Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Skype
Score 7.2 out of 10
N/A
Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.N/A
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$0
per month per user
Pricing
SkypeSlack
Editions & Modules
No answers on this topic
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
SkypeSlack
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
SkypeSlack
Considered Both Products
Skype
Chose Skype
Skype offers better video chatting and more options than both Slack and FB messenger.
Chose Skype
Skype was much more intuitive than Viber or Slack under all the different aspects - it worked better, it had a faster system, the quality of the calls has always been much better overall. After a couple of trials we all decided to stick to Skype and I would recommend this …
Chose Skype
Skype has better video support and I like the chat function better than Slack. It doesn't have the wide appeal of Slack with groups but is still an excellent service.
Chose Skype
Slack, WebEx, and Google Hangouts. Skype is not as fancy as Slack or WebEx, and not as international or widespread as Google Hangouts, however. As I've stated, it really shines in our closed environment and isolated domain. The truth is we have been using a Windows-only domain …
Chose Skype
The company I work at uses both Slack and Skype and I have to say that Skype doesn't stack up against the competition. The only thing that Skype offers that Slack doesn't is the ability to make calls. Calls are pretty good quality, both audio and video. However, aside from …
Chose Skype
Skype stacks up much better when it comes to presentations and video calls. I have used Skype for business with my position and I have many more features that anything Slack has. Slack is very basic when it comes to presenting and screen sharing. Skype has presentation tools as …
Chose Skype
Compared to Slack, Skype for Business and MS Teams - I would choose any of them over Skype.
Main strength of the other solutions is that they are usually made to be connected to your work e-mail.
Chose Skype
As a whole business, we did not go with Skype. But for selected use cases we did. These scenarios were based upon what technology the other parties had access to. They were comfortable using Skype so we adapted to using it. We have used it to connect classes on site and off …
Chose Skype
As a business messaging solution, Skype for Business has been replaced by Microsoft Teams which has been a significant upgrade. But the normal Skype hasn't really changed or developed much over the years leading to a steady decline in its customer base as well. A few years back …
Chose Skype
Skype was used literally only cause it was included in the Microsoft Suite and we did not need to pay for another service. However, after using it for some time and constantly running into audio/video issues (especially during client presentations when sharing powerpoint, …
Chose Skype
I've also used Zoom and Apple FaceTime to audio and video calls when traveling or when working from home on the road. I actually like them all a lot, but I find Skype to be the most useful for when I'm out of the country and I need to make an audio call to someone in another …
Chose Skype
Skype stands out as a more cost-effective solution, but the features are very similar and Skype may fall a bit behind compared to the big competitors it faces due to its occasional technical issues. We selected Skype because our organization is smaller and it is a …
Chose Skype
Compared to Discord, in my opinion, Skype has a simpler and more user-friendly interface. Skype works great on mobile devices and has the same functionality as the PC version.
Chose Skype
Skype used to be the go-to for everyone we worked with about 5 years ago but Google Meet and Zoom have quickly overcame the service. I'm not sure why though as the services are fairly interchangeable.

On our Windows computers Skype runs better than Zoom and Google Meet but on …
Chose Skype
Skype is just a robust system that almost everyone I've ever interacted with within a business setting has some experience with. So, for us, it was a decision based on convenience and reliability. Skype is [an] application that has been around for a long time and has many …
Chose Skype
Since it has been longer out there it does not make mistakes that “newbie” tools can make. It is stable and trusted so both my team and my clients enjoy using it. It is simple and quick to hop on a call or have a short chat with Skype, and manage contacts.
Chose Skype
  • Although you can't do a lot of users in one video chat, Skype still has the best video quality for virtual meetings.
  • Skype is the cheapest among the alternatives. It is absolutely free after all.
