Manhattan Associates headquartered in Atlanta, Georgia offers the Manhattan Active Integration Platform (formerly Manhattan SCOPE), their supply chain optimization platform which provides visibility and event management to warehouse operations.
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SAP Ariba Procurement
Score 7.7 out of 10
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SAP Ariba's Procurement capabilities are to provide innovations in guided buying and spot buy, plus supplier and catalog enablement, and integration with Ariba Network – which the vendor states is more than 4.6 million connected companies strong and growing.
The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
It is well suited for bigger companies that have many sources for invoices. It is good to automate repetitive tasks/purchases and ensure proper business workflow. It is not very welcoming for the younger generation as they expect much modern interfaces and layouts. It may be not very straightforward for the first time users, which can be avoided by proper training. But wouldn't it be best if the system was intuitive and easier to learn?
Integration with other tools is not very good. The APIs provided are not scheduled within the Ariba process and must use a middleware to send information back and forth between tools
Customer support for configuration questions. The response time can be weeks or months waiting time and the response back is often unhelpful.
Flexibility with company entities. With a large company with so many entities it is hard to structure and customize your suppliers into many entities. You often have to duplicate.
We found that SAP Ariba Procurement User Interface is intuitive in nature. For administrators and superuser, the managed area gives access to more contextual information.
End users also have an option to use Guided Buying whose user experience is like end-user applications.
The product also has a rich set of notifications for workflows.
Mobile App further improves the usability of the overall platform from supplier and buyer perspectives.
For handling strategic documents such as contracts, electronic signatures can be done with one click sing DocuSign or Adobe eSign from Ariba screens.
Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.
Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
I have and still use Coupa. Coupa is much less robust in comparison to Ariba. SAP Ariba Procurement has the ability to see what transactions have been sent, the ability to resend cXML Purchase Orders, see a history of what has happened with transactions, much more robust reporting capabilities, etc. SAP Ariba Procurement is 5-10 times better than Coupa in my opinion.
Improving Broadspectrum's PIFOT for suppliers who have migrated to invoicing through Ariba.
Provided a simple end-user interface to support PO creation, which has improved internal business process. This has led to good quality PO's being created upfront, which has reduced unnecessary re-work to ensure invoices are paid on time, and improved the businesses capability to report on real time commitment.
