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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Skype (discontinued)

    Score7.2 out of 10
    N/ASkype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025.

    $2.99

    per month

    Slack

    Score9 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Pricing
    Skype (discontinued)Slack
    Editions & Modules
    United States Subscription
    $2.99
    per month
    North America Subscription
    $6.99
    per month
    India Subscription
    $7.99
    per month
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Skype (discontinued)Slack
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
    More Pricing Information
    Community Pulse
    Skype (discontinued)Slack
    Considered Both Products
    Discontinued Products
    Chose Skype (discontinued)
    Compared to Slack, Skype for Business and MS Teams - I would choose any of them over Skype.
    Main strength of the other solutions is that they are usually made to be connected to your work e-mail.
    Incentivized
    Chose Skype (discontinued)
    Skype stacks up much better when it comes to presentations and video calls. I have used Skype for business with my position and I have many more features that anything Slack has. Slack is very basic when it comes to presenting and screen sharing. Skype has presentation tools as …
    Incentivized
    Chose Skype (discontinued)
    The company I work at uses both Slack and Skype and I have to say that Skype doesn't stack up against the competition. The only thing that Skype offers that Slack doesn't is the ability to make calls. Calls are pretty good quality, both audio and video. However, aside from …
    Incentivized
    Chose Skype (discontinued)
    1.Slack
    2.BlueJeans
    3.Skype
    Incentivized
    Chose Skype (discontinued)
    Slack, WebEx, and Google Hangouts. Skype is not as fancy as Slack or WebEx, and not as international or widespread as Google Hangouts, however. As I've stated, it really shines in our closed environment and isolated domain. The truth is we have been using a Windows-only domain …
    Incentivized
    Chose Skype (discontinued)
    Skype has better video support and I like the chat function better than Slack. It doesn't have the wide appeal of Slack with groups but is still an excellent service.
    Incentivized
    Chose Skype (discontinued)
    Skype was much more intuitive than Viber or Slack under all the different aspects - it worked better, it had a faster system, the quality of the calls has always been much better overall. After a couple of trials we all decided to stick to Skype and I would recommend this …
    Incentivized
    Chose Skype (discontinued)
    Skype offers better video chatting and more options than both Slack and FB messenger.
    Incentivized
    Chose Skype (discontinued)
    As a whole business, we did not go with Skype. But for selected use cases we did. These scenarios were based upon what technology the other parties had access to. They were comfortable using Skype so we adapted to using it. We have used it to connect classes on site and off …
    Incentivized
    Chose Skype (discontinued)
    As a business messaging solution, Skype for Business has been replaced by Microsoft Teams which has been a significant upgrade. But the normal Skype hasn't really changed or developed much over the years leading to a steady decline in its customer base as well. A few years back …
    Incentivized
    Chose Skype (discontinued)
    Skype was used literally only cause it was included in the Microsoft Suite and we did not need to pay for another service. However, after using it for some time and constantly running into audio/video issues (especially during client presentations when sharing powerpoint, …
    Incentivized
    Chose Skype (discontinued)
    I've also used Zoom and Apple FaceTime to audio and video calls when traveling or when working from home on the road. I actually like them all a lot, but I find Skype to be the most useful for when I'm out of the country and I need to make an audio call to someone in another …
    Incentivized
    Chose Skype (discontinued)
    Skype stands out as a more cost-effective solution, but the features are very similar and Skype may fall a bit behind compared to the big competitors it faces due to its occasional technical issues. We selected Skype because our organization is smaller and it is a …
    Incentivized
    Chose Skype (discontinued)
    Compared to Discord, in my opinion, Skype has a simpler and more user-friendly interface. Skype works great on mobile devices and has the same functionality as the PC version.
    Incentivized
    Chose Skype (discontinued)
    Skype used to be the go-to for everyone we worked with about 5 years ago but Google Meet and Zoom have quickly overcame the service. I'm not sure why though as the services are fairly interchangeable.

