OpenText Business Process Monitor vs. Splunk Application Performance Monitoring (APM)

It is really good to have Business Process Monitor for being proactive with monitoring critical business services. And it is even more recommended along with APM. However, you will still need some training in order to configure them as they are sophisticated tools.

Incentivized

Good for below cases 1. There is a front end and need to correlate data with front end data 2. multiple microservices and need to check the health of each system 3. correlate data from various sources 4. Application performance is a key to be captured 5. application performance is a key metric.

Incentivized

• Being proactive in monitoring critical business services.
• Uses pre-saved scripts using Vugen.
• Almost all protocols are supported by it.

Incentivized

• Detect and Troubleshoot, which allows team to eliminate errors.
• Dashboard creates a one stop location for environment health
• Provides visibility, access to logs and user data real time.

Incentivized

• It depends heavily on Vugen so it would be great to give more courses on writing scripts in the Business Process Monitor trainings.
• When issues arise, we don't have insights into if the issue is from the script itself or if it is a real issue. Here you lose trust in determining which is right until you interfere personally. As an example, one day I got an alert from a business server and the issue was that the script didn't finish successfully and thus it kept the session opened. So the next schedule of the script will fail, not because there is a real issue on the business service, but because you need to go yourself open the application, close all pages, then log out so that the script will continue to monitor.

Incentivized

• I wish Splunk Application Performance Monitoring could integrate with packet capture and analysis tools and provide the integrated analysis results on each tier of the application

Incentivized

Splunk is a great tool for log mining. It is less time-consuming and easy to use. It provides high security, it has customisable dashboards. Furthermore, it acts as a search head, and it gives real-time status. It has the ability to collect data from any source and multiple sources, and it can correlate them.

Incentivized

We didn't try anything else as we are satisfied with Business Process Monitor.

Incentivized

It is good that the correlation analysis and the cause of the failure can be analyzed more extensively through the collection of many data. It is good because it provides a user interface (usability) well and can be used conveniently.
It is good because it can utilize anomaly detection through various AI-based ML models.

Incentivized

• Proactive.
• Monitors critical services by simulating every step you could use and get alerts for performance issues and availability issues.
• Has almost all the needed protocols to write a script.

Incentivized

• It gave us more quicker alerts in a organize way to distribute to specific audience.
• Helped us to improve our uptime by getting pro-active alerts via emails
• More collaboration in a DevOps culture

Incentivized