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Top Rated
975 Ratings

Salesforce CMS

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Top Rated
975 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 5.2 out of 100

Feature Set Ratings

    Security

    8.6

    Salesforce CMS

    86%

    Squiz Digital Experience Platform

    Feature Set Not Supported
    N/A
    Salesforce CMS ranks higher in 1/1 features

    Role-based user permissions

    8.6
    86%
    38 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    8.1

    Salesforce CMS

    81%

    Squiz Digital Experience Platform

    Feature Set Not Supported
    N/A
    Salesforce CMS ranks higher in 2/2 features

    API

    8.1
    81%
    37 Ratings
    N/A
    0 Ratings

    Internationalization / multi-language

    8.0
    80%
    29 Ratings
    N/A
    0 Ratings

    Web Content Creation

    7.6

    Salesforce CMS

    76%

    Squiz Digital Experience Platform

    Feature Set Not Supported
    N/A
    Salesforce CMS ranks higher in 8/8 features

    WYSIWYG editor

    7.3
    73%
    25 Ratings
    N/A
    0 Ratings

    Code quality / cleanliness

    7.8
    78%
    30 Ratings
    N/A
    0 Ratings

    Admin section

    8.1
    81%
    30 Ratings
    N/A
    0 Ratings

    Page templates

    7.6
    76%
    31 Ratings
    N/A
    0 Ratings

    Library of website themes

    7.3
    73%
    21 Ratings
    N/A
    0 Ratings

    Mobile optimization / responsive design

    7.0
    70%
    30 Ratings
    N/A
    0 Ratings

    Publishing workflow

    8.2
    82%
    26 Ratings
    N/A
    0 Ratings

    Form generator

    7.4
    74%
    28 Ratings
    N/A
    0 Ratings

    Web Content Management

    7.8

    Salesforce CMS

    78%

    Squiz Digital Experience Platform

    Feature Set Not Supported
    N/A
    Salesforce CMS ranks higher in 5/5 features

    Content taxonomy

    7.6
    76%
    26 Ratings
    N/A
    0 Ratings

    SEO support

    7.3
    73%
    25 Ratings
    N/A
    0 Ratings

    Bulk management

    7.9
    79%
    29 Ratings
    N/A
    0 Ratings

    Availability / breadth of extensions

    8.2
    82%
    30 Ratings
    N/A
    0 Ratings

    Community / comment management

    7.9
    79%
    32 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Salesforce CMS is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.4

    Salesforce CMS

    84%
    41 Ratings
    7.0

    Squiz Digital Experience Platform

    70%
    1 Rating

    Likelihood to Renew

    Salesforce CMS

    N/A
    0 Ratings
    7.0

    Squiz Digital Experience Platform

    70%
    1 Rating

    Usability

    7.1

    Salesforce CMS

    71%
    8 Ratings

    Squiz Digital Experience Platform

    N/A
    0 Ratings

    Support Rating

    8.0

    Salesforce CMS

    80%
    7 Ratings

    Squiz Digital Experience Platform

    N/A
    0 Ratings

    Likelihood to Recommend

    Salesforce

    If you have a company that is sales driven and that has plenty of requirements as far as sales information, quotations, and invoicing. Your company has to have a lot of sales movement and sales requirements for a CRM solution to work and to work well. The company has to have a certain size of sales and clients since Salesforce is a costly solution that has to make sense as far as purchasing and expenses go. Also, it works great for any company that has a traditional (funnel) sales process, since it makes it easier to use this model to drive the options down the funnel and generate real sales and real money
    Read full review

    Squiz

    Working with a large amount of web content where there is a need to focus on related content.
    Read full review

    Pros

    Salesforce

    • Customer Relationship Management is made so much easier by using Salesforce. I love the ability to move between customer contacts easily and to chatter with my other teammates.
    • It’s so beneficial to have more industry data and to store it in Salesforce. From comparing my customers, I can make better recommendations as to what practices will be most beneficial and productive for them to use.
    • I love the integrations that I can use with Salesforce. It will document the communication I’ve had between customer contacts. It also documents tasks for me to complete regarding their implementations. I find it so easy to navigate to find good data.
    • In Salesforce I can also see the files and contractual agreements customers signed, and I love that it’s easy to find in their profiles. It’s helpful because sometimes my coworkers do not add the files to the google drive folders we use for storing customer facility data, so this is a great backup resource.
    Read full review

    Squiz

    • Speed and efficiency
    • Roles and content control
    • Related content
    Read full review

    Cons

    Salesforce

    • Platform is so robust it can be overwhelming when starting a report from scratch
    • Key words in the Search column have to be fairly specific
    • Lot's of training is Salesforce Trailhead that it can be a bit daunting to decide what to learn about that is applicable to our organization
    Read full review

    Squiz

    • User Interface was good but heavy, with Java powering the backbone I recall finding this somewhat troublesome at the time.
    Read full review

    Pricing Details

    Salesforce CMS

    Starting Price

    Editions & Modules

    Salesforce CMS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Squiz Digital Experience Platform

      Starting Price

      Editions & Modules

      Squiz Digital Experience Platform editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Salesforce

        No answers on this topic

        Squiz

        I don't work with Squiz any more so it's difficult to say, that said, the site is still running on the same CMS so obviously it's still considered a great platform
        Read full review

        Usability

        Salesforce

        It's super awkward if you aren't familiar with it. I have several years' experience in both my organization's salesforce as well as others and there are still things that trip me up. I think Salesforce can get to a point where it's TOO bloated with all this information, all these integrations, what-have-you, that it can be difficult to find what you need in a timely manner or it creates a hiccup in workflows that you then have to work around. On the other hand, once these issues are identified, there is the possibility to manipulate Salesforce into creating automated workarounds. So, at least it allows for that. I think it's an issue of having so many options for bolt-ons that you start to lose perspective and functionality. You tend to lose focus on usability for users.
        Read full review

        Squiz

        No answers on this topic

        Support Rating

        Salesforce

        I'm not sure - we have hired a person/team that are Salesforce Admin so when I have a question or need support I go in-house. But, I know Salesforce has incredible L+D and trainings available for free to help users develop in their skillsets.
        Read full review

        Squiz

        No answers on this topic

        Alternatives Considered

        Salesforce

        Salesforce CMS beats the competition due to UI, user friendliness, support, and ease of use as well as deployment. The entire system and process is simple to understand, has many different places for you to store key information, and is easily implemented at your company. You're getting a trusted brand with reliable customer service. I could not think of using any other program.
        Read full review

        Squiz

        Easier to work with
        Read full review

        Return on Investment

        Salesforce

        • Since we are already a Salesforce shop, ROI is amazing since the CMS is already built into the platform. It frees up costs and resources that were spent on other CMS solutions.
        • There will be some costs involved when converting content away from things like Sharepoint, but the end rewards of platform consolidation will outweigh those costs.
        • Since it is already integrated into your Salesforce platform, support costs will go down and therefore have a positive ROI impact in that area.
        Read full review

        Squiz

        • Having a single powerful CMS platform that would integrate a number of organisations that had recently merged - Squiz was a big part of bringing our web architecture together gracefully.
        • Increased employee efficiency
        Read full review

        Add comparison