    On our Windows computers Skype runs better than Zoom and Google Meet but on …
    Incentivized
    Chose Skype (discontinued)
    Skype is just a robust system that almost everyone I've ever interacted with within a business setting has some experience with. So, for us, it was a decision based on convenience and reliability. Skype is [an] application that has been around for a long time and has many …
    Incentivized
    Chose Skype (discontinued)
    Since it has been longer out there it does not make mistakes that “newbie” tools can make. It is stable and trusted so both my team and my clients enjoy using it. It is simple and quick to hop on a call or have a short chat with Skype, and manage contacts.
    Incentivized
    Chose Skype (discontinued)
    • Although you can't do a lot of users in one video chat, Skype still has the best video quality for virtual meetings.
    • Skype is the cheapest among the alternatives. It is absolutely free after all.
    • Skype has been the longest-running platform for online communication. It is still …
    Incentivized
    Chose Skype (discontinued)
    Skype seems to stand up well to Google Hangouts with the added bonus of you not having to have a Google account if you want to use it. It seemed like when I was talking with people about the best way to video conference them almost all of them knew what Skype was and felt …
    Incentivized
    Chose Skype (discontinued)
    We stick with Zoom as a company wherever we can, especially for client communications. We sometimes use Hangouts if it's convenient for a short conversation. We stay away from WebEx and Skype as much as we can (but keep Skype available since it's sometimes requested by …
    Incentivized
    Salesforce
    Chose Slack
    I believe Slack is the most verstatile messenger, compared to software such as Skype, Facebook Messenger, Skype and Telegram.
    All those are not great for big companies and are missing many tools such as document archiving and apps integrations.
    Discord could maybe a nice …
    Incentivized
    Chose Slack
    I think Slack is superior to Skype in every way and is made for teams. While DingTalk is similar, in my experience, Slack is much less buggy and is designed in a much more efficient way.
    Incentivized
    Chose Slack
    Slack is better than Skype and Discord, because slack you can keep all you messages organized and find them way easier than you can on Skype and Discord. Slack also have better options to help meet your team organization and communication better. Its also more fun and cute, by …
    Incentivized
    Chose Slack
    While Skype, WhatsApp, and Microsoft Teams messaging platforms offer their unique advantages, Slack stands out to me for its advanced features and intuitive interface. Slack excels in team collaboration, providing robust file sharing, customizable channels, and extensive …
    Incentivized
    Chose Slack
    We have observed that Skype doesnt fit for our business needs as it has various limitations across adding people to the calls.
    creating the war channels is a very heptic task and long running
    Skype doesn't work on the mobile very well
    Incentivized
    Chose Slack
    Having used these 3 software, I believe Slack covers a much wider use case scenario, the user onboarding experience is seamless, the platform is very user friendly and intuitive, very well organized as compared to the other competing software that's out there in the market. …
    Incentivized
    Chose Slack
    Slack has message history unlike Skype. Also Slack has the ability to share large files, have automations, remainders, schedule messages, integration with multiple tools etc. Whereas Skype does not have all these features. Teams takes up a lot of system resources. Whereas Slack …
    Incentivized
    Chose Slack
    I selected Slack because it is the combination of the two that are mentioned above. In ClickUp you can manage the projects and tasks, in Skype you can communicate. Whereas Slack single-handedly handles both of these features, It manages your projects / tasks and allows you to …
    Incentivized
    Chose Slack
    For a big tech company, Slack is more suitable. In my personal opinion, I would prefer Skype for business because it is so clean and focused. You basically talk about work related stuff with colleagues without being distracted from other topics or other fancy features. Slack …
    Incentivized
    Chose Slack
    My previous company works with Microsoft solutions so they used Skype and Teams but current company mostly using alternative solutions and I guess price of the solution is very decisive because of that the current company has less worker. In my opinion, Slack is better than Skyp…
    Incentivized
    Chose Slack
    In my opinion, the closest to Slack in terms of UI is Discord. But Slack is much more professional with more functionalities that doesn't require very technical knowledge (good for our older staff who began their digital journey within the last decade). In terms of workflow …
    Incentivized
    Chose Slack
    More user friendly and easier to collaborate
    Incentivized
    Chose Slack
    Teams is not available officially for Linux.
    Incentivized
    Chose Slack
    Slack's UX is more 'fun'. It uses bright colors and fun verbiage to encourage communication with team-mates in new ways.
