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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score8.3 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    UKG Pro

    Score8.1 out of 10
    N/AUKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
    Pricing
    Microsoft TeamsUKG Pro
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft TeamsUKG Pro
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for non profit organizations.—
    More Pricing Information
    Community Pulse
    Microsoft TeamsUKG Pro
    Considered Both Products
    Microsoft
    Chose Microsoft Teams
    I prefer Slack's interface, and its integration with Google apps and SF. It seems to run quicker, and it is easier to use.
    Incentivized
    UKG
    Chose UKG Pro
    UKG Pro greatly surpasses the capabilities of TimeClock Plus. It has been so long that I forget all of the limitations of TimeClock Plus.
    Incentivized
    Chose UKG Pro
    Reporting is very different in UKG Pro vs ADP Workforce Now. In ADP you can make your own reports and there is lots of personalization, UKG has great standard reports, but you have no good option for making your own reports. Also, Org Chart viewing is much better in ADP …
    Incentivized
    Chose UKG Pro
    UKG was able to meet our needs and allow us to add modules if wanted. Core is much more robust.
    Very simple to integrate with out time keeping system.
    More bang for the buck.
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    255 Answers
    89%
    Would buy again
    271 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    225 Answers
    91%
    Delivers good value for the price
    243 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    255 Answers
    90%
    Happy with the feature set
    284 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    144 Answers
    80%
    Lived up to sales and marketing promises
    145 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    174 Answers
    76%
    Implementation went as expected
    151 Answers
    Features
    Microsoft TeamsUKG Pro
    Project Management
    Comparison of Project Management features of Microsoft Teams and UKG Pro
    Feature
    Microsoft Teams
    8.2
    241 Ratings
    6% above category average
    UKG Pro
    -
    Ratings
    Task Management8.1179 Ratings00 Ratings
    Gantt Charts8.196 Ratings00 Ratings
    Scheduling8.3208 Ratings00 Ratings
    Workflow Automation8.4126 Ratings00 Ratings
    Mobile Access8.2229 Ratings00 Ratings
    Search7.6212 Ratings00 Ratings
    Visual planning tools8.4143 Ratings00 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams and UKG Pro
    Feature
    Microsoft Teams
    8.0
    251 Ratings
    0% above category average
    UKG Pro
    -
    Ratings
    Chat9.0250 Ratings00 Ratings
    Notifications8.4249 Ratings00 Ratings
    Discussions8.7235 Ratings00 Ratings
    Surveys8.2146 Ratings00 Ratings
    Internal knowledgebase8.6157 Ratings00 Ratings
    Integrates with GoToMeeting6.547 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings
    Integrates with Outlook9.1155 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams and UKG Pro
    Feature
    Microsoft Teams
    8.2
    236 Ratings
    2% above category average
    UKG Pro
    -
    Ratings
    Versioning8.6168 Ratings00 Ratings
    Video files8.4202 Ratings00 Ratings
    Audio files8.8200 Ratings00 Ratings
    Document collaboration8.9216 Ratings00 Ratings
    Access control8.6198 Ratings00 Ratings
    Advanced security features8.5158 Ratings00 Ratings
    Integrates with Google Drive5.353 Ratings00 Ratings
    Device sync8.6172 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Microsoft Teams and UKG Pro
    Feature
    Microsoft Teams
    -
    Ratings
    UKG Pro
    7.8
    955 Ratings
    5% below category average
    Employee demographic data00 Ratings8.5865 Ratings
    Employment history00 Ratings8.2890 Ratings
    Job profiles and administration00 Ratings8.0861 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.5842 Ratings
    Organizational charting00 Ratings7.2755 Ratings
    Organization and location management00 Ratings8.0768 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.3606 Ratings
    Payroll Management
    Comparison of Payroll Management features of Microsoft Teams and UKG Pro
    Feature
    Microsoft Teams
    -
    Ratings
    UKG Pro
    7.9
    869 Ratings
    4% below category average
    Pay calculation00 Ratings8.0823 Ratings
    Support for external payroll vendors00 Ratings7.6414 Ratings
    Off-cycle/On-Demand payment00 Ratings8.0328 Ratings
    Benefit plan administration00 Ratings7.5739 Ratings
    Direct deposit files00 Ratings8.3809 Ratings
    Salary revision and increment management00 Ratings8.1667 Ratings
    Reimbursement management00 Ratings8.057 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Microsoft Teams and UKG Pro
    Feature
    Microsoft Teams
    -
    Ratings
    UKG Pro
    7.6
    677 Ratings
    8% below category average
    Approval workflow00 Ratings7.5603 Ratings
    Balance details00 Ratings7.6633 Ratings
    Annual carry-forward and encashment00 Ratings7.6524 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Microsoft Teams and UKG Pro
