Maestro vs. Pingboard

Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.

Best Suited Scenarios There are many organizations that have employees working remotely or have consultants working for them. In this situation, the team never knows each other and hence team formation never happens but with the introduction of Pingboard, we can connect all these team members and let them know each other and form a team with strong bonding. Less Suited Scenarios Handling a huge team with too many departments and each department having too many project managers becomes an issue with Pingboard as it has quite a few limitations.

• Easy progress reports using a type of "mail merge" built in template
• Reports tab is a nice feature
• Seems fairly stable and reliable

• Creating flows and charts is very simple and straightforward
• In-depth profile information about each coworker
• Very easy to update information like open positions

• Guest Names - I do have some difficulty with guest names. Many people want two names on their member profile. When I use Schmoe, Joe And Jane, it capitalizes the A in and. If I use the ampersand I have issues with the name processing. So, just one primary member and no ampersand.
• Creating New Folios - For some reason it is very easy to create a new folio under a member account and you have to finish creating it before you can back out of it. I have done that a few times but not a huge deal.
• Access Levels - Is there an easy to follow list of access levels and what they include? I guess I should ask Maestro this. Maybe not an issue...

• Nice if could email or slack directly from contact card.
• Better description of their responsibilities.

Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities

I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.

Maestro is the first lodging software I have reviewed. I do not have much other experience with lodging software so I am unable to compare. I do really like that Maestro has the support we need in an ever challenging customer service world. Thanks for being a great tool for our resort!

Pingboard has got every feature-loaded that an organizational chat board requires to connect its employees. Microsoft Teams have got the teams set up for organization but it lacks in making personal bonding between the team and employees. Pingboard has got an edge over Microsoft Teams in the chat board setup. It also offers a detailed report of every profile which Microsoft Teams doesn't offer.

• Maestro allows me to log all communication with families, eliminating any question as to when I reached out
• Maestro is a huge time saver with sending progress reports
• Maestro lacks customization that would make teachers more efficient

• A lot of time is saved to make new employees know about the organizational structure
• We get a single place to access all information
• 20% improvement in employee onboarding speed