    Incentivized
    Chose Slack
    I have used Skype, which is far worse than Slack, in terms of speed and lag. Slack is very quick with nice notification and huddle sounds. You can find all the old messages, in contrary to Skype.
    Incentivized
    Chose Slack
    Better for chat, but not as good for group video calls
    Incentivized
    Chose Slack
    Slack’s cross-platform accessibility—whether on desktop, mobile, or via API—makes it highly adaptable for various teams, ensuring it's a comprehensive solution for modern collaboration needs. All these factors contribute to its top-tier usability, making it a favorite for …
    Incentivized
    Chose Slack
    Slack is a much better product, in my opinion! It’s much easier to use than other products, even though it may be similar enough. I would rather use it than any other product like Slack. Our team loves it and it integrates well with other apps like Asana or gmail.
    Incentivized
    Chose Slack
    Slack is more modern, customisable and user friendly. I definitely prefer slack over other business chat systems.
    Incentivized
    Chose Slack
    Slack has a quick way of getting in touch with colleagues and customers (if they use it). Other tools sometimes don't have the feature of keeping the history on my chats. I like the way of creating channel and groups of peopel for discussine. Other tools cannot have such a …
    Incentivized
    Chose Slack
    Slack is an integral solution for team communication, with an easy to use interface, intuitive access to its different modules, and lighter than its closest competitors. Even though more resource consuming than Google Chat, all the additional features justify the cost-benefit.
    Th…
    Incentivized
    Chose Slack
    User friendly
    Easy integration
    Large number of users
    Incentivized
    Chose Slack
    Slack contains features of thread, hashtag, multiple messages we can pin , send reactions to comments and many more which makes it different from others
    Incentivized
    Chose Slack
    Because with monday you can only handle your tasks and manage them while with Slack on top of that you can have a one-on-one conversation with your coworkers, you can schedule different uses and you can include apps so you have everything in one app. I'm happy using Slack for …
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    85 Answers
    97%
    Would buy again
    504 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    80 Answers
    99%
    Delivers good value for the price
    427 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    84 Answers
    98%
    Happy with the feature set
    511 Answers
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    53 Answers
    98%
    Lived up to sales and marketing promises
    295 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    70 Answers
    99%
    Implementation went as expected
    330 Answers
    Features
    Skype (discontinued)Slack
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Skype (discontinued) and Slack
    Feature
    Skype (discontinued)
    6.1
    138 Ratings
    26% below category average
    Slack
    -
    Ratings
    High quality audio6.4135 Ratings00 Ratings
    High quality video7.2133 Ratings00 Ratings
    Low bandwidth requirements5.4130 Ratings00 Ratings
    Mobile support5.4118 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Skype (discontinued) and Slack
    Feature
    Skype (discontinued)
    6.2
    119 Ratings
    25% below category average
    Slack
    -
    Ratings
    Desktop sharing5.4118 Ratings00 Ratings
    Whiteboards6.960 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Skype (discontinued) and Slack
    Feature
    Skype (discontinued)
    6.0
    118 Ratings
    31% below category average
    Slack
    -
    Ratings
    Calendar integration6.185 Ratings00 Ratings
    Meeting initiation6.3106 Ratings00 Ratings
    Integrates with social media4.365 Ratings00 Ratings
    Record meetings / events7.077 Ratings00 Ratings
    Slideshows6.268 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Skype (discontinued) and Slack
    Feature
    Skype (discontinued)
    5.3
    111 Ratings
    42% below category average
    Slack
    -
    Ratings
    Live chat5.4110 Ratings00 Ratings
    Audience polling5.264 Ratings00 Ratings
    Q&A5.262 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Skype (discontinued) and Slack
    Feature
    Skype (discontinued)
    7.4
    101 Ratings
    9% below category average
    Slack
    -
    Ratings
    User authentication8.988 Ratings00 Ratings
    Participant roles & permissions7.083 Ratings00 Ratings
    Confidential attendee list6.260 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Skype (discontinued) and Slack
    Feature
    Skype (discontinued)
    6.5
    4 Ratings
    12% below category average
    Slack
    -
    Ratings
    Video conferencing5.54 Ratings00 Ratings
    Audio conferencing6.44 Ratings00 Ratings
    Video screen sharing6.14 Ratings00 Ratings
    Instant messaging7.94 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Skype (discontinued) and Slack
    Feature
    Skype (discontinued)
    -
    Ratings
    Slack
    7.8
    631 Ratings
    1% above category average
    Task Management00 Ratings7.6432 Ratings
    Gantt Charts00 Ratings6.961 Ratings
