Likelihood to Recommend Matrix42 is best suited for the environment where we need to manage the both, mobile devices and endpoints like laptops and desktops. This solution have the best compatibility with every type of endpoints and the functionalities and features are incredible. The dashboard gives the overall visibility and details needed for a endpoint. We can see what applications are running as well as services which are running. It supports multi OS. It is not well suited for environment where only laptop and desktop needs to be managed as we can have other solution in less price. For just managing the workstations like laptops it may be not the best tool as the functionalities will be limited as compared to other vendors in this price.
Read full review We had a medium size fleet of macbook pros that we had deployed and had parallels already installed on them. We looked into a way to standardize and track these devices and started looking into Parallels as a solution to help us with this. Parallels was a good fit due to the fact that most of these machines already had the base system already installed
Read full review Pros It has the ability to manage endpoints like mobile devices as well as laptops and desktops. Hence through single tool we are able to control every type endpoint which is the best feature so far. It supports every operating system like windows, mac OS , Linux, android, Chromebook OS hence it got the multivendor support. Every endpoint can be managed through a single dashboard hence it gives the best user experience. The dashboard is very user friendly and every function is clearly visible. We do not need to go into sub menu for detailing. The dashboard is totally customizable and gives the ability to control the endpoint in the best way. Read full review Central location for management via Webv Existing ecosystem for our mac users Trust and transparent set up from normal operations Read full review Cons The deployment and implementation process took very long as we encountered some bugs in the OS and every time installation got failed due that. It took so long to understand that which delayed the process so we moved to n-2 version. Hence, in new OS bug should be removed for smooth configuration and installation. The reporting part need to be improved as it is very basic and do not carry much information which is needed for auditing purpose. It should be made customizable and more type of reporting format should be introduced. So this the area of improvement. Third Party integration is not possible. This feature is lacking. For proper visibility and control management it should have functionality of third party integration so that we can take control action for non complaint system. Read full review It can be a bit difficult with a large fleet of computers Can be a bit hard to troubleshoot if there are issues There are other tools that are cheaper that do the same thing albeit not as well Read full review Alternatives Considered Matrix42 Unified endpoint management supports different type of endpoints as well as multi OS is also supported which make it different from other vendors. The product got some good features which is needed for organization and during the demo it met our requirement and it was in our budget if we compare to other vendors. The solution delivers what it promises and hence proven to very useful for organization. Microsoft and Citrix TAC was also not good and supportive as we faced issue some issue during POC
Read full review We looked at a product called virtual box to do something similar to what we saw from Parallels but it was much more manual for us to deploy out the tool and we would have had to do a lot more work to manage all the systems we have in the fleet
Read full review Return on Investment The product helped to achieve good profit as is it helps in managing the endpoints from remote which lowers the on site engineer cost. The ROI for this product is 75-80 percent as it is a agent based solution and deploying agent in a large environment is painful hence to achieve the full ROI will take lot of time. The solution is proven to be best for our organization as it helped to maintain the compliance of our organization be verifying the necessary application needed for the organization to make it secure. Read full review Easy to deploy out to our fleet quick turn around time to provision with parallels ease of use from end user perspective Read full review ScreenShots