Salesforce CMS vs. Squiz Digital Experience Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesforce CMS
Score 8.2 out of 10
N/A
Salesforce Marketing Cloud Personalization (formerly Salesforce CMS) is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. Users create content, define content access, and define channels so they can share content and limit access to appropriate contributors. For an experience built with Salesforce, users can choose from two of the company's “what-you-see-is-what-you-get” (WYSIWYG) tools: Experience Builder and Commerce Page Designer. If the user…N/A
Squiz Digital Experience Platform
Score 5.2 out of 10
N/A
Squiz DXP helps lean teams in service-led organizations take control of their online experience and brand. It is used to build, manage and connect digital experiences across websites, portals, apps. It unifies tech, data and content from any vendor, and makes it all work as one.N/A
Pricing
Salesforce CMSSquiz Digital Experience Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Salesforce CMSSquiz Digital Experience Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Salesforce CMSSquiz Digital Experience Platform
Top Pros
Top Cons
Features
Salesforce CMSSquiz Digital Experience Platform
Security
Comparison of Security features of Product A and Product B
Salesforce CMS
8.5
23 Ratings
6% above category average
Squiz Digital Experience Platform
-
Ratings
Role-based user permissions8.523 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Salesforce CMS
8.5
22 Ratings
10% above category average
Squiz Digital Experience Platform
-
Ratings
API8.522 Ratings00 Ratings
Internationalization / multi-language8.518 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Salesforce CMS
8.4
19 Ratings
10% above category average
Squiz Digital Experience Platform
-
Ratings
WYSIWYG editor8.516 Ratings00 Ratings
Code quality / cleanliness8.518 Ratings00 Ratings
Admin section8.516 Ratings00 Ratings
Page templates8.417 Ratings00 Ratings
Library of website themes8.013 Ratings00 Ratings
Mobile optimization / responsive design8.317 Ratings00 Ratings
Publishing workflow8.517 Ratings00 Ratings
Form generator8.515 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Salesforce CMS
8.5
19 Ratings
15% above category average
Squiz Digital Experience Platform
-
Ratings
Content taxonomy8.416 Ratings00 Ratings
SEO support8.015 Ratings00 Ratings
Bulk management8.417 Ratings00 Ratings
Availability / breadth of extensions8.617 Ratings00 Ratings
Community / comment management8.919 Ratings00 Ratings
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Salesforce CMSSquiz Digital Experience Platform
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User Ratings
Salesforce CMSSquiz Digital Experience Platform
Likelihood to Recommend
9.6
(23 ratings)
7.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(1 ratings)
Usability
7.1
(8 ratings)
-
(0 ratings)
Support Rating
8.0
(7 ratings)
-
(0 ratings)
User Testimonials
Salesforce CMSSquiz Digital Experience Platform
Likelihood to Recommend
Salesforce
Salesforce CMS is well suited for anything sales. If you need information on an account, want to touch your old accounts, need to get a better idea of ownership by vertical, or want to estimate revenue from your pipeline, it is very A-OK. We use Salesforce to open, close, and study prospects to later convert them into closed deals. There is a section for notes to detail about each and every account. You can add contacts in, complete with their title, email, cell phones, and other additional info, and since our program is sync'ed up with Outreach.io you can make an immediate call from the Salesforce page. It's a must if you are growing your company and want to stay organized within multiple departments.
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Squiz
Working with a large amount of web content where there is a need to focus on related content.
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Pros
Salesforce
  • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
  • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
  • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
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Squiz
  • Speed and efficiency
  • Roles and content control
  • Related content
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Cons
Salesforce
  • Platform is so robust it can be overwhelming when starting a report from scratch
  • Key words in the Search column have to be fairly specific
  • Lot's of training is Salesforce Trailhead that it can be a bit daunting to decide what to learn about that is applicable to our organization
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Squiz
  • User Interface was good but heavy, with Java powering the backbone I recall finding this somewhat troublesome at the time.
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Likelihood to Renew
Salesforce
No answers on this topic
Squiz
I don't work with Squiz any more so it's difficult to say, that said, the site is still running on the same CMS so obviously it's still considered a great platform
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Usability
Salesforce
It's super awkward if you aren't familiar with it. I have several years' experience in both my organization's salesforce as well as others and there are still things that trip me up. I think Salesforce can get to a point where it's TOO bloated with all this information, all these integrations, what-have-you, that it can be difficult to find what you need in a timely manner or it creates a hiccup in workflows that you then have to work around. On the other hand, once these issues are identified, there is the possibility to manipulate Salesforce into creating automated workarounds. So, at least it allows for that. I think it's an issue of having so many options for bolt-ons that you start to lose perspective and functionality. You tend to lose focus on usability for users.
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Squiz
No answers on this topic
Support Rating
Salesforce
I'm not sure - we have hired a person/team that are Salesforce Admin so when I have a question or need support I go in-house. But, I know Salesforce has incredible L+D and trainings available for free to help users develop in their skillsets.
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Squiz
No answers on this topic
Alternatives Considered
Salesforce
Salesforce has a wide variety of services and its user interface was easy to understand and use. Our teams [thought] Salesforce to be better. When we were comparing the features as per our Marketing and Branding teams needs and uses, Salesforce came out on the top.
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Squiz
Easier to work with
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Return on Investment
Salesforce
  • It helps us to keep track of any potential conflicts between sales organizations.
  • It allows us to have robust reporting for every sales team and the overall organization.
  • It gives us a solid platform for our day-to-day work rather than using multiple software.
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Squiz
  • Having a single powerful CMS platform that would integrate a number of organisations that had recently merged - Squiz was a big part of bringing our web architecture together gracefully.
  • Increased employee efficiency
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ScreenShots

Squiz Digital Experience Platform Screenshots

Screenshot of all the capabilities to drive digital experiences, available from one platform.Screenshot of reusable components with a “design once, reuse anywhere” approach that are used to build pages. Users can optimize for higher user engagement or conversion with built-in A/B testing.Screenshot of tailored content sent to different segments of the audience, used to maximize user engagement.Screenshot of a library of pre-built components to implement design systems and reuse content across sites.Screenshot of accessibility metrics used to understand how well a site conforms to WCAG standards and how the compliance of the site can be improved.Screenshot of the Search Dashboard, used to set up and manage search, results and reporting. Users can curate and tune search results to serve users relevant content and drive specific actions on sites.