Medallia Digital vs. Qualtrics XM for Customer Frontlines
Medallia Digital vs. Qualtrics XM for Customer Frontlines
Product | Rating | Most Used By | Product Summary | Starting Price |
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Medallia Digital | N/A | Kampyle, acquired by Medallia in 2016, is the basis for Medallia Digital, a solution that combines Kampyle with Medallia's own technology to enable users to collect real-time customer feedback across digital channels, including web, mobile and in-app. | N/A | |
Qualtrics XM for Customer Frontlines | N/A | Software to surface customer friction and guide frontline teams in the moment to better serve clients. Designed to improve processes, products, and digital properties, as well as increase customer lifetime value. The flagship Qualtrics Frontline Digital CX is a customer journey management solution, used to design, visualize, and orchestrate digital experiences that are optimized for the metrics that matter most to a business. | N/A |
Medallia Digital | Qualtrics XM for Customer Frontlines | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Medallia Digital | Qualtrics XM for Customer Frontlines | |
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Top Pros | No answers on this topic |
Medallia Digital | Qualtrics XM for Customer Frontlines | |
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Small Businesses | Square 9 Softworks Score 9.7 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | Square 9 Softworks Score 9.7 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Medallia Score 9.1 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Medallia Digital | Qualtrics XM for Customer Frontlines | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (1 ratings) |
Medallia Digital | Qualtrics XM for Customer Frontlines | |
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Likelihood to Recommend | Medallia No answers on this topic | Qualtrics |
Pros | Medallia No answers on this topic | Qualtrics |
Cons | Medallia No answers on this topic | Qualtrics |
Alternatives Considered | Medallia No answers on this topic | Qualtrics |
Return on Investment | Medallia No answers on this topic | Qualtrics |
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