Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Miro
Score 8.9 out of 10
N/A
Miro is an online collaborative whiteboard for cross-functional teams, boasting over 20 million product managers, project managers, Agile coaches, developers, and other team members around the world as users of Miro to collaborate, brainstorm, and visualize ideas.
$12
per month per user
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8
Per User Per Month
Pricing
MiroSlack
Editions & Modules
No answers on this topic
Standard
$8.00
Per User Per Month
Plus
$15.00
Per User Per Month
Offerings
Pricing Offerings
MiroSlack
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsCONSULTANT: For consultants and agencies working with client teams. $12 per user per month (billed annually) BUSINESS: For teams requiring SSO and options for external collaborators. $16 per user per month (billed annually) ENTERPRISE: Custom pricing. Proposal upon request. For companies that need advanced features and security. Education (Classroom): Miro helps you to engage with your students wherever they are, guide discussions, design a research project, illustrate key concepts, leave feedback, and facilitate group work easily. Free forever up to 100 users Education (Student): Miro makes distance learning and working with classmates or colleagues easy and fun. If you're a student, an educator or a school, you can apply for a Miro account. Free for 2 years & up to 10 users Non-Profit: Nonprofit organizations get a 30% discount on paid Miro plans (per user per month) to support the important work they're doing. 30% Discount Start-Ups: Miro is aiming at enabling startups to work effectively together, from brainstorming with digital sticky notes to planning and visualizing ideas to bring your business to life $8 per user per month & a $1,000 credit
More Pricing Information
Community Pulse
MiroSlack
Considered Both Products
Miro
Chose Miro
I used Google Jamboard long time ago when it was first launched and the feature set was quite limited and that's why I didn't become a frequent user and not many people in other teams were using it either. MURAL has also a pretty good product and I didn't really made a …
Chose Miro
FigJam offers some nice fancy features for us in the design team, but our job as designers involves a lot of collaboration with the wider organization rather than just amongst ourselves. For this reason and because of the extensive amount of features we use in Miro, it is way …
Chose Miro
Most similar to OneNote in terms of functionality, but much more lightweight and less clunky, with much better UI and templates but perhaps slightly fewer features. The notion is much better for quick note/meeting minute-taking but lacks the unstructured formatting style of …
Chose Miro
Miro is easier to use than lucid charts.
Chose Miro
Miro has very specific tools that sit between design and real-time collaboration. All the software above allow this somehow, but the sophistication of miro around design (which isn’t the goal of the other software) places it in a special competitive position.
Chose Miro
I think Miro shares some use cases with Powerpoint or Google Docs/Slides, and it is really superior in terms of facilitating collaboration.
Chose Miro
Much easier to use, slicker, and much more features and options to work with. Easier to export/import frames and boards, which makes sit easier to use and collaborate on a daily basis.
Chose Miro
I don't really think there's a product that comes close to competing with what Miro has to offer. Between the stability, feature set, and small useful updates, Miro really stands out above anything I have worked with.
Chose Miro
Miro was far more robust than FigJam at the time we started using it, so it was an easy decision. FigJam has rapidly caught up in many aspects, but Miro remains more accessible to team members across the wider organization and still has more features overall. At this point, …
Chose Miro
Miro offers (live!) collaboration (the others don't), and process mocking works more intuitively. However, in larger files (final process versions), I often struggle with Miro if I don't lock half of the elements on the screen.
Chose Miro
it gives more freedom to use in different scenarios. Its more flexible meaning that no mattter of topic type i have to work with its Miro bending to my needs not that i have to bend my needs to the tool.
Chose Miro
I've used InVision in a brainstorming session with an external company; Miro is easier to grasp as it is more functional. I much prefer using Miro than I did InVision.
Chose Miro
Miro and MURAL are very similar indeed, but Miro is like a young and cool person who is ready to take the world, and MURAL is a little bit more formal. Miro has superb drawing capabilities, even the drawing and dragging shapes feature is better in Miro (Still a point of …
Chose Miro
Lucidchart has similar drawing diagram functions and features. But compared with Miro, it does not have that real-time working together functions. Therefore, it is not that easy for using it as a team meeting tool, e.g team retro meeting. In addition, Miro has the better …
Chose Miro
Miro became the industry standard.

