What users are saying about
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429 Ratings
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Top Rated
1826 Ratings

Microsoft Teams

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429 Ratings
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Score 8.3 out of 100

Skype

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Top Rated
1826 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Microsoft Teams

Can have group chats on topics that only concern a few employees. We have a Technology group where we add and brainstorm new applications and software that might be appropriate for our company. It's a good way to organize our ideas and thoughts without having to send out mass email chains and we can discuss the ideas at our next meeting. Microsoft Teams also lets us efficiently communicate with remote workers since email can lag. This allows almost real-time conversations and collaborations for our employees.
Karen Zelzer | TrustRadius Reviewer

Skype

Skype is well suited for small offices, interaction with home-based employees, multi-country audio meetings (assuming there is a universal language), one-on-one coaching, or performance appraisal. Low customer assistance center using foreign numbers.It is less appropriate for video conferences where a leader allows many participants to speak, share documents, and interact using their cameras (PC or cell phones) all at the same time. Zoom has taken the lead in this area. It is sad to see that PlaceWare, a pioneer at one time, has lagged behind after Microsoft bought it.
Ricardo G Lopes | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Microsoft Teams
7.1
Skype
Task Management
Microsoft Teams
7.4
Skype
Gantt Charts
Microsoft Teams
5.7
Skype
Scheduling
Microsoft Teams
7.1
Skype
Workflow Automation
Microsoft Teams
6.9
Skype
Mobile Access
Microsoft Teams
8.5
Skype
Search
Microsoft Teams
7.5
Skype
Visual planning tools
Microsoft Teams
6.3
Skype

Communication

Microsoft Teams
7.7
Skype
Chat
Microsoft Teams
8.9
Skype
Notifications
Microsoft Teams
8.1
Skype
Discussions
Microsoft Teams
8.6
Skype
Surveys
Microsoft Teams
7.5
Skype
Internal knowledgebase
Microsoft Teams
7.2
Skype
Integrates with GoToMeeting
Microsoft Teams
6.6
Skype
Integrates with Gmail and Google Hangouts
Microsoft Teams
6.2
Skype
Integrates with Outlook
Microsoft Teams
8.9
Skype

File Sharing & Management

Microsoft Teams
8.1
Skype
Versioning
Microsoft Teams
8.0
Skype
Video files
Microsoft Teams
8.2
Skype
Audio files
Microsoft Teams
8.3
Skype
Document collaboration
Microsoft Teams
8.2
Skype
Access control
Microsoft Teams
7.7
Skype
Advanced security features
Microsoft Teams
7.4
Skype
Integrates with Google Drive
Microsoft Teams
8.1
Skype
Device sync
Microsoft Teams
8.6
Skype

Performance & Compatibility of Online Events Software

Microsoft Teams
Skype
7.6
High quality audio
Microsoft Teams
Skype
8.2
High quality video
Microsoft Teams
Skype
7.8
Low bandwidth requirements
Microsoft Teams
Skype
6.7
Mobile support
Microsoft Teams
Skype
7.6

Screen Sharing

Microsoft Teams
Skype
7.8
Desktop sharing
Microsoft Teams
Skype
8.4
Whiteboards
Microsoft Teams
Skype
7.2

Online Meetings / Events

Microsoft Teams
Skype
7.5
Calendar integration
Microsoft Teams
Skype
7.5
Meeting initiation
Microsoft Teams
Skype
7.7
Integrates with social media
Microsoft Teams
Skype
6.8
Record meetings / events
Microsoft Teams
Skype
7.9
Slideshows
Microsoft Teams
Skype
7.5

Online Events Collaboration

Microsoft Teams
Skype
8.0
Live chat
Microsoft Teams
Skype
8.5
Audience polling
Microsoft Teams
Skype
7.6
Q&A
Microsoft Teams
Skype
8.1

Online Events Security

Microsoft Teams
Skype
7.4
User authentication
Microsoft Teams
Skype
8.1
Participant roles & permissions
Microsoft Teams
Skype
7.4
Confidential attendee list
Microsoft Teams
Skype
6.8

Pros

Microsoft Teams

  • Teams is particularly good at keeping conversation history in sync across multiple devices. Skype for business, which is Microsoft's other chat client, is particularly bad when it comes to this aspect.
  • The sidebar of the application window makes it easy to switch between all aspects of the application in one click. Easy switching between chat, notifications, and meetings.
  • Integrated hierarchy chart within each chat window easily allows you to see where an unfamiliar person you may be chatting with sits in terms of management level in the organization.
Gary Smolyak | TrustRadius Reviewer

Skype

  • Skype for Business has grown quite a lot since its days as Microsoft Lync and is now quite nicely integrated with almost facets of Windows and Office (and other Microsoft stuff).
  • It's nice for inter-office communication when everyone's using Active Directory and has Skype for Business running.
  • Skype for Business works well even on non-Windows and/or non-university machines (e.g. personal computers).
Ho'omana Nathan Horton | TrustRadius Reviewer