    Feature
    Microsoft Teams
    -
    Ratings
    UKG Pro
    7.8
    922 Ratings
    6% below category average
    View and generate pay and benefit information00 Ratings8.0889 Ratings
    Update personal information00 Ratings8.2894 Ratings
    View company policy documentation00 Ratings7.7659 Ratings
    Employee recognition00 Ratings7.1346 Ratings
    View job history00 Ratings8.0873 Ratings
    Asset Management
    Comparison of Asset Management features of Microsoft Teams and UKG Pro
    Feature
    Microsoft Teams
    -
    Ratings
    UKG Pro
    7.6
    233 Ratings
    6% below category average
    Tracking of all physical assets00 Ratings7.6233 Ratings
    HR Reporting
    Comparison of HR Reporting features of Microsoft Teams and UKG Pro
    Feature
    Microsoft Teams
    -
    Ratings
    UKG Pro
    7.0
    857 Ratings
    8% below category average
    Report builder00 Ratings7.2831 Ratings
    Pre-built reports00 Ratings7.2846 Ratings
    Ability to combine HR data with external data00 Ratings6.6590 Ratings
    Onboarding
    Comparison of Onboarding features of Microsoft Teams and UKG Pro
    Feature
    Microsoft Teams
    -
    Ratings
    UKG Pro
    7.8
    651 Ratings
    3% below category average
    New hire portal00 Ratings8.1644 Ratings
    Manager tracking tools00 Ratings7.5523 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Microsoft Teams and UKG Pro
    Feature
    Microsoft Teams
    -
    Ratings
    UKG Pro
    7.4
    443 Ratings
    9% below category average
    Corporate goal setting00 Ratings7.3349 Ratings
    Individual goal setting00 Ratings7.4422 Ratings
    Line-of sight-visibility00 Ratings7.5303 Ratings
    Performance tracking00 Ratings7.5391 Ratings
    Performance Management
    Comparison of Performance Management features of Microsoft Teams and UKG Pro
    Feature
    Microsoft Teams
    -
    Ratings
    UKG Pro
    7.4
    548 Ratings
    8% below category average
    Performance plans00 Ratings7.5490 Ratings
    Performance improvement plans00 Ratings6.9387 Ratings
    Review status tracking00 Ratings7.6504 Ratings
    Review reminders00 Ratings7.5474 Ratings
    Multiple review frequency00 Ratings7.5398 Ratings
    Succession Planning
    Comparison of Succession Planning features of Microsoft Teams and UKG Pro
    Feature
    Microsoft Teams
    -
    Ratings
    UKG Pro
    7.1
    239 Ratings
    11% below category average
    Create succession plans/pools00 Ratings6.8192 Ratings
    Candidate ranking00 Ratings7.3206 Ratings
    Candidate search00 Ratings7.5210 Ratings
    Candidate development00 Ratings7.0190 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Microsoft Teams and UKG Pro
    Feature
    Microsoft Teams
    -
    Ratings
    UKG Pro
    7.4
    537 Ratings
    7% below category average
    Job Requisition Management00 Ratings7.5505 Ratings
    Company Website Posting00 Ratings7.4496 Ratings
    Publish to Social Media00 Ratings7.1393 Ratings
    Job Search Site Posting00 Ratings7.3458 Ratings
    Duplicate Candidate Prevention00 Ratings7.1388 Ratings
    Applicant Tracking00 Ratings7.6493 Ratings
    Notifications and Alerts00 Ratings7.5458 Ratings
    Best Alternatives
    Microsoft TeamsUKG Pro
    Small Businesses
    Flock
    Score9.5 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft TeamsUKG Pro
    Likelihood to Recommend
    8.6
    (329 ratings)
    8.0
    (1097 ratings)
    Likelihood to Renew
    9.0
    (12 ratings)
    10.0
    (197 ratings)
    Usability
    8.7
    (114 ratings)
    7.9
    (334 ratings)
    Availability
    9.0
    (1 ratings)
    10.0
    (76 ratings)
    Performance
    8.0
    (1 ratings)
    10.0
    (333 ratings)
    Support Rating
    8.0
    (114 ratings)
    7.6
    (496 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (88 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (206 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.1
    (87 ratings)
    Configurability
    -
    (0 ratings)
    8.7
    (78 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    5.9
    (68 ratings)
    Product Scalability
    10.0
    (1 ratings)
    10.0
    (95 ratings)
    Professional Services
    7.0
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (57 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (50 ratings)
    User Testimonials
    Microsoft TeamsUKG Pro
    Likelihood to Recommend
    Microsoft
    It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
    Read full review
    UKG
    I feel UKG Pro has been so horribly rolled out at the City of Houston. I'm amazed that, as a system administrator, it even works at all. In my opinion, the greatest expense the city has budgeted is managed by a shoe-string, janky, bug-ridden mess. I truly hope UKG is bought out for 2 cents and scattered to dust. In my opinion, terrible maintenance and support, the worst consultants money can buy, the sleaziest sales accountants. This system tries my patience as a lead system administrator and I would caution anyone considering bringing in this mess to their business. It's been a year now, and we still have workarounds and bugs daily.
