TrustRadius

Malomo vs. Rakuten Rewards

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Malomo
Score 10.0 out of 10
N/A
Malomo is an ecommerce customer loyalty platform that allows businesses to generate revenue and customer loyalty by turning shipment tracking into a marketing channel. Ecommerce businesses can create custom tracking pages that drive sales, product education, referrals, etc. Malomo offers insights into customer engagement and carrier performance
$199
per month
Rakuten Rewards
Score 8.4 out of 10
N/A
Rakuten Rewards (formerly Ebates) headquartered in San Francisco is a customer loyalty platform providing customer rebates and cash back incentives for ecommerce and in-store purchases.N/A
Pricing
MalomoRakuten Rewards
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MalomoRakuten Rewards
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
MalomoRakuten Rewards
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
MalomoRakuten Rewards
Small Businesses
Growave
Growave
Score 9.4 out of 10
Growave
Growave
Score 9.4 out of 10
Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 7.5 out of 10
Oracle Marketing
Oracle Marketing
Score 7.5 out of 10
Enterprises
Oracle Marketing
Oracle Marketing
Score 7.5 out of 10
Oracle Marketing
Oracle Marketing
Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MalomoRakuten Rewards
Likelihood to Recommend
10.0
(1 ratings)
8.4
(2 ratings)
User Testimonials
MalomoRakuten Rewards
Likelihood to Recommend
Malomo
Malomo is a no-brainer for any eCommerce company. It turns shipment tracking into a beautifully branded customer touchpoint and opens up a new retention marketing channel as new customers often check their tracks multiple times. All of this at an affordable price.
Verified User
Anonymous
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Rakuten Group
Anyone who is shopping online for personal or business can utilize Rakuten (Ebates) to find special offers, coupons, and discounts and get rebates back from their everyday personal or business shopping. I recommend adding the Google Chrome Extension to make it easier to find and get rebates.
Misty Kearns | TrustRadius Reviewer
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Pros
Malomo
  • Shipment Tracking
  • Post-Purchase Cross-Sell
  • Content
Verified User
Anonymous
Read full review
Rakuten Group
  • user friendly
  • easy to find rebate info and coupons
  • rebates for the majority of stores
  • communication
Misty Kearns | TrustRadius Reviewer
Read full review
Cons
Malomo
  • Platform not yet self-serve
Verified User
Anonymous
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Rakuten Group
  • perhaps more stores including smaller business or online only retailers
  • weekly emails with featured, high rebate shops
  • cannot think of anything else
Misty Kearns | TrustRadius Reviewer
Read full review
Alternatives Considered
Malomo
Malomo was taking a much more holistic, customer/marketing-centric approach at a comparable price to AfterShip which primarily offered basic landing page functionality and internal tools. Malomo opens up a new marketing channel for existing customers which is extremely valuable as there are only a handful of channels that can be used effectively in this arena.
Verified User
Anonymous
Read full review
Rakuten Group
No answers on this topic
Return on Investment
Malomo
  • Less CX Tickets About Shipment Tracking
  • New Cross-Sell Revenue
Verified User
Anonymous
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Rakuten Group
  • saving money
  • helping with purchase decisions
  • save time
Misty Kearns | TrustRadius Reviewer
Read full review
ScreenShots