SpiderOak One Backup vs. TeamDrive

SpiderOak is well suited for local backups of the computer the client resides on. It is well suited for local area storage backups. It is less suited for remote backups, over a VPN or wide area where the data is continually changing. For data that continually changes, like in our document management system, the client needs to be on the same network as the data.

Incentivized

Nothing gets lost on TeamDrive since SYNQION offers both offline and online file sync. Data protection seal allows us to control who can access data on it.

Incentivized

• Versions Files meaning it makes multiple copies of the same files as it is updated
• Zero Knowledge meaning our storage is complete secure and private

Incentivized

• Collaboration of teams on documents and files.
• Offers cloud and on-premise platforms on our company server.
• Enhances file synchronization even when offline.
• Allocates encrypted back-up copy in case of data loss.
• Offers 30 days free trial.

Incentivized

• The Software Client sometimes fails and the only resolution is to uninstall/reinstall
• Support meanig there is no number to call, you do everything over email

Incentivized

• Were it not for the fact that everyone hasn't yet implemented TeamDrive in our organization - I totally have nothing in mind that need to be advanced.

Incentivized

While I gave them a 7, it is in regards to the access to support. This is a business application and not being able to call them can sometimes be a problem especially when you need immediate support. They still tend to manage their support on a consumer line model and not a business grade model. With that said, I will say they are very knowledgeable of the product and how to resolve most any issue when I contact them.

Incentivized

In regards to overall performance SpiderOak is not as customizable as Unitrends, but based on the annual cost for SpiderOak and how we use the product, for a "Backup" to our primary backup solution, it is a welcomed option to our backup strategy when you consider the versioning, zero knowledge, share features and unlimited data.

Incentivized

Filestack support wasn't offering rapid responses to our tickets. For that reason, we decided to implement TeamDrive since they responded rapidly via phone call and allocated 30 days free trial that we enjoyed before upgrading.

Incentivized

• ROI is positive when you consider unlimited data for the annual cost.
• Versioning when you consider backing up documents that continually change and need to restore a previous version.

Incentivized

• Offline synchronization makes changes on files even when not connected to the internet.
• Collaboration of teams on documents improve productivity.
• Data governance through end-to-end encryption.

Incentivized