What users are saying about
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1761 Ratings
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Top Rated
5230 Ratings

Miro

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1761 Ratings
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Score 8.9 out of 100

Slack

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Top Rated
5230 Ratings
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Score 9 out of 100

Likelihood to Recommend

Miro

I would only rate it a 7 because I do really like it for process workshops, design workshops, idea generation, and problem-solving, but to be used with caution as a facilitator if you are not experienced or if you do not have enough time to get familiar with it. It can easily ruin your workshop. Because its an all or nothing
Rosanna Baumann | TrustRadius Reviewer

Slack

It's great for keeping groups of people in touch and in sync, no matter the reason: a group of friends, a family, a small business, or a large business. My family even uses it to plan events, share funny pictures, or broadcast important family news. However, it's less appropriate for keeping contact between just two or three people, unless they're working on a complex project that could benefit from sectioning various conversations into specific channels.
Paul Ladd | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Miro
Slack
8.0
Task Management
Miro
Slack
7.7
Gantt Charts
Miro
Slack
7.5
Scheduling
Miro
Slack
7.3
Workflow Automation
Miro
Slack
7.8
Mobile Access
Miro
Slack
9.1
Search
Miro
Slack
8.4
Visual planning tools
Miro
Slack
8.0

Communication

Miro
Slack
8.5
Chat
Miro
Slack
9.7
Notifications
Miro
Slack
9.2
Discussions
Miro
Slack
9.2
Surveys
Miro
Slack
7.8
Internal knowledgebase
Miro
Slack
7.4
Integrates with GoToMeeting
Miro
Slack
7.7
Integrates with Gmail and Google Hangouts
Miro
Slack
8.9
Integrates with Outlook
Miro
Slack
8.2

File Sharing & Management

Miro
Slack
8.3
Versioning
Miro
Slack
8.1
Video files
Miro
Slack
8.4
Audio files
Miro
Slack
8.5
Document collaboration
Miro
Slack
7.9
Access control
Miro
Slack
7.9
Advanced security features
Miro
Slack
8.2
Integrates with Google Drive
Miro
Slack
8.9
Device sync
Miro
Slack
8.6

Pros

Miro

  • Workflow drafting. Miro has some great tools that are super easy to use to sketch workflow processes and make notes.
  • Editing. Seems simple and a given but it's not. I've worked without "whiteboard" software where it's actually pretty difficult to edit your content. Miro makes it really easy to edit things quickly and make changes without having to do a lot of clicks.
  • Share your board. It's been great adding people to Miro and having them work on projects with me. People who have no experience with Miro are able to get in and start working in just a few minutes.
Chris Gomez, SPHR | TrustRadius Reviewer

Slack

  • Slack Channels for different groups of individuals for different initiatives.
  • It is very easy to sign up for and use as a tool - Intuitive.
  • The "Threads" feature is very helpful in NOT missing out any replies
  • Ability to Save convos that you might want to return to is very helpful
  • Screensharing with zero overhead
  • Connectivity with external vendors over slack
Anonymous | TrustRadius Reviewer

Cons

Miro

  • Creating frames just to write using a stylus or Apple pencil. Currently, single strokes register as single objects
  • The arrows have good customization but when two things are linked, the shape of the arrows sometimes overlaps objects on board
  • more objects and customization option
  • more color option integration, Pasting hex codes
Shrutidhar Patadia | TrustRadius Reviewer

Slack

  • Searching can be improved - right now it's ungrouped. Have to do a more detailed search, which will then narrow the results.. Grouping allow look ahead to see if the results are relevant. e.g. by DMs, channels.
  • Notifications dont work in sync at times for mobile and desktop. Also not working in sync when switching over to mobile once away from desktop. Not consistent there.
Victor Tay | TrustRadius Reviewer

Likelihood to Renew

Miro

Miro 8.8
Based on 19 answers
Miro is very good but still too basic. [It] would be great to have more precision and some advanced tools. More control on the text size and objects alignment is a need [for] our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.
Tiago Maricate | TrustRadius Reviewer

Slack

Slack 9.4
Based on 13 answers
Slack works incredibly well and allows our whole remote-first company to work together from all around the World. The flexibility, ease of use and scalability of the solution means that we can continue to grow and make use of the team with a minimum of effort. I can see no obvious reasons why we would migrate to a different tool other than perhaps cost, but whatever savings would disappear in migration/setup time and the initial productivity loss.
Anonymous | TrustRadius Reviewer

Usability

Miro

Miro 8.9
Based on 15 answers
There are some features that are a tiny bit clunky (having to switch between cursors to select vs. pan around the space). Also, there are inconsistencies in sizing we've found when pasting content into a board from another source which slows us down and is frustrating.
Deborah Rapsinski | TrustRadius Reviewer

Slack

Slack 8.7
Based on 26 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver | TrustRadius Reviewer

Support Rating

Miro

Miro 7.6
Based on 4 answers
I have not yet had to engage support live. I have found every answer I needed by tapping the extensive knowledge base. I think they are taking the right approach in allowing me to self serve when I need some info. I will update my review if and when I need to tap a live representative.
Scott Groff, CTP | TrustRadius Reviewer

Slack

Slack 7.9
Based on 124 answers
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Anonymous | TrustRadius Reviewer

Implementation Rating

Miro

Miro 8.5
Based on 1448 answers
Works on all browsers we use well. I don't really use the app much. We have some organization to do since we merged our licenses from two different groups, but that isn't up to me. I do like to use frames to organize a single board better.
Pamela Valure | TrustRadius Reviewer

Slack

Slack 10.0
Based on 4 answers
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Miro

We have both Lucid and Miro in our organisation and I use both of them. Both have their own strengths. Lucid is well geared towards great diagrammatic illustrations and collaboration. But Miro templates for all kinds of diagrams, illutrations and whiteboarding makes it a great tool across our org as the vast variety of templates gives everyone a kickstart in whiteboarding - whatever functions they do; whether is technical diagrams, processes, business workflows, Miro has it all.
Victor Tay | TrustRadius Reviewer

Slack

In comparison to WhatsApp Business, Slack is a better option. One reason could be that I work in a software development organization rather than a manufacturing or sales one. Slack's interface is more user-friendly than Discord's. Microsoft Teams has more integration options and features to keep all communications organized. We can share many types of data in various ways, not just text. It simplifies data management and allows users to personalize the app. It also facilitates and streamlines collaboration.
Mst Rahima Khatun | TrustRadius Reviewer

Return on Investment

Miro

  • Company saved money as people were able to quickly draft an idea instead of using complex tools
  • The tool also helped people understand a concept better and thus, avoiding mistakes
  • Some people sometimes waste time trying to find the information in a huge document
Benoît Desroches | TrustRadius Reviewer

Slack

  • It brought improvements in the general communication of all my employees. Our company is medium-sized, and Slack allowed all sectors to have a much more complete interaction and can generate more constant planning.
  • During the COVID-19 problems, Slack was a piece of software that helped us stay connected as an online work team, without having to go to our work office.
  • The administration and planning of all areas of my company improved significantly.
Jessica Alvarez | TrustRadius Reviewer

Screenshots

Pricing Details

Miro

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Miro Editions & Modules

Additional Pricing Details

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$8 Per User Per Month

Slack Editions & Modules

Edition
Standard$8.001
Plus$15.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

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