  • Skype has been the longest-running platform for online communication. It is still …
Chose Skype
Skype seems to stand up well to Google Hangouts with the added bonus of you not having to have a Google account if you want to use it. It seemed like when I was talking with people about the best way to video conference them almost all of them knew what Skype was and felt …
Chose Skype
We stick with Zoom as a company wherever we can, especially for client communications. We sometimes use Hangouts if it's convenient for a short conversation. We stay away from WebEx and Skype as much as we can (but keep Skype available since it's sometimes requested by …
Slack
Chose Slack
Besides Slack, I have tried using Skype and WhatsApp Business for chat platforms, but they aren't as intuitive or natural feeling to use, and they don't feel like they belong in the business setting. Skype feels old school, and though the video feature is always readily …
Chose Slack
All work but Slack works the best for our needs. Our users are familiar with Microsoft Teams, Google Chat and Skype but for integration with what we do our users have told us that they are more comfortable using Slack. I have not had to add or remove accounts for the other …
Chose Slack
i didn't choose Slack - Slack chose me. i am familiar with Skype but i don't know all its functionalities so i cannot say if Slack is better or not. i feel like Skype lags a lot and takes up too much space when replying to another message. Rocket.Chat is great. it could have …
Chose Slack
Microsoft Teams, Google Chat and Skype for Business were no match for Slack's features, ease of use and integrations. The other products feel like an afterthought or bundle as part of a more extensive offering, so they can't compete with Slack. Slack is easy to use for novice …
Chose Slack
Teams and Skype have very limited features as compared to Slack. I would prefer Slack any day over them as it is well suited for both internal as well as external communication.
Chose Slack
My previous company works with Microsoft solutions so they used Skype and Teams but current company mostly using alternative solutions and I guess price of the solution is very decisive because of that the current company has less worker. In my opinion, Slack is better than Skyp…
Chose Slack
For a big tech company, Slack is more suitable. In my personal opinion, I would prefer Skype for business because it is so clean and focused. You basically talk about work related stuff with colleagues without being distracted from other topics or other fancy features. Slack …
Chose Slack
I selected Slack because it is the combination of the two that are mentioned above. In ClickUp you can manage the projects and tasks, in Skype you can communicate. Whereas Slack single-handedly handles both of these features, It manages your projects / tasks and allows you to …
Chose Slack
Slack has message history unlike Skype. Also Slack has the ability to share large files, have automations, remainders, schedule messages, integration with multiple tools etc. Whereas Skype does not have all these features. Teams takes up a lot of system resources. Whereas Slack …
Chose Slack
Having used these 3 software, I believe Slack covers a much wider use case scenario, the user onboarding experience is seamless, the platform is very user friendly and intuitive, very well organized as compared to the other competing software that's out there in the market. …
Chose Slack
We have observed that Skype doesnt fit for our business needs as it has various limitations across adding people to the calls.
creating the war channels is a very heptic task and long running
Skype doesn't work on the mobile very well
Chose Slack
While Skype, WhatsApp, and Microsoft Teams messaging platforms offer their unique advantages, Slack stands out to me for its advanced features and intuitive interface. Slack excels in team collaboration, providing robust file sharing, customizable channels, and extensive …
Chose Slack
Slack is better than Skype and Discord, because slack you can keep all you messages organized and find them way easier than you can on Skype and Discord. Slack also have better options to help meet your team organization and communication better. Its also more fun and cute, by …
Chose Slack
I think Slack is superior to Skype in every way and is made for teams. While DingTalk is similar, in my experience, Slack is much less buggy and is designed in a much more efficient way.
Chose Slack
I believe Slack is the most verstatile messenger, compared to software such as Skype, Facebook Messenger, Skype and Telegram.
All those are not great for big companies and are missing many tools such as document archiving and apps integrations.
Discord could maybe a nice …
Chose Slack
Slack is more modern, customisable and user friendly. I definitely prefer slack over other business chat systems.
Chose Slack
Slack has a quick way of getting in touch with colleagues and customers (if they use it). Other tools sometimes don't have the feature of keeping the history on my chats. I like the way of creating channel and groups of peopel for discussine. Other tools cannot have such a …
Chose Slack
Slack is an integral solution for team communication, with an easy to use interface, intuitive access to its different modules, and lighter than its closest competitors. Even though more resource consuming than Google Chat, all the additional features justify the cost-benefit.
