Oracle WebCenter Portal vs. Universe

Based on my experience with Oracle WebCenter Portal, it is best suited for [Oracle's] existing customers who are already familiar with Oracle products but need to look for [a] specific topic in a broad sense. It is also suitable for people who are not Oracle customers yet but has industry experience and simply looking to enhance their Oracle knowledge and compare [it] with other products in the industry. I think it's less appropriate for people who are looking for answers to very specific technical questions for an Oracle product.

Incentivized

• Allows personalization integration
• Allows API integration
• Google search integration

Incentivized

• Unexpected cryptic error messages.
• The site does not seem to have SSO capability as I have logged into my user account already, but it still can't verify at the Support page
• AI should be built into the portal to auto-assist when error occurs.

Incentivized

It's all comparable and very expensive.

Incentivized

• It's hard to calculate specifically the ROI Oracle WebCenter Portal had.
• After all, this is a portal for users to find information.
• This is a starting point for users to navigate, and it would be dependent on how far the users drill down to get the specific information they need to grow their business.

Incentivized