitely one of the best things with LiveWebinar.
    Incentivized
    Read full review
    Cvent
    ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
    Incentivized
    Read full review
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    In-Person Training
    RTCLab
    No answers on this topic
    Cvent
    Great communication and clarity
    Read full review
    Zoom
    No answers on this topic
    Online Training
    RTCLab
    No answers on this topic
    Cvent
    On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Implementation Rating
    RTCLab
    No answers on this topic
    Cvent
    We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
    Read full review
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review
    Alternatives Considered
    RTCLab
    • Lower cost of ownership
    • Same or superior features
    • No additional software needs to be installed to join the meeting since everybody has already a web browser.
    Incentivized
    Read full review
    Cvent
    From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really valuable. I don't know about pricing differences, but if the competitors were comparable, I would still select ON24.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    RTCLab
    No answers on this topic
    Cvent
    No answers on this topic
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
    Read full review
    Scalability
    RTCLab
    No answers on this topic
    Cvent
    The ON24 platform is straightforward to use and train clients on, which is a huge plus. Clients appreciate its features and simplicity. Internally, we receive valuable analytical data from webinar events, enabling the organization to make data-driven decisions. This helps us optimize strategies and drive success for B2B businesses effectively.
    Read full review
    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Read full review
    Professional Services
    RTCLab
    No answers on this topic
    Cvent
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
    Read full review
    Return on Investment
    RTCLab
    • LiveWebinar has made coordinating schedules for training easier.
    Incentivized
    Read full review
    Cvent
    • We get a lot of MQLs from our webinars. The integration with SFDC is a game changer over platforms that don't offer that integration.
    • The addition of emojis and chat to our event consoles has greatly increased our engagement.
    • We love marketing the fact that on-demand viewers can still submit questions and we'll answer them by email. Who else can say that?
    • We would like to be able to make changes to all console elements after events have taken place. Sometimes stuff just needs to be updated.
    • As we improve our audience segmentation, we are looking forward to the segment customization options that are now available on the console.
    • The webinars ON24 sponsors provide us with some great ideas for improving our overall strategic marketing.
    Incentivized
    Read full review
    Zoom
    • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
    • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
    • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
    Incentivized
    Read full review
    ScreenShots

    LiveWebinar Screenshots

    Screenshot of live streamingScreenshot of LiveWebinar brandingScreenshot of Room view on laptop and mobileScreenshot of Room view with live chat and participantsScreenshot of Room view YouTube PlayerScreenshot of User panel - registration forms + automation

    ON24 Screenshots

    Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.