LuxSci vs. N-able Mail Assure

Apparently secure website hosting and email. Perhaps could have some better background on common website features.

SolarWinds Mail Assure is well suited to medium and large sized organizations that need a configurable and flexible mail filter. It is likely to not be appropriate for marketing firms that want a set it and forget it sort of filter that needs no adjustment.

Incentivized

• Security for email.
• Some email spam protection.
• Security for websites.

• Spam filtering
• Adaptive learning for security

Incentivized

• Unable to provide email script for their servers.
• Email filtering sometimes false negatives.
• Sometimes difficulty with tech support.
• Development requests pending for 2 years now.

• SMTP scanning trips some spam filters.
• Releasing a quarantined spam email often requires admin intervention.
• Console access is cumbersome for end users.

Incentivized

The support has been rock solid, easy to communicate with, and highly knowledgable.

Incentivized

We have used a few mail security options, including SpamStopsHere. Mail Assure is easier to manage and adapts as it learns the email traffic and patterns that come into the company. We use most of the SolarWinds suite, including MSPManager, N-central, Passportal, and Endpoint Security. We have been happy with their products and they are always quick to respond to their support tickets.

Incentivized

• Cost-effective. I manage (poorly) multiple websites myself & with the help of Luxsci tech support.
• Generally, things work.
• I wish they had more info on what I think are common issues with websites or email.

• It cut down on the amount of spam we get.
• It can differentiate a email box from an alias attached so it must be specified to keep from being billed.

Incentivized