Miro vs. Slack

The seamless integrations with top-ranked tools like Zoom, Jira, and Google tools makes it easy to connect with other applications and workflows. It's easy to create and organise ideas visual with mind maps, which is great way to brainstorming and collaborate on new projects easily. The support team is very user-friendly and supportive at any given time.

Good for real-time or near real-time conversation for time-sensitive discussions. When implemented by the whole organization, it becomes a highly effective group/team chat device with very smart integrations with a variety of tools. Not too good for any extensive discussions that need to be preserved and maintained for a longer period of time. Because of its chat-like nature, finding an older thread or/and reference files embedded in it can be challenging. For those tasks, a more static, forum-like tools might be more applicable.

• Miros features are stand-out like sticky notes, digital markers and shapes makes work easier.
• Boost our collaboration remotely and on-premises.
• Easy to use templates which are great for my team ideating and brainstorming sessions during project management.
• Keep all our resources connected to our board by embedding documents, spreadsheets and PDFs with simple clicks.

• Schedule messages --> In order to promote work-life balance, we can schedule messages such that they reach the recipient's inbox during the office hours
• Entire conversation --> A new joiner to a channel has access to all the previous conversation, making it easy for Knowledge Transfer
• Snooze notification option --> This is really helpful so that individuals don't get disturbed during the off-time or when they are in meetings/doing some important work

• Privacy mode to allow participate to create cards that are hidden by facilitator.
• Polls or voting that is simplified.
• Allow the facilitator to separate background/structure items (that cannot be moved) from other items that everyone can interact with (that can move), thus preventing error movements in boards.

• I'd like to see further ways to organize my chats. Right now, it's very linear. Maybe folders inside folders.
• Being able to transfer any videos recorded in Slack between slack conversations without downloading and uploading. Aka, a Slack link for the video (like loom).
• A cheat sheet of available commands (like starting a zoom chat) --I'd love to know what all my company has enabled.

Miro is very good but still too basic. It would be great to have more precision and some advanced tools. More control over the text size and objects alignment is a need for our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.

As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.

It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.

As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.

I have never had a problem with the availability

Most of the time pages load quickly but occasionally it does take time to point you to the area that you initially worked on.

I have personally not required support when something was broken but used the training slides provided to get more knowledge of the tool

I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.

Not applicable as never had in person training

Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.

Our implementation consisted in the following phases: 1. A couple of member of our teams started with a free account where they played with some of the features and mapped some of our business flows 2. We added more members into the product who were participating in the business flows of the phase 1 3. We divided into teams (Marketing, Product, Engineering) and we gave every member an account

It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.

During pandemic we heavily relied on Miro for our meetings with our clients and projects discussion with our teams that were remotely working. We were able to achieve a great milestone over the years of using Miro. Boosted our workflow, collaboration and teamwork. I love the support team was readily accessible and proactive 24/7.

It depends on the company size, if the company is small its better to use other messengers which are more lean and simple, slack in my opinion is very useful once you can use all of it's benefits as an integration with the other services which are very strong, we have integration with Google, Automation, our internal services as Okta

The product is being used across the company and still no issues with the same.

• Miro makes it super easy to collaborate in a hybrid working environment.
• Allows teams to work together on different projects, interactive workshops easily.
• Saves time and cost. By allowing us to ideate engage and hold meetings in virtual room which enhances productivity and efficiency of all our employees.

• It has saved us a lot of time that would have been spent sending emails back and forth.
• Search option adds accountability to our team conversations.
• Integrations with Google Drive and Gmail are another great time saver.
• Sharing files allows us to collaborate faster and better.