Micro Focus Diagnostics (discontinued) vs. OpenText SiteScope

I would say on 90% of our agent installs everything works without any modification. If the application however makes a large use of memory based cache and analysis that classes will need to be excluded from instrumentation or it will impact performance.

Incentivized

SiteScope is definitely well suited in an HP server environment. It is also well suited for virtual server environments. It is also well suited for those who are happy with email and text based message alerting. It may not be appropriate in other environments where monitoring physical components is critical. Because HP SiteScope does not monitor certain physical components, it does fall short of being able to be a "one stop shop solution" in regard to monitoring. It is not well suited for those looking for logic in how alerts are sent and cascade to other people or groups.

Incentivized

• Agent level customization - For highly performant applications we can easily exclude instrumentation, yet still receive the benefit of historical tracking on common data points like CPU, Heap and GC cycles.
• Support - In the 5+ years working with the product any HP solution engagements have been quick to provide a needed configuration solution.
• Agent Diversity - Have used the product across 6+ differing middleware technologies comprising dozens of version (both middleware and java) combinations.
• Agent installation - With its ability to support a silent type install, automating was a simple task.

Incentivized

• Alerts can be configured as per business requirement.
• It can take remedial action, when defined for a particular situation.
• Severity, priority of tickets which are created upon a trigger can be well defined.
• The teams which need to be alerted can be configured in the tool itself, in case of any event.

Incentivized

• The product does offer a lot of functionality - This can lead to a cluttered user interface and does take some time to become comfortable and proficient in its use.
• Data Volume - We have had some issues in balancing the desire to keep all data and consuming infrastructure storage.

Incentivized

• Sitescope is particularly used for infrastructure monitoring. Other kinds of monitors cannot be set using HP sitescope.
• Sitescope cannot have graphs like splunk which is why we have splunk as well which is an additional cost for the company.
• We can't have a direct regex operations on data inside HP sitescope. We need to have the logs placed as a single log and then do that.

Incentivized

Very straightforward and easy to use once you get past the short learning curve.

Incentivized

Can't really answer this. Setup was easy and no support has really been used at this point.

Incentivized

While it has been several years since using BMC Patrol I like that HP doesn't require me to have a custom module added for every different type of product I would like to instrument.

Incentivized

SiteScope unified console is a powerful tool for operators to easily detect warnings and alerts grouped by its hierarchical organization with real-time status displaying continuously the whole health map.

Incentivized

• Performance Tuning - Product is fully integrated to provide baseline and drift across releases.

Incentivized

• Sitescope does exactly what it was purchased for. It may take some time to set it up but once its set up it is a rock solid product.

Incentivized