TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Malomo

    Score10 out of 10
    N/AMalomo is an ecommerce customer loyalty platform that allows businesses to generate revenue and customer loyalty by turning shipment tracking into a marketing channel. Ecommerce businesses can create custom tracking pages that drive sales, product education, referrals, etc. Malomo offers insights into customer engagement and carrier performance

    $199

    per month

    Rakuten Rewards

    Score8.4 out of 10
    N/ARakuten Rewards (formerly Ebates) headquartered in San Francisco is a customer loyalty platform providing customer rebates and cash back incentives for ecommerce and in-store purchases.N/A
    Pricing
    MalomoRakuten Rewards
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MalomoRakuten Rewards
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    MalomoRakuten Rewards
    Small Businesses
    Growave
    Score9.7 out of 10
    Growave
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MalomoRakuten Rewards
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.4
    (2 ratings)
    User Testimonials
    MalomoRakuten Rewards
    Likelihood to Recommend
    Malomo
    Malomo is a no-brainer for any eCommerce company. It turns shipment tracking into a beautifully branded customer touchpoint and opens up a new retention marketing channel as new customers often check their tracks multiple times. All of this at an affordable price.
    Incentivized
    Read full review
    Rakuten
    Anyone who is shopping online for personal or business can utilize Rakuten (Ebates) to find special offers, coupons, and discounts and get rebates back from their everyday personal or business shopping. I recommend adding the Google Chrome Extension to make it easier to find and get rebates.
    Incentivized
    Read full review
    Pros
    Malomo
    • Shipment Tracking
    • Post-Purchase Cross-Sell
    • Content
    Incentivized
    Read full review
    Rakuten
    • user friendly
    • easy to find rebate info and coupons
    • rebates for the majority of stores
    • communication
    Incentivized
    Read full review
    Cons
    Malomo
    • Platform not yet self-serve
    Incentivized
    Read full review
    Rakuten
    • perhaps more stores including smaller business or online only retailers
    • weekly emails with featured, high rebate shops
    • cannot think of anything else
    Incentivized
    Read full review
    Alternatives Considered
    Malomo
    Malomo was taking a much more holistic, customer/marketing-centric approach at a comparable price to AfterShip which primarily offered basic landing page functionality and internal tools. Malomo opens up a new marketing channel for existing customers which is extremely valuable as there are only a handful of channels that can be used effectively in this arena.
    Incentivized
    Read full review
    Rakuten
    No answers on this topic
    Return on Investment
    Malomo
    • Less CX Tickets About Shipment Tracking
    • New Cross-Sell Revenue
    Incentivized
    Read full review
    Rakuten
    • saving money
    • helping with purchase decisions
    • save time
    Incentivized
    Read full review
    ScreenShots