What users are saying about
1 Ratings
1 Ratings
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Score 6 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

MCA Suite

It is a good tool for smaller companies entering the MCA space, but doesn't scale all that well, and provides limited options for reporting customization.
Anonymous | TrustRadius Reviewer

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

MCA Suite
6.0
Norada Solve360
7.8
Customer data management / contact management
MCA Suite
6.0
Norada Solve360
9.0
Workflow management
MCA Suite
Norada Solve360
7.0
Territory management
MCA Suite
Norada Solve360
8.0
Opportunity management
MCA Suite
Norada Solve360
6.0
Integration with email client (e.g., Outlook or Gmail)
MCA Suite
Norada Solve360
8.0
Contract management
MCA Suite
Norada Solve360
9.0
Quote & order management
MCA Suite
Norada Solve360
5.0
Interaction tracking
MCA Suite
Norada Solve360
10.0
Channel / partner relationship management
MCA Suite
Norada Solve360
8.0

CRM Reporting & Analytics

MCA Suite
1.0
Norada Solve360
9.0
Customizable reports
MCA Suite
1.0
Norada Solve360
8.0
Forecasting
MCA Suite
Norada Solve360
9.0
Pipeline visualization
MCA Suite
Norada Solve360
10.0

Security

MCA Suite
8.0
Norada Solve360
10.0
Role-based user permissions
MCA Suite
8.0
Norada Solve360
10.0
Single sign-on capability
MCA Suite
Norada Solve360
10.0

CRM Project Management

MCA Suite
4.0
Norada Solve360
7.5
Reporting
MCA Suite
4.0
Norada Solve360
Task management
MCA Suite
Norada Solve360
8.0
Billing and invoicing management
MCA Suite
Norada Solve360
7.0

Customer Service & Support

MCA Suite
Norada Solve360
8.7
Case management
MCA Suite
Norada Solve360
7.0
Call center management
MCA Suite
Norada Solve360
10.0
Help desk management
MCA Suite
Norada Solve360
9.0

Marketing Automation

MCA Suite
Norada Solve360
6.0
Lead management
MCA Suite
Norada Solve360
7.0
Email marketing
MCA Suite
Norada Solve360
5.0

Customization

MCA Suite
Norada Solve360
9.5
Custom fields
MCA Suite
Norada Solve360
10.0
Custom objects
MCA Suite
Norada Solve360
10.0
Scripting environment
MCA Suite
Norada Solve360
8.0
API for custom integration
MCA Suite
Norada Solve360
10.0

Social CRM

MCA Suite
Norada Solve360
8.0
Social data
MCA Suite
Norada Solve360
8.0
Social engagement
MCA Suite
Norada Solve360
8.0

Pros

MCA Suite

  • They have lots of detail on the deal pages.
  • It allows for multiple internal and external users.
  • It has global search functionality.
Anonymous | TrustRadius Reviewer

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

Cons

MCA Suite

  • Poor reporting.
  • Filtering is clunky.
  • They could improve on data visualization.
  • Renewal advances that are not refinances are difficult to manage.
Anonymous | TrustRadius Reviewer

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

Support Rating

MCA Suite

No score
No answers yet
No answers on this topic

Norada Solve360

Norada Solve360 9.0
Based on 1 answer
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

Alternatives Considered

MCA Suite

We haven't used any others.
Anonymous | TrustRadius Reviewer

Norada Solve360

No answers on this topic

Return on Investment

MCA Suite

  • We've been able to grow our working capital program over the years with the help of MCA Suite.
  • Data management is difficult, and we struggle with reporting.
  • We have granted merchants dedicated to their advances for tracking purposes.
Anonymous | TrustRadius Reviewer

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

Pricing Details

MCA Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

MCA Suite
6.0
Norada Solve360
7.0

Support Rating

MCA Suite
Norada Solve360
9.0

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