Th…
Chose Slack
User friendly
Easy integration
Large number of users
Chose Slack
Slack contains features of thread, hashtag, multiple messages we can pin , send reactions to comments and many more which makes it different from others
Chose Slack
Because with monday you can only handle your tasks and manage them while with Slack on top of that you can have a one-on-one conversation with your coworkers, you can schedule different uses and you can include apps so you have everything in one app. I'm happy using Slack for …
Chose Slack
Slack is better in every way. Slack supports multiple workspaces in a single application. It allows to configure notification of each channels so that you receive messages that you need. Meetings with huddle is pretty awesome where we can have separate space for chat for that …
Chose Slack
Slack's unique stand-out features and engaging options make us lean toward the tool, leaving all other tools in the same field. Slack is good at bringing features that are absolutely necessary to the majority of users. Slack lacks some features like scheduled meet for teams, …
Chose Slack
In slack, we have the option to create and discuss in various channels very easily.
UI looks clean from the user's perspective.
UX is also good considering the feature it possesses.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
SkypeSlack
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Skype
7.7
137 Ratings
5% below category average
Slack
-
Ratings
High quality audio8.4134 Ratings00 Ratings
High quality video8.0132 Ratings00 Ratings
Low bandwidth requirements6.9129 Ratings00 Ratings
Mobile support7.5117 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Skype
6.8
118 Ratings
15% below category average
Slack
-
Ratings
Desktop sharing7.5117 Ratings00 Ratings
Whiteboards6.059 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Skype
6.9
117 Ratings
18% below category average
Slack
-
Ratings
Calendar integration6.784 Ratings00 Ratings
Meeting initiation7.5105 Ratings00 Ratings
Integrates with social media6.364 Ratings00 Ratings
Record meetings / events6.976 Ratings00 Ratings
Slideshows7.067 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Skype
7.7
110 Ratings
9% below category average
Slack
-
Ratings
Live chat8.4109 Ratings00 Ratings
Audience polling7.663 Ratings00 Ratings
Q&A7.261 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Skype
7.7
100 Ratings
8% below category average
Slack
-
Ratings
User authentication7.787 Ratings00 Ratings
Participant roles & permissions7.382 Ratings00 Ratings
Confidential attendee list7.959 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Skype
7.9
3 Ratings
12% below category average
Slack
-
Ratings
Video conferencing8.73 Ratings00 Ratings
Audio conferencing9.03 Ratings00 Ratings
Video screen sharing6.73 Ratings00 Ratings
Instant messaging7.33 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Skype
-
Ratings
Slack
7.9
418 Ratings
0% above category average
Task Management00 Ratings7.8264 Ratings
Gantt Charts00 Ratings7.061 Ratings
Scheduling00 Ratings7.8217 Ratings
Workflow Automation00 Ratings8.0236 Ratings
Mobile Access00 Ratings9.3405 Ratings
Search00 Ratings8.2403 Ratings
Visual planning tools00 Ratings7.5155 Ratings
Communication
Comparison of Communication features of Product A and Product B
Skype
-
Ratings
Slack
8.7
428 Ratings
8% above category average
Chat00 Ratings9.7428 Ratings
Notifications00 Ratings9.0424 Ratings
Discussions00 Ratings9.2415 Ratings
Surveys00 Ratings8.1260 Ratings
Internal knowledgebase00 Ratings7.7257 Ratings
Integrates with GoToMeeting00 Ratings8.6111 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.5184 Ratings
Integrates with Outlook00 Ratings8.5122 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Skype
-
Ratings
Slack
8.5
402 Ratings
5% above category average
Versioning00 Ratings8.0193 Ratings
Video files00 Ratings8.6358 Ratings
Audio files00 Ratings8.5351 Ratings
Document collaboration00 Ratings8.1277 Ratings
Access control00 Ratings8.2260 Ratings
Advanced security features00 Ratings8.3222 Ratings
Integrates with Google Drive00 Ratings8.8213 Ratings
Device sync00 Ratings9.1288 Ratings
Best Alternatives
SkypeSlack
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Avaza
Avaza
Score 9.6 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SkypeSlack
Likelihood to Recommend
6.4
(139 ratings)
9.3
(428 ratings)
Likelihood to Renew
10.0
(5 ratings)
9.4
(20 ratings)
Usability
10.0
(3 ratings)
9.5
(40 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(42 ratings)
1.0
(65 ratings)
Implementation Rating
10.0
(3 ratings)
10.0
(2 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
SkypeSlack
Likelihood to Recommend
Microsoft
Skype is an excellent choice for phone calls, both local and international, and is also one of the most affordable solutions for business office line. It is simple to use and get started with and provides a call experience on mobile that is similar to a regular phone call. It is not the ideal tool for team chat. For text-based team communication, a separate dedicated tool is still ideal
