Sage Business Cloud X3 vs. Unit4 Enterprise Resource Planning

I wouldn't suggest this ERP for small organizations, especially if there is no IT staff. While they do offer support packages, they can be costly as certain packages limit the number of times you can call in. Hiring an outside consulting firm to support is another route, however that could become costly as well. Medium to large businesses with savvy tech staff would be a good fit for this ERP.

Incentivized

Unit4 is good for small and mid-level companies where they need a single platform to manage their functionality.

• The user interface has everything you would expect and in practical locations so you do not have to hunt and peck for the items you are looking for
• Drill-down from GL to submodules works seamlessly
• Easy import and export of data
• The software is relatively easy to manage

Incentivized

• Since the software is built with your needs in mind, it can be tailored to your specific needs.
• System security is also created with your specific needs in mind and can be extremely detailed for various roles within the organization.
• The various modules integrate well, if thought through system processes when building.

Incentivized

• Complications in configuration. Had to use a third party vendor to help us customize the system so we could better use it within the organization. This added additional expense
• Some error messages are in French. If you aren't French, or can't speak French, this makes it pretty hard to troubleshoot
• If you want to customize reports, you need to know Crystal Reporting (at least for the version I am using)

Incentivized

• Their layout and limited web capabilities are a turn-off
• They lack basic functionality in their web [version]
• The implementation phase is bumpy since their guides and process documents are not step by step and are usually confusing

Incentivized

Unit4 is very easy to use. One can use it without much technical knowledge.

Their consultant and support service is also very responsive.

Unfortunately, the product was purchased before I began working at the organization. I am unsure what other products they may have reviewed before purchasing Sage ERP X3.

Incentivized

I have used Fund EZ and QuickBooks. Unit4 is for larger organizations and was needed for our scaling.

Incentivized

• Created efficiencies within the organization.
• Centralized data input and retrieval.
• Can be an expensive undertaking for an SMB.

Incentivized

• Our business processes were in flux when the initial build of our system was taking place - this made lives very difficult. Make sure processes are set!
• Time - beyond what could have been imagined - this is a huge project, that needs proper resources assigned to it within a company when planning to install.

Incentivized