Cons

Microsoft Teams

  • Lack of rollout plans from MS that businesses can use to improve user adoption.
  • Slack still has more connectors.
  • Meetings could more intuitive and most of the screen is just pictures of people.
  • The desktop application is very large and absorbs a lot of system resources.
  • Multiple users cannot share screens at once, one at a time only.
  • Can't choose where to put files from conversations, they automatically are put in a Teams SharePoint.
Justin Pink | TrustRadius Reviewer

Skype

  • I find the new interface of Skype very unintuitive compared to previous versions. Every time I am talking with someone I end up clicking on icons until I find the chat area or the screen sharing option.
  • In newer versions of Skype, I've had many issues with audio feedback being slow or interrupted, despite the fact that I have high speed internet. This is extremely annoying if you are trying to discuss difficult and complex topics.
  • Sometimes the video option randomly doesn't work, and I also find it difficult to add people to your Skype phonebook if you don't know their exact Skype username.
Maike Holthuijzen | TrustRadius Reviewer

Likelihood to Renew

Microsoft Teams

No score
No answers yet
No answers on this topic

Skype

Skype 8.6
Based on 4 answers
I think so far there is no reason not to renew the license. We have been using Skype for a long time and are very satisfied with it.
Tejashwi Kumar | TrustRadius Reviewer

Usability

Microsoft Teams

Microsoft Teams 7.4
Based on 18 answers
It has a lot of great features and we are working to roll it out to our whole organization. It sometimes feels a little under-developed or maybe under used. There are some things I wish it did better - like integrating the group calendar rather than my own calendar and letting us have instant chat vs persistent.
Jill Liegghio | TrustRadius Reviewer

Skype

Skype 9.0
Based on 2 answers
Because it's reliable, cheap and requires a low bandwidth during voice and video calling.
sohail ahmed | TrustRadius Reviewer

Support Rating

Microsoft Teams

Microsoft Teams 7.8
Based on 82 answers
Getting support for any MS Product kind of feels like pulling teeth. I have looked for support on the slowness of Teams to try and resolve it, but there is nothing really out there even from the MS reps other than deleting the hidden appsdata folder for Teams or uninstall/reinstall the software or just use the web-based Teams app.
Charles R. Coggins III | TrustRadius Reviewer

Skype

Skype 7.1
Based on 40 answers
Anytime I had any problems with Skype, the Customer team was there to help me. However, their help section is so advanced that I found many answers there without being forced to ask them in any other communication channels. It works really well and it is a very reliable tool for companies.
Kinga Odziemek | TrustRadius Reviewer

Implementation Rating

Microsoft Teams

No score
No answers yet
No answers on this topic

Skype

Skype 8.0
Based on 1 answer
No, It was implemented by third party
sohail ahmed | TrustRadius Reviewer

Alternatives Considered

Microsoft Teams

Personally, I have used a number of applications similar to Teams for a variety of functions. However, with regard to my current organizational use, I would say my experience with Teams provides a much more well-rounded user experience than Skype for Business. Teams performs the functions of Skype and also integrates many other features integral to applications like Slack, Webex Teams, and Yammer. Teams also has the added benefit of being connected within the Microsoft network of apps. Users can leverage the powerful cloud computing of O365 in order to access other materials stored on the shared platform. This is a huge benefit of staying within the same ecosystem.
Joshua Melder | TrustRadius Reviewer

Skype

Slack, WebEx, and Google Hangouts. Skype is not as fancy as Slack or WebEx, and not as international or widespread as Google Hangouts, however. As I've stated, it really shines in our closed environment and isolated domain. The truth is we have been using a Windows-only domain on our isolated environment and Skype fits very nicely into that. The simple integration into our current setup was easy and fast.
Anonymous | TrustRadius Reviewer

Return on Investment

Microsoft Teams

  • Efficiency - Microsoft Teams helps my team be more efficient by allowing the team members to work together more efficiently because all the project documents are together in one place.
  • Collaboration - Microsoft Teams allows team members to collaborate and provide input quickly and easily on other team members' ideas and documents.
Cindy Arco | TrustRadius Reviewer

Skype

  • My department does not use Skype in a way that would be seen as generating a return on investment but for what the product does it is a good value.
  • It really closes the distance gap in working with offices that are far away. Conference calls can be so soul crushing, this is a much better option.
  • The only negative impact is that it is not the only video conferencing tool that I use. Given that it is not as strong of a multi user platform I can't say that it may cover every need that every office would have.
Jason Hartigan | TrustRadius Reviewer

Pricing Details

Microsoft Teams

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Microsoft Teams
8.3
Skype
8.0

Likelihood to Renew

Microsoft Teams
Skype
8.6

Usability

Microsoft Teams
7.4
Skype
9.0

Support Rating

Microsoft Teams
7.8
Skype
7.1

Implementation Rating

Microsoft Teams
Skype
8.0

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