    Scheduling00 Ratings7.8366 Ratings
    Workflow Automation00 Ratings7.9398 Ratings
    Mobile Access00 Ratings9.4604 Ratings
    Search00 Ratings8.1611 Ratings
    Visual planning tools00 Ratings7.2276 Ratings
    Communication
    Comparison of Communication features of Skype (discontinued) and Slack
    Feature
    Skype (discontinued)
    -
    Ratings
    Slack
    8.7
    639 Ratings
    9% above category average
    Chat00 Ratings9.6638 Ratings
    Notifications00 Ratings8.7635 Ratings
    Discussions00 Ratings9.2623 Ratings
    Surveys00 Ratings8.1415 Ratings
    Internal knowledgebase00 Ratings7.9413 Ratings
    Integrates with GoToMeeting00 Ratings8.9110 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.7182 Ratings
    Integrates with Outlook00 Ratings8.9120 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Skype (discontinued) and Slack
    Feature
    Skype (discontinued)
    -
    Ratings
    Slack
    8.4
    606 Ratings
    5% above category average
    Versioning00 Ratings8.2329 Ratings
    Video files00 Ratings8.2543 Ratings
    Audio files00 Ratings8.4529 Ratings
    Document collaboration00 Ratings8.0431 Ratings
    Access control00 Ratings8.3412 Ratings
    Advanced security features00 Ratings8.3363 Ratings
    Integrates with Google Drive00 Ratings9.0211 Ratings
    Device sync00 Ratings9.0457 Ratings
    Best Alternatives
    Skype (discontinued)Slack
    Small Businesses
    ClickMeeting
    Score9.6 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.9 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Skype (discontinued)Slack
    Likelihood to Recommend
    9.4
    (140 ratings)
    9.1
    (642 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    10.0
    (25 ratings)
    Usability
    6.0
    (4 ratings)
    9.0
    (258 ratings)
    Availability
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    Performance
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    Support Rating
    10.0
    (42 ratings)
    10.0
    (68 ratings)
    Implementation Rating
    10.0
    (3 ratings)
    9.0
    (5 ratings)
    Configurability
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    9.8
    (2 ratings)
    Product Scalability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Professional Services
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Skype (discontinued)Slack
    Likelihood to Recommend
    Discontinued Products
    Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.
    Incentivized
    Read full review
    Salesforce
    Huddle is a very good way to connect with people quickly over a messaging app, however chat done during huddle in the huddle chat window often is difficult to find in the chats, it should be highlighted or made more visible
    Read full review
    Pros
    Discontinued Products
    • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
    • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
    • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
    Incentivized
    Read full review
    Salesforce
    • Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).
    • Ability to add folder to Slack channel helps keep important information, documents easily accessible. e.g., we use this to keep a "ramp up" folder that can be used by any new joiner.
    • Global search is effective when I forget which group a particular message was in.
    Read full review
    Cons
    Discontinued Products
    • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
    • It is hard to figure out how to use emojis and upload images in the chat.
    • The background images do not fool anybody....it is clearly not your real background.
    Incentivized
    Read full review
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
    Read full review
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
    Incentivized
    Read full review
    Salesforce
    Slack has good usability. Devs that are not familiar with the platform are able to jump into conversations and start sharing code and links within just minutes. Non developers are also able to understand the layout such as the Project Managers that are keeping the projects on track. We have not seen any tickets where employees are having trouble understanding Slack.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
    Incentivized
    Read full review
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
    Incentivized
    Read full review
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible
    Incentivized
    Read full review
    Salesforce
    I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
    One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
    Incentivized
    Read full review
    Professional Services
    Discontinued Products
    The service provided is up to date, as discussed before buying.
    Read full review
    Salesforce
    No answers on this topic
    Return on Investment
    Discontinued Products
    • Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
    • Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
    • For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
    Incentivized
    Read full review
    Salesforce
    • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
    • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
    Incentivized
    Read full review
    ScreenShots