    Read full review
    Pros
    Microsoft
    • All in one communication for Teams.
    • High quality and reliable both audio and video meetings.
    • Well organized and clear instant chat.
    • Excellent security features.
    • Beautiful integration with 3rd party tools and systems.
    • Perfect compatibility with windows ,android and iOS.
    • Allow meetings recordings for later us or sharing with teams that missed the live.
    Incentivized
    Read full review
    UKG
    • UKG has an amazing support team to reach out to if assistance is needed
    • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
    • UKG Pro is very configurable to meet the specific needs of companies
    • It is easy to use and navigate
    • The mobile app is loved by all employees and provides on-demand access
    • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
    • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
    • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
    • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
    Incentivized
    Read full review
    UKG
    • Teachers that are hard functionality. Okay. I would say the most issues that we've had is the admins or the HR department losing their access and it throws us for a loop. It's like, what happened? What's going on? So that's the main thing. And then some of our employees struggle with the hourly employees try to struggle with timekeeping as in clocking in and clocking out. But we got that resolved. Thank you UKG Pro. And our employees are happy again. I would recommend UKG Pro.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    UKG
    We have been a customer since 2015, we have gone to market and find that UKG Pro product is both user friendly for administrators as well as the employee. The qualify of support and service of UKG team is valued and we trust the product.
    Incentivized
    Read full review
    Usability
    Microsoft
    If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
    Incentivized
    Read full review
    UKG
    It gets the job done, but not with a few deep sighs. Once you know where stuff lives, it's manageable, but the first learning curve is steep, some menus feel buried. However, it's consistent, reliable and doesn't crash on me, which counts for a lot. With a little UI glow up it could push into a 9 zone.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    UKG
    For the most part UltiPro has been reliable, but it could definitely be better. There have been several notable server issues where we were unable to access the product or unable to utilize some of the features. Customer support is usually quick to respond to questions about these issues, but they do not proactively reach out to customers whose environments have been effected by outages
    Read full review
    Performance
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    UKG
    Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
    Incentivized
    Read full review
    UKG
    The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    UKG
    I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
    Incentivized
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    UKG
    Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    UKG
    Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
    Incentivized
    Read full review
    UKG
    We used ADP WFN prior to switching to UKG. We interviewed three different payroll companies to see what our options were. UKG stood out and aligned with our company values. The sales team was very helpful and asked questions about what we were currently doing and how they could assist with simplifying things. I personally had a side meeting with them to see if there were options for a process that we manually process and if UKG could actually eliminate the process. We came to the conclusion that we weren't able to get it 100%, but we could pull 80% of what we needed from UKG, and then we would only need to manipulate 20% of the information. It was also determined from that meeting that we wouldn't need to pay extra to have a special report built. The customer service is what we were sold on. The other companies that we looked at didn't give us the confidence that their customer service would be any better than what we previously had.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    UKG
    No answers on this topic
    Scalability
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    UKG
    Incentivized
    Read full review
    Professional Services
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    UKG
    No answers on this topic
    Return on Investment
    Microsoft
    • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
    • I had 100% show rate and attendance on all of my meetings in the past 6 months.
    • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
    Incentivized
    Read full review
    UKG
    • My company acquired another company, and with a UKG partner, we were able to bring them online in UKG within two months of the acquisition date.
    • When COVID sent us remote, we could configure custom fields to track vaccination status.
    • The C-suite can get custom reports done in minutes, or ours, where our previous HRIS would have taken days to accomplish, as data would have had to have been exported to Excel and then manipulated inside Excel.
    • UKG has allowed to go virtual paper free as both a candidate and employee.
    Incentivized
    Read full review
    ScreenShots

    UKG Pro Screenshots

    Screenshot of included workforce analytics.Screenshot of the payroll gateway.