Oracle JD Edwards World vs. Questica OpenBook

The payables module is great, easy access to what we owe and what we have paid to vendors. The flipside to this is the amount of invoices we have on certain accounts that we can't always access. The financial reports come out nicely and are easy to view, the easy accessibility to our users country-wide is nice.

Incentivized

Citizen engagement would be the area where it could be best suited. I don't really see it outside of the public sector but we use it to interact with our clients in the public sector. It helps to be able to show the transparency of engagement of citizens to communicate best with local government agencies.

Incentivized

• It is very strong for reporting. Any business data can be generated in the form of reports. Automation can be achieved to send notifications to users by email.
• From an implementation point of view the time spent in developing and implementing a new process is reduced and easy.
• There is a huge flexibility to customize it as per you business needs.

Incentivized

• Charts
• Mobility
• Interactive

Incentivized

• One issue is the number of records I can access, wish it was more
• We have large vendors with thousands of invoices, and I can't always get to them due to size.
• Sometimes hard to change reports.

Incentivized

• The search feature could be easier.
• Integration into other tools.
• The guided tours could be more helpful. If I'm nitpicking at this point.

Incentivized

It's very easy to use and intuitive enough that you can guide yourself through even if you do not have IT on staff to assist you. It's easy to set up and get going in minutes. All you have in front of you to analyze data and present. It's helpful for the customer too.

Incentivized

I haven't had to deal with support much because it's such an easy-to-use product but when I have, they have been very easy to talk to, engage, and resolve our needs quickly. The challenges we had were met over the phone as they walked us through the system.

Incentivized

No other products.

Incentivized

It stacked up very well. We evaluate at least 3 companies before making software decisions and this one was a clear contender. The map visualization and pop ups are wonderful to be able to visually see what you are discussing in person. These are qualities the rest do not have.

Incentivized

• It's amazing for managing your business

Incentivized

• ROI
• Transparency
• Purpose

Incentivized