What users are saying about
2 Ratings
4 Ratings
2 Ratings
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Score 7.9 out of 100
4 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Maitre'D

Maitre'D is great in a shop where multiple terminals are needed. Servers and Bartenders can use any terminal they are near (there are some exceptions, but that is up to the location to make terminals tied to people or not).

On the other hand, a small single terminal shop would be a good fit for Maitre'D, there are much less expensive options for the smaller need.
Robert Kaskel | TrustRadius Reviewer

MicroBiz

Suitable for small and mid sized retail businesses. Many features to automate operations (bar code scanning throughout application, auto generate POS based on mix/max, stock look-up).May not be ideal for large retail stores. Lacks integrations with ERP systems such as SAP or Oracle. Missing some specialty features such as serialized inventory.
Dave Vandenberg | TrustRadius Reviewer

Pros

Maitre'D

  • Maitre'd allows us to use their Broadcaster module to push product and pricing updates to all five of our regions, simplifying product rollout and updates.
  • The program is versatile and allows for integration with loyalty and online ordering systems, however that does require some advanced technical knowledge to properly execute.
  • The program is easy to learn from a cashier and management standpoint, new hires can get up to speed quickly which helps minimize required training time and ultimately labor hours.
Anonymous | TrustRadius Reviewer

MicroBiz

  • Ring up transactions and take payments
  • Manage inventory
  • Management Reporting
  • Discounts and promotions
Mike Pinzle | TrustRadius Reviewer

Cons

Maitre'D

  • Maitre'D could make better use of pick lists, especially when it comes to the delivery and take-out orders. The interface is out-dated and feels awkward and needlessly cumbersome.
  • When a problem (bug) is discovered, I would like to see better and more rapid response from the company.
  • Major improvements are slow to happen. I am on the same major version as I started with 7 years ago and I believe there are customers still using the prior version. This seems like too long for a company to allow old versions to live and must force them to support too many different variations. This situation has to detract from the company to develop new and better capabilities.
  • Access to raw data is not possible, custom reports are not available. I consider this a major drawback. Entering a lot of new items, or changing a lot of item information is painful. Changes are made item by item, no bulk edits. For example, let's say I want to increase the price of beer by $1 and I have 50 types of beers, I will need to modify 50 individual items, that is easily more than an hour's work.
Robert Kaskel | TrustRadius Reviewer

MicroBiz

  • Missing a couple helpful features (such as a free loyalty program)
  • The formatting on some screens is whacky and the font can be small
  • It could be easier to email receipts (need to set this before the transaction)
Dave Vandenberg | TrustRadius Reviewer

Alternatives Considered

Maitre'D

We have been on various versions of Maitre'd for about ten years now and came from conventional cash registers. Maitre'd obviously added tremendous value in that situation. As far as looking to the future goes, we have compared Maitre'd to various competitors and found our biggest knock on it is they haven't moved to a cloud model yet.
Anonymous | TrustRadius Reviewer

MicroBiz

It was close but we just liked some of the features in microbiz better. Plus it was cheaper
Mike Pinzle | TrustRadius Reviewer

Return on Investment

Maitre'D

  • My shop needs a POS to operate efficiently. We are too large to go manual, there would be way too many mistakes. Maitre'D is a good choice for our need.
  • The Berg liquor pouring control system has a native interface into Maitre'D and our return on investment was 4 or 5 months.
Robert Kaskel | TrustRadius Reviewer

MicroBiz

  • Really amazing value for the monthly fees. Less expensive than other serious cloud POS applications
  • Synch with QBO allows us to save time manually entering financial data into our accounting system
  • Bar code scanning in both the front end and back end saves time and money
Dave Vandenberg | TrustRadius Reviewer

Screenshots

Pricing Details

Maitre'D

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Maitre'D Editions & Modules

Additional Pricing Details

MicroBiz

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$200*

* per installation

MicroBiz Editions & Modules

Edition
MicroBiz Cloud$601
  1. per month
Additional Pricing Details

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