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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zephyr Enterprise

    Score8 out of 10
    N/AZephyr Enterprise provides optimization, quality, speed, and processing of testing activities in a single tool. Other features include creating test cases, defining user requirements and generating reports.N/A

    Tricentis qTest

    Score8.7 out of 10
    N/ATricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.

    $1,200

    per year per user

    Pricing
    Zephyr EnterpriseTricentis qTest
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Zephyr EnterpriseTricentis qTest
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsContact vendor for pricing information.—
    More Pricing Information
    Community Pulse
    Zephyr EnterpriseTricentis qTest
    Considered Both Products
    SmartBear
    No answer on this topic
    Tricentis
    Chose Tricentis qTest
    Didn’t have the same ease of use for us and didn’t integrate as well into our test process.
    Incentivized
    Chose Tricentis qTest
    We felt like for the feature set and due to the fact it was mid-range on the cost, it was a good choice. It also has some other plugins which we plan to utilize at some point like Tosca.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    78%
    Would buy again
    31 Answers
    Delivers good value for the price
    No answers on this topic
    84%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    37 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    78%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    27 Answers
    Features
    Zephyr EnterpriseTricentis qTest
    Test Management
    Comparison of Test Management features of Zephyr Enterprise and Tricentis qTest
    Feature
    Zephyr Enterprise
    9.3
    1 Ratings
    14% above category average
    Tricentis qTest
    8.3
    38 Ratings
    3% above category average
    Centralized test management9.01 Ratings8.037 Ratings
    Map tests to user stories9.01 Ratings7.68 Ratings
    Test execution reporting9.01 Ratings9.237 Ratings
    Defect management10.01 Ratings7.932 Ratings
    Manage test hosts and schedules00 Ratings8.832 Ratings
    User Ratings
    Zephyr EnterpriseTricentis qTest
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.9
    (40 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.7
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Zephyr EnterpriseTricentis qTest
    Likelihood to Recommend
    SmartBear
    1. Well suited for companies having several applications which need rigorous continuous testing cycles due to periodic upgrades to products/features.
    2. Ideally suited for use cases where there is a need to run sanity and regression suites very frequently.
    3. It is very helpful to have a traceability matrix across Stories/tasks and easy to link all the test cases to be covered to stories.
    4. Variety of reports for Quality Dashboard.
    Incentivized
    Read full review
    Tricentis
    Tricentis qTest integrates seamlessly with Jira, making it ideal for teams that manage user stories and defects in Jira while keeping test cases and execution in qTest. When paired with automation tools like tosca, Selenium, or WebdriverIO, qTest is excellent for aggregating both manual and automated test results in one place.
    Incentivized
    Read full review
    Pros
    SmartBear
    • Creation of Folders, Sub Folder and Releases for various Teams/Projects
    • Ability to create cycles and adding cases to these
    • Ability to copy/clone entire test cycles for regression/sanity needs
    • Linking of defects to Test Cases
    Incentivized
    Read full review
    Tricentis
    • Tricentis qTest manages test cases very well and keeps step by step by details of each and every scenarios
    • Tricentis qTest provides all the details related to functionality in a single place which saves time and efforts of QA
    • QA doesnt require much knowledge for test case execution as every details are there in Tricentis qTest test cases which saves the time of knowledge transfer
    Incentivized
    Read full review
    Cons
    SmartBear
    • Better Test case Upload Utility
    • Ability to quickly map test cases from excel to JIRA fields
    Incentivized
    Read full review
    Tricentis
    • We can add some more integration features with JIRA so the users can directly mark the test as executed from JIRA itself when functional testing is done.
    • Tricentis qTest can provide some features like sending reminders for retesting if there are failed test cases marked while testing to keep Tricentis qTest up to date.
    Incentivized
    Read full review
    Likelihood to Renew
    SmartBear
    No answers on this topic
    Tricentis
    This has been a core QA management tool for our organization and integrates well with our other SDLC platforms (Azure DevOps/Jira/Katalon).
    Incentivized
    Read full review
    Usability
    SmartBear
    No answers on this topic
    Tricentis
    It successfully balances deep enterprise functionality with a clean and modern interface. One of its strongest points is the intuitive, folder based navigation, which makes organizing test case and cycles feel natural. Learning curve is relatively shallow for the new team members to become productive without extensive onboarding. Also the deep integration with JIRA is a significant boost to its usability.
    Incentivized
    Read full review
    Support Rating
    SmartBear
    No answers on this topic
    Tricentis
    The actual answer is 0. I have never experienced worse support, whether personal or professional
    Incentivized
    Read full review
    Implementation Rating
    SmartBear
    No answers on this topic
    Tricentis
    Again, supporting documentation could have been a lot better
    Incentivized
    Read full review
    Alternatives Considered
    SmartBear
    Incentivized
    Read full review
    Tricentis
    All of them offer formidable solutions in the test management realm, but each one caters to different niche and need. qTest distinguishes itself with its deep integration capabilities, especially with Agile and DevOps tools, enabling streamlined CI/CD process. Its modern, user-centric interface contrasts with ALM's more dated appearance and complex setup. While TestRail provides a clean user experience and caters to a broad spectrum of business, qTest's scalability, from SMBs to large enterprises, stands out. PractiTest's cloud-based solution is geared towards mid-sized companies, but qTest's flexibility, advanced analytics, and robust reporting grant teams actionable insights. qTest' approach to a more holistic test management closely aligning with modern software development practices
    Incentivized
    Read full review
    Return on Investment
    SmartBear
    • Time saving and productivity enhancement for QA teams by preventing context and tool switching
    • High observability to management via QA Dashboards
    Incentivized
    Read full review
    Tricentis
    • Integrating qTest in our workflow helped us in 52% reduction in test authoring effort
    • Overall project management and the time calculation for the quality checking of each project can be managed good in qTest
    • It provides full tracability of a single project from the requirements to the defects raised it helps our team a lot
    Read full review
    ScreenShots

    Tricentis qTest Screenshots

    Screenshot of Customizable analytics and reports can be shared across the organization - additional read license requiredScreenshot of Centrally manage automated testing and environments, as well as schedule and or kickoff automated testing with any open source or proprietary toolScreenshot of qTest allows for true test case sharing across teams and projects to help standardize and scale knowledge and best practicesScreenshot of qTest integrates in real-time with Jira for full traceability to requirements during Agile test and developmentScreenshot of Build custom, event-driven workflows with any third-party solution, including ChatOps tools like Slack and Microsoft Teams, to streamline testing and drive collaborationScreenshot of Tricentis qTest comes with over 60 out-of-the-box metrics, with drag-and-drop capabilities to build custom dashboards