eVoice vs. Versature

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
eVoice
Score 9.0 out of 10
N/A
For business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A
Versature
Score 9.0 out of 10
N/A
Versature is a telephony and VoIP software solution from Versature.N/A
Pricing
eVoiceVersature
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
eVoiceVersature
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
eVoiceVersature
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
eVoiceVersature
Call Management
Comparison of Call Management features of Product A and Product B
eVoice
8.8
1 Ratings
4% above category average
Versature
9.5
1 Ratings
12% above category average
Answering rules9.01 Ratings10.01 Ratings
Call recording9.01 Ratings00 Ratings
Call park8.01 Ratings00 Ratings
Call screening9.01 Ratings00 Ratings
Message alerts9.01 Ratings9.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
eVoice
8.8
1 Ratings
6% above category average
Versature
9.0
1 Ratings
8% above category average
Video conferencing9.01 Ratings00 Ratings
Audio conferencing9.01 Ratings9.01 Ratings
Video screen sharing8.01 Ratings00 Ratings
Instant messaging9.01 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
eVoice
9.0
1 Ratings
8% above category average
Versature
-
Ratings
Mobile app for iOS9.01 Ratings00 Ratings
Mobile app for Android9.01 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
eVoice
-
Ratings
Versature
8.0
1 Ratings
2% below category average
User templates00 Ratings8.01 Ratings
Call reports00 Ratings8.01 Ratings
Directory of employee names00 Ratings8.01 Ratings
Best Alternatives
eVoiceVersature
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
eVoiceVersature
Likelihood to Recommend
9.0
(2 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
eVoiceVersature
Likelihood to Recommend
Ziff Davis Inc
If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
Read full review
Versature
Versature is versatile - it will likely perform very well in any office setting. It performs especially well with remote employees. When we had to move our operations to home during the pandemic, everyone was able to smoothly transfer calls to home or cell phones, so we didn't have to transfer equipment from one place to another. When we were in an office setting, however, Versature was also quite the helpful system. I don't see us moving away from Versature in a long time, whether we stay working remotely or we move back into the office.
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Pros
Ziff Davis Inc
  • Low Pricing.
  • Ease of use.
  • Professional voicemail.
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Versature
  • Working remotely: switching our operations to home was done easily through Versature's online portals.
  • Voicemail: transcription/voicemails received through email are very helpful.
  • Answering rules: since you can have several answering rules over various timelines, Versature allows you to customize your answering rules properly, which makes better use of your time.
Read full review
Cons
Ziff Davis Inc
  • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
  • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
  • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
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Versature
  • Voicemail transcription that recognizes French: whenever a voicemail comes in French, the transcription is irrelevant.
  • Better voicemail transcription overall: at times, if the person leaving a message speaks too fast or doesn't speak clearly enough, the transcription isn't helpful.
  • Integration of time frames with answering rules: currently two windows when it could be just one in my opinion.
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Support Rating
Ziff Davis Inc
No answers on this topic
Versature
I usually scour the help section/articles on their website if I am unsure of how to proceed with something. However, it has happened once or twice that I haven't found the answer I was looking for, and I therefore hopped on to their live chat. Their agents are always polite, kind, and quick to answer any question. If they don't know the answer, they will find it for you after a short pause. For those who prefer calling in and speaking with someone, you can just dial 611 from any Versature phone to reach an agent
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Alternatives Considered
Ziff Davis Inc
I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
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Versature
No answers on this topic
Return on Investment
Ziff Davis Inc
  • Value for money.
  • Great option regarding ROI.
  • It creates a better way to connect.
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Versature
  • Good cost when we had shopped around.
  • Good value for the price paid.
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ScreenShots