Zephyr Enterprise vs. Tricentis qTest

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Zephyr Enterprise
Score 8.7 out of 10
N/A
Zephyr Enterprise provides optimization, quality, speed, and processing of testing activities in a single tool. Other features include creating test cases, defining user requirements and generating reports.N/A
Tricentis qTest
Score 8.1 out of 10
N/A
Tricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.
$1,200
per year per user
Pricing
Zephyr EnterpriseTricentis qTest
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Zephyr EnterpriseTricentis qTest
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsContact vendor for pricing information.
More Pricing Information
Community Pulse
Zephyr EnterpriseTricentis qTest
Considered Both Products
Zephyr Enterprise

No answer on this topic

Tricentis qTest
Chose Tricentis qTest
Didn’t have the same ease of use for us and didn’t integrate as well into our test process.
Chose Tricentis qTest
We felt like for the feature set and due to the fact it was mid-range on the cost, it was a good choice. It also has some other plugins which we plan to utilize at some point like Tosca.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Zephyr EnterpriseTricentis qTest
Test Management
Comparison of Test Management features of Product A and Product B
Zephyr Enterprise
9.3
1 Ratings
14% above category average
Tricentis qTest
8.1
26 Ratings
1% above category average
Centralized test management9.01 Ratings8.825 Ratings
Map tests to user stories9.01 Ratings7.78 Ratings
Test execution reporting9.01 Ratings8.525 Ratings
Defect management10.01 Ratings7.721 Ratings
Manage test hosts and schedules00 Ratings7.722 Ratings
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User Ratings
Zephyr EnterpriseTricentis qTest
Likelihood to Recommend
9.0
(1 ratings)
8.1
(28 ratings)
Likelihood to Renew
-
(0 ratings)
5.8
(2 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
1.0
(1 ratings)
Implementation Rating
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
Zephyr EnterpriseTricentis qTest
Likelihood to Recommend
SmartBear
  1. Well suited for companies having several applications which need rigorous continuous testing cycles due to periodic upgrades to products/features.
  2. Ideally suited for use cases where there is a need to run sanity and regression suites very frequently.
  3. It is very helpful to have a traceability matrix across Stories/tasks and easy to link all the test cases to be covered to stories.
  4. Variety of reports for Quality Dashboard.
Read full review
Tricentis
The qTest is well-suited for organizations transitioning to Agile or DevOps frameworks. It Streamlines test management with real-time collaboration and integrates with popular CI/CD tools. It excels in complex, large-scale projects needing centralized test cases management, traceability, and detailed reporting. However, organizations on a tight budget might find it cost prohibitive compared to simpler, low-cost alternatives.
Read full review
Pros
SmartBear
  • Creation of Folders, Sub Folder and Releases for various Teams/Projects
  • Ability to create cycles and adding cases to these
  • Ability to copy/clone entire test cycles for regression/sanity needs
  • Linking of defects to Test Cases
Read full review
Tricentis
  • Highly customizable: we were able to organize our test cases in unique ways that made our work easier.
  • Connectivity with Jira: being able to pull requirements information in from Jira was a big point for us.
  • Standalone tool: Being a standalone tool on a dedicated server, we were able to have access to our tests regardless of whether our Jira server was down.
Read full review
Cons
SmartBear
  • Better Test case Upload Utility
  • Ability to quickly map test cases from excel to JIRA fields
Read full review
Tricentis
  • In requirements , we can't add multiple test cases at once, or search multiple cases at once, need to do one by one. Here actually qtest needs to improve.
  • Linking cloud hosted qtest and on-premise TOSCA is very difficult especially when you are working with client system with security wall. It requires tunnelling software which is not recommended.
Read full review
Likelihood to Renew
SmartBear
No answers on this topic
Tricentis
This has been a core QA management tool for our organization and integrates well with our other SDLC platforms (Azure DevOps/Jira/Katalon).
Read full review
Usability
SmartBear
No answers on this topic
Tricentis
qTest is actually intuitive and user-friendly, despite my other scathing review aspects
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Support Rating
SmartBear
No answers on this topic
Tricentis
The actual answer is 0. I have never experienced worse support, whether personal or professional
Read full review
Implementation Rating
SmartBear
No answers on this topic
Tricentis
Again, supporting documentation could have been a lot better
Read full review
Alternatives Considered
SmartBear
Read full review
Tricentis
Extensive integration options with various third-party tools, enabling seamless integration into existing workflows. Allows for flexibility and customization of workflows, fields, and permissions to adapt to unique testing requirements. Supports robust requirements traceability, ensuring comprehensive test coverage. Lastly management decisions too
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Return on Investment
SmartBear
  • Time saving and productivity enhancement for QA teams by preventing context and tool switching
  • High observability to management via QA Dashboards
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Tricentis
  • Better organization and centralization of test cases has led to more cohesive team collaboration
  • Speed to delivery, deployments to production, are mostly maintained
  • Performance issues have led to testing delays requiring the team to switch to other methods which contributed to QA bottleneck issues and sometimes even missed sprint commitments
Read full review
ScreenShots

Tricentis qTest Screenshots

Screenshot of Customizable analytics and reports can be shared across the organization - additional read license requiredScreenshot of Centrally manage automated testing and environments, as well as schedule and or kickoff automated testing with any open source or proprietary toolScreenshot of qTest allows for true test case sharing across teams and projects to help standardize and scale knowledge and best practicesScreenshot of qTest integrates in real-time with Jira for full traceability to requirements during Agile test and developmentScreenshot of Build custom, event-driven workflows with any third-party solution, including ChatOps tools like Slack and Microsoft Teams, to streamline testing and drive collaborationScreenshot of Tricentis qTest comes with over 60 out-of-the-box metrics, with drag-and-drop capabilities to build custom dashboards