MURAL is too specific and limited to ideation process support. Miro is definitely more flexible and supports a broader set of use-cases.
Chose Miro
Miro was probably selected since it’s the most widely known option across our company. I do however like the playfulness of FigJam and see a number of features there that Miro doesnt provide.
Chose Miro
I was not involved in the selection of the product.
Chose Miro
We use Microsoft Teams for texting and communication. When the whiteboard feature appeared, I directly tested it because I like to reduce the number of tools we use at work. However, the performance is very poor; writing, creating diagrams, and moving elements it's really …
Chose Miro
I wasn't involve with the selection process but I prefer Miro over MURAL because of the look & feel.
Chose Miro
The closest products to Miro I have ever used are still very distant. Google Slides and Dragonboat are very different products that target very different use cases. In any case, we have been replacing them with Miro boards.
Chose Miro
feels like it really focused on giving a solid solution by providing simple to use product and easy collaboration
Chose Miro
Miro meets all our requirements. The ease of integration and usage is definitely there in Miro. Most importantly, the cool appearance of Miro is perfect for large online audiences and collaborators.
Chose Miro
Whiteboard experience with teams is ok, but not at the level of Miro. Persistent boards are great and allow for individual creative work outside of whiteboarding sessions. I have only briefly used MURAL and the experience was ok. Some product professionals use MURAL
Slack
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
MiroSlack
Project Management
Comparison of Project Management features of Product A and Product B
Miro
-
Ratings
Slack
8.0
294 Ratings
Task Management00 Ratings7.8176 Ratings
Gantt Charts00 Ratings7.462 Ratings
Scheduling00 Ratings7.7137 Ratings
Workflow Automation00 Ratings8.1146 Ratings
Mobile Access00 Ratings9.4281 Ratings
Search00 Ratings8.5281 Ratings
Visual planning tools00 Ratings7.5100 Ratings
Communication
Comparison of Communication features of Product A and Product B
Miro
-
Ratings
Slack
8.5
304 Ratings
Chat00 Ratings9.7304 Ratings
Notifications00 Ratings9.0301 Ratings
Discussions00 Ratings9.3295 Ratings
Surveys00 Ratings7.9173 Ratings
Internal knowledgebase00 Ratings7.5178 Ratings
Integrates with GoToMeeting00 Ratings7.899 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.5165 Ratings
Integrates with Outlook00 Ratings7.9112 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Miro
-
Ratings
Slack
8.6
285 Ratings
Versioning00 Ratings8.5122 Ratings
Video files00 Ratings8.6246 Ratings
Audio files00 Ratings8.7241 Ratings
Document collaboration00 Ratings8.5198 Ratings
Access control00 Ratings8.4178 Ratings
Advanced security features00 Ratings8.5151 Ratings
Integrates with Google Drive00 Ratings8.7193 Ratings
Device sync00 Ratings8.7190 Ratings
User Ratings
MiroSlack
Likelihood to Recommend
8.9
(3608 ratings)
9.2
(304 ratings)
Likelihood to Renew
8.8
(65 ratings)
9.0
(16 ratings)
Usability
8.0
(36 ratings)
9.4
(28 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
7.7
(12 ratings)
7.5
(120 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
8.5
(2981 ratings)
10.0
(4 ratings)
Configurability
2.7
(2 ratings)
-
(0 ratings)
Ease of integration
7.6
(6095 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
MiroSlack
Likelihood to Recommend
Miro
The seamless integrations with top-ranked tools like Zoom, Jira, and Google tools makes it easy to connect with other applications and workflows. It's easy to create and organise ideas visual with mind maps, which is great way to brainstorming and collaborate on new projects easily. The support team is very user-friendly and supportive at any given time.
