Miro vs Slack | TrustRadius

What users are saying about

Score 8.9 out of 10

Based on 1761 reviews and ratings

Score 9 out of 10

Based on 5230 reviews and ratings

Feature Rating Comparison

Miro

Slack

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Miro

Slack

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Miro

Slack

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Workflow drafting. Miro has some great tools that are super easy to use to sketch workflow processes and make notes.
Editing. Seems simple and a given but it's not. I've worked without "whiteboard" software where it's actually pretty difficult to edit your content. Miro makes it really easy to edit things quickly and make changes without having to do a lot of clicks.
Share your board. It's been great adding people to Miro and having them work on projects with me. People who have no experience with Miro are able to get in and start working in just a few minutes.

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Chris Gomez, SPHR

Director of Product Marketing

Passare, Inc.Insurance, 201-500 employees

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Slack Channels for different groups of individuals for different initiatives.
It is very easy to sign up for and use as a tool - Intuitive.
The "Threads" feature is very helpful in NOT missing out any replies
Ability to Save convos that you might want to return to is very helpful
Screensharing with zero overhead
Connectivity with external vendors over slack

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Verified User

Employee in Information Technology

Financial Services Company, 501-1000 employees

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Cons

Creating frames just to write using a stylus or Apple pencil. Currently, single strokes register as single objects
The arrows have good customization but when two things are linked, the shape of the arrows sometimes overlaps objects on board
more objects and customization option
more color option integration, Pasting hex codes

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Shrutidhar Patadia

Design Engineering Intern

SunRoboticsDesign, 11-50 employees

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Searching can be improved - right now it's ungrouped. Have to do a more detailed search, which will then narrow the results.. Grouping allow look ahead to see if the results are relevant. e.g. by DMs, channels.
Notifications dont work in sync at times for mobile and desktop. Also not working in sync when switching over to mobile once away from desktop. Not consistent there.

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Engineer

IronNet CyberSecurityComputer Software, 201-500 employees

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Likelihood to Renew

Miro 8.8

Based on 19 answers

Miro is very good but still too basic. [It] would be great to have more precision and some advanced tools. More control on the text size and objects alignment is a need [for] our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.

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UX Designer

CNN BrasilNewspapers, 501-1000 employees

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Slack 9.4

Based on 13 answers

Slack works incredibly well and allows our whole remote-first company to work together from all around the World. The flexibility, ease of use and scalability of the solution means that we can continue to grow and make use of the team with a minimum of effort. I can see no obvious reasons why we would migrate to a different tool other than perhaps cost, but whatever savings would disappear in migration/setup time and the initial productivity loss.

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Verified User

Contributor in Product Management

Computer Software Company, 1001-5000 employees

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Usability

Miro 8.9

Based on 15 answers

There are some features that are a tiny bit clunky (having to switch between cursors to select vs. pan around the space). Also, there are inconsistencies in sizing we've found when pasting content into a board from another source which slows us down and is frustrating.

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Deborah Rapsinski

Director of User Experience

NTTInformation Technology & Services, 10,001+ employees

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Slack 8.7

Based on 26 answers

Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).

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Developer

By the Book, Inc (Software For Churches/NonProfits)Religious Institutions, 1-10 employees

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Support Rating

Miro 7.6

Based on 4 answers

I have not yet had to engage support live. I have found every answer I needed by tapping the extensive knowledge base. I think they are taking the right approach in allowing me to self serve when I need some info. I will update my review if and when I need to tap a live representative.

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Scott Groff, CTP

Director Of Training

Trimble TransportationTransportation/Trucking/Railroad, 1001-5000 employees

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Slack 7.9

Based on 124 answers

I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.

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Verified User

Contributor in Other

Food & Beverages Company, 201-500 employees

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Implementation Rating

Miro 8.5

Based on 1448 answers

Works on all browsers we use well. I don't really use the app much. We have some organization to do since we merged our licenses from two different groups, but that isn't up to me. I do like to use frames to organize a single board better.

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Product Designer

FergusonWholesale, 10,001+ employees

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Slack 10.0

Based on 4 answers

It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.

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Verified User

Director in Sales

Internet Company, 51-200 employees

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Alternatives Considered

We have both Lucid and Miro in our organisation and I use both of them. Both have their own strengths. Lucid is well geared towards great diagrammatic illustrations and collaboration. But Miro templates for all kinds of diagrams, illutrations and whiteboarding makes it a great tool across our org as the vast variety of templates gives everyone a kickstart in whiteboarding - whatever functions they do; whether is technical diagrams, processes, business workflows, Miro has it all.

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Engineer

IronNet CyberSecurityComputer Software, 201-500 employees

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In comparison to WhatsApp Business, Slack is a better option. One reason could be that I work in a software development organization rather than a manufacturing or sales one. Slack's interface is more user-friendly than Discord's. Microsoft Teams has more integration options and features to keep all communications organized. We can share many types of data in various ways, not just text. It simplifies data management and allows users to personalize the app. It also facilitates and streamlines collaboration.

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Mst Rahima Khatun

Marketing Product Management

ClopsmithInformation Technology & Services, 11-50 employees

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Return on Investment

Company saved money as people were able to quickly draft an idea instead of using complex tools
The tool also helped people understand a concept better and thus, avoiding mistakes
Some people sometimes waste time trying to find the information in a huge document

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Benoît Desroches

Senior Web Team Lead

AlithyaComputer Games, 10,001+ employees

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It brought improvements in the general communication of all my employees. Our company is medium-sized, and Slack allowed all sectors to have a much more complete interaction and can generate more constant planning.
During the COVID-19 problems, Slack was a piece of software that helped us stay connected as an online work team, without having to go to our work office.
The administration and planning of all areas of my company improved significantly.

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Jessica Alvarez

Founder

GAL Real EstateReal Estate, 1001-5000 employees

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Screenshots

See All (6) Miro Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

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Miro Editions & Modules

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Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

$8 Per User Per Month

Slack Editions & Modules

Edition

Standard	$8.00¹
Plus	$15.00¹

Per User Per Month

Additional Pricing Details

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Rating Summary

Miro

Slack

Miro

Slack

Miro

Slack

Miro

Slack

Miro

Slack

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