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Top Rated
373 Ratings

Salesforce CMS

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Top Rated
373 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 5.2 out of 100

Likelihood to Recommend

Salesforce CMS

If you have a company that is sales driven and that has plenty of requirements as far as sales information, quotations, and invoicing. Your company has to have a lot of sales movement and sales requirements for a CRM solution to work and to work well. The company has to have a certain size of sales and clients since Salesforce is a costly solution that has to make sense as far as purchasing and expenses go. Also, it works great for any company that has a traditional (funnel) sales process, since it makes it easier to use this model to drive the options down the funnel and generate real sales and real money
Alejandro Huerta | TrustRadius Reviewer

Squiz Digital Experience Platform

Working with a large amount of web content where there is a need to focus on related content.
Jordan Payne | TrustRadius Reviewer

Feature Rating Comparison

Security

Salesforce CMS
8.4
Squiz Digital Experience Platform
Role-based user permissions
Salesforce CMS
8.4
Squiz Digital Experience Platform

Platform & Infrastructure

Salesforce CMS
7.8
Squiz Digital Experience Platform
API
Salesforce CMS
7.9
Squiz Digital Experience Platform
Internationalization / multi-language
Salesforce CMS
7.8
Squiz Digital Experience Platform

Web Content Creation

Salesforce CMS
7.6
Squiz Digital Experience Platform
WYSIWYG editor
Salesforce CMS
7.4
Squiz Digital Experience Platform
Code quality / cleanliness
Salesforce CMS
7.4
Squiz Digital Experience Platform
Admin section
Salesforce CMS
8.0
Squiz Digital Experience Platform
Page templates
Salesforce CMS
7.5
Squiz Digital Experience Platform
Library of website themes
Salesforce CMS
7.3
Squiz Digital Experience Platform
Mobile optimization / responsive design
Salesforce CMS
7.1
Squiz Digital Experience Platform
Publishing workflow
Salesforce CMS
8.2
Squiz Digital Experience Platform
Form generator
Salesforce CMS
7.5
Squiz Digital Experience Platform

Web Content Management

Salesforce CMS
7.8
Squiz Digital Experience Platform
Content taxonomy
Salesforce CMS
7.6
Squiz Digital Experience Platform
SEO support
Salesforce CMS
7.4
Squiz Digital Experience Platform
Bulk management
Salesforce CMS
7.7
Squiz Digital Experience Platform
Availability / breadth of extensions
Salesforce CMS
8.2
Squiz Digital Experience Platform
Community / comment management
Salesforce CMS
7.9
Squiz Digital Experience Platform

Pros

Salesforce CMS

  • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
  • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
  • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
Anonymous | TrustRadius Reviewer

Squiz Digital Experience Platform

  • Speed and efficiency
  • Roles and content control
  • Related content
Jordan Payne | TrustRadius Reviewer

Cons

Salesforce CMS

  • Platform is so robust it can be overwhelming when starting a report from scratch
  • Key words in the Search column have to be fairly specific
  • Lot's of training is Salesforce Trailhead that it can be a bit daunting to decide what to learn about that is applicable to our organization
Clay Coleman | TrustRadius Reviewer

Squiz Digital Experience Platform

  • User Interface was good but heavy, with Java powering the backbone I recall finding this somewhat troublesome at the time.
Jordan Payne | TrustRadius Reviewer

Likelihood to Renew

Salesforce CMS

No score
No answers yet
No answers on this topic

Squiz Digital Experience Platform

Squiz Digital Experience Platform 7.0
Based on 1 answer
I don't work with Squiz any more so it's difficult to say, that said, the site is still running on the same CMS so obviously it's still considered a great platform
Jordan Payne | TrustRadius Reviewer

Usability

Salesforce CMS

Salesforce CMS 7.2
Based on 8 answers
It's super awkward if you aren't familiar with it. I have several years' experience in both my organization's salesforce as well as others and there are still things that trip me up. I think Salesforce can get to a point where it's TOO bloated with all this information, all these integrations, what-have-you, that it can be difficult to find what you need in a timely manner or it creates a hiccup in workflows that you then have to work around. On the other hand, once these issues are identified, there is the possibility to manipulate Salesforce into creating automated workarounds. So, at least it allows for that. I think it's an issue of having so many options for bolt-ons that you start to lose perspective and functionality. You tend to lose focus on usability for users.
Anonymous | TrustRadius Reviewer

Squiz Digital Experience Platform

No score
No answers yet
No answers on this topic

Support Rating

Salesforce CMS

Salesforce CMS 8.0
Based on 7 answers
I'm not sure - we have hired a person/team that are Salesforce Admin so when I have a question or need support I go in-house. But, I know Salesforce has incredible L+D and trainings available for free to help users develop in their skillsets.
Melissa Kevra | TrustRadius Reviewer

Squiz Digital Experience Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

Salesforce CMS

Salesforce CMS beats the competition due to UI, user friendliness, support, and ease of use as well as deployment. The entire system and process is simple to understand, has many different places for you to store key information, and is easily implemented at your company. You're getting a trusted brand with reliable customer service. I could not think of using any other program.
Anonymous | TrustRadius Reviewer

Squiz Digital Experience Platform

Easier to work with
Jordan Payne | TrustRadius Reviewer

Return on Investment

Salesforce CMS

  • It helps organize customer information which is essential in every sale
  • It easily automates or links with other platforms, including the organization online website or shop
  • It can be difficult to use at first and quite overwhelming if staff is not trained to use it
Kristine Olfato | TrustRadius Reviewer

Squiz Digital Experience Platform

  • Having a single powerful CMS platform that would integrate a number of organisations that had recently merged - Squiz was a big part of bringing our web architecture together gracefully.
  • Increased employee efficiency
Jordan Payne | TrustRadius Reviewer

Pricing Details

Salesforce CMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Squiz Digital Experience Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Salesforce CMS
8.4
Squiz Digital Experience Platform
7.0

Likelihood to Renew

Salesforce CMS
Squiz Digital Experience Platform
7.0

Usability

Salesforce CMS
7.2
Squiz Digital Experience Platform

Support Rating

Salesforce CMS
8.0
Squiz Digital Experience Platform

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