Read full review
Salesforce
I would definitely recommend Slack to everyone who needs a messaging platform for work. The thing that I most appreciate on Slack is the possibility of talking to my coworkers without using my personal number or personal apps. This way, I can separate what is work and what is not. Slack even has the option to mute notifications after work hours. I'm able to keep track of every project and discuss them in an easy and fast way. Another great thing is that you can keep and check the history of channels and groups, this way the discussions are never lost when someone joins the project in the middle of it or someone leaves, the history is always there. The only thing that bothers me in the platform is the system of threads, where you can easily lose the messages cause they look kind of hidden. If you have multiple subjects with someone and the person only responds in threads, it's very common to lose their messages.
Read full review
Pros
Microsoft
  • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
  • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
  • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
Read full review
Salesforce
  • Organize threads of project content - WAY easier than having multiple emails
  • Provide the ability for others to observe communication on projects or topics that they aren't directly involved in
  • Create a space to share universal business announcements
  • Create spaces for topics that are fun
Read full review
Cons
Microsoft
  • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
  • It is hard to figure out how to use emojis and upload images in the chat.
  • The background images do not fool anybody....it is clearly not your real background.
Read full review
Salesforce
  • While threads exist to keep conversations organized, managing and finding threads within channels can be cumbersome. Enhancements in thread management and search capabilities could be beneficial.
  • Slack has a limit on the size of files that can be directly uploaded. Increasing this limit or providing smoother integration with external file-sharing services could be beneficial.
  • Managing guest access can be cumbersome, and simplifying the process for inviting and controlling guest users would be beneficial.
  • Slack primarily operates within individual workspaces, making it challenging to collaborate across different workspaces. Enhancing features for inter-workspace communication could improve collaboration for organizations with multiple Slack instances.
Read full review
Likelihood to Renew
Microsoft
I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
Read full review
Salesforce
As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
Read full review
Usability
Microsoft
Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
Read full review
Salesforce
As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
Read full review
Support Rating
Microsoft
I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
Read full review
Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Read full review
Implementation Rating
Microsoft
It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
Read full review
Salesforce
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
Read full review
Alternatives Considered
Microsoft
Microsoft Teams provides basically the same services. Local number calling is not available (that I know of) but that only matters if you have any need to use it. Teams is a little more stable, especially with a lot of people on a call. Skype is easier to set up and to operate. Skype also has a larger install base.
Read full review
Salesforce
Microsoft Teams got very confusing for me with all of the tabs and different things to learn how to use it. I felt that Slack has a much cleaner look and makes it easy for anyone to learn how to use. I also like how it integrates seamlessly into our Google/mac workspace!
Read full review
Professional Services
Microsoft
The service provided is up to date, as discussed before buying.
Read full review
Salesforce
No answers on this topic
Return on Investment
Microsoft
  • Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
  • Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
  • For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
Read full review
Salesforce
  • Allowing our team to communicate, especially in a remote-first environment is invaluable
  • Sharing sensitive information securely is a great feature so we don't have to rely on other software
  • Direct communication with our clients through Slack Connect helps us reach a larger audience and therefore increases our opportunity for revenue
Read full review
ScreenShots