Read full review
Salesforce
Good for real-time or near real-time conversation for time-sensitive discussions. When implemented by the whole organization, it becomes a highly effective group/team chat device with very smart integrations with a variety of tools. Not too good for any extensive discussions that need to be preserved and maintained for a longer period of time. Because of its chat-like nature, finding an older thread or/and reference files embedded in it can be challenging. For those tasks, a more static, forum-like tools might be more applicable.
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Pros
Miro
  • Miros features are stand-out like sticky notes, digital markers and shapes makes work easier.
  • Boost our collaboration remotely and on-premises.
  • Easy to use templates which are great for my team ideating and brainstorming sessions during project management.
  • Keep all our resources connected to our board by embedding documents, spreadsheets and PDFs with simple clicks.
Read full review
Salesforce
  • Schedule messages --> In order to promote work-life balance, we can schedule messages such that they reach the recipient's inbox during the office hours
  • Entire conversation --> A new joiner to a channel has access to all the previous conversation, making it easy for Knowledge Transfer
  • Snooze notification option --> This is really helpful so that individuals don't get disturbed during the off-time or when they are in meetings/doing some important work
Read full review
Cons
Miro
  • Privacy mode to allow participate to create cards that are hidden by facilitator.
  • Polls or voting that is simplified.
  • Allow the facilitator to separate background/structure items (that cannot be moved) from other items that everyone can interact with (that can move), thus preventing error movements in boards.
Read full review
Salesforce
  • I'd like to see further ways to organize my chats. Right now, it's very linear. Maybe folders inside folders.
  • Being able to transfer any videos recorded in Slack between slack conversations without downloading and uploading. Aka, a Slack link for the video (like loom).
  • A cheat sheet of available commands (like starting a zoom chat) --I'd love to know what all my company has enabled.
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Likelihood to Renew
Miro
Miro is very good but still too basic. It would be great to have more precision and some advanced tools. More control over the text size and objects alignment is a need for our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.
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Salesforce
As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
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Usability
Miro
It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
Read full review
Salesforce
As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
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Reliability and Availability
Miro
I have never had a problem with the availability
Read full review
Salesforce
No answers on this topic
Performance
Miro
Most of the time pages load quickly but occasionally it does take time to point you to the area that you initially worked on.
Read full review
Salesforce
No answers on this topic
Support Rating
Miro
I have personally not required support when something was broken but used the training slides provided to get more knowledge of the tool
Read full review
Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
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In-Person Training
Miro
Not applicable as never had in person training
Read full review
Salesforce
No answers on this topic
Online Training
Miro
Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
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Salesforce
No answers on this topic
Implementation Rating
Miro
Our implementation consisted in the following phases: 1. A couple of member of our teams started with a free account where they played with some of the features and mapped some of our business flows 2. We added more members into the product who were participating in the business flows of the phase 1 3. We divided into teams (Marketing, Product, Engineering) and we gave every member an account
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Salesforce
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
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Alternatives Considered
Miro
During pandemic we heavily relied on Miro for our meetings with our clients and projects discussion with our teams that were remotely working. We were able to achieve a great milestone over the years of using Miro. Boosted our workflow, collaboration and teamwork. I love the support team was readily accessible and proactive 24/7.
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Salesforce
It depends on the company size, if the company is small its better to use other messengers which are more lean and simple, slack in my opinion is very useful once you can use all of it's benefits as an integration with the other services which are very strong, we have integration with Google, Automation, our internal services as Okta
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Scalability
Miro
The product is being used across the company and still no issues with the same.
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Salesforce
No answers on this topic
Return on Investment
Miro
  • Miro makes it super easy to collaborate in a hybrid working environment.
  • Allows teams to work together on different projects, interactive workshops easily.
  • Saves time and cost. By allowing us to ideate engage and hold meetings in virtual room which enhances productivity and efficiency of all our employees.
Read full review
Salesforce
  • It has saved us a lot of time that would have been spent sending emails back and forth.
  • Search option adds accountability to our team conversations.
  • Integrations with Google Drive and Gmail are another great time saver.
  • Sharing files allows us to collaborate faster and better.
Read full review