Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Spiff
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well as CRMs and ERP systems.N/A
Xactly Incent
Score 7.9 out of 10
N/A
Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota attainment, eliminate payout errors and increase payout accuracy, drive better performance with commission visibility. With its integrations, companies can combine compensation data with CRM, ERP, HCM and…N/A
Pricing
SpiffXactly Incent
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SpiffXactly Incent
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsContact Xactly for a demo and pricing.
More Pricing Information
Community Pulse
SpiffXactly Incent
Considered Both Products
Spiff
Chose Spiff
I only have experience with Xactly and just plain old Excel spreadsheets and while Excel is nice only because everyone knows how to use it, even if you don't know all the advanced stuff, the UI is not the best and can be overwhelming if the data isn't prepared by an advanced …
Chose Spiff
I liked the level of service spiff provided, as well as the option to not use a spreadsheet oriented interface. QuotaPath and captivate were both reasonably compelling. Xactly seemed terrible for SMB companies, their pitch was basically that you could buy a base model and …
Chose Spiff
Spiff has a much cleaner and easy-to-read interface and dashboards. Overall, it just looks nicer and it is much easier to navigate. Xactly had the same functionality but was clunky and full of bugs. The tool went down numerous times and was always slow to add in new deals. …
Chose Spiff
Prior to spiff, we used apps that were integrated in Salesforce. They were often inaccurate.
Chose Spiff
Company decision - but I agree
Chose Spiff
Complete automations, live sync of data, simple dashboard to understand, sales incentive customisation & plan creation.
Chose Spiff
We felt Spiff provided more flexibility. We were more comfortable working with a smaller company as we felt we'd get more attention and better support.
Chose Spiff
Spiff had the best customer support
Xactly Incent
Chose Xactly Incent
I was not part of the selection process in my current company.
Chose Xactly Incent
Due to the volume of transactions and the complexity of plans that can be accommodated in Xactly
Chose Xactly Incent
Used other products in the market but found Incent is the best match to accommodate all our requirements
Chose Xactly Incent
Xactly Incent has really a better interface for the sales team to view their reports and be able to sign their sales compensation plans in Xactly Incent. Xactly Incent also provides a good analytics tool to create dashboards and reporting needs for other organizations within …
Chose Xactly Incent
Much simpler and easier to use, better pricing compared to competition for what you get.
Top Pros
Top Cons
Features
SpiffXactly Incent
Sales ICM
Comparison of Sales ICM features of Product A and Product B
Spiff
8.9
196 Ratings
17% above category average
Xactly Incent
7.1
84 Ratings
19% below category average
Sales compensation plan creation9.3149 Ratings7.579 Ratings
Complex sales crediting8.9135 Ratings7.174 Ratings
Sales compensation process automation8.9176 Ratings7.477 Ratings
Incentive auditing/regulation compliance9.1109 Ratings7.263 Ratings
Sales compensation dashboards & forecasting9.2171 Ratings7.272 Ratings
Incentive modeling8.9123 Ratings7.255 Ratings
Agile incentive strategy8.9103 Ratings6.751 Ratings
ICM mobile visibility8.198 Ratings6.848 Ratings
Analytics and Reporting
Comparison of Analytics and Reporting features of Product A and Product B
Spiff
-
Ratings
Xactly Incent
8.6
79 Ratings
8% below category average
Personalized dashboards00 Ratings7.379 Ratings
Color-coded scorecards00 Ratings8.72 Ratings
KPIs00 Ratings8.53 Ratings
Key Performance Indicator setting00 Ratings9.32 Ratings
Benchmarking with external data00 Ratings9.32 Ratings
Revenue Forecasting00 Ratings8.72 Ratings
Pipeline Analytics00 Ratings8.62 Ratings
Sales Gamification
Comparison of Sales Gamification features of Product A and Product B
Spiff
-
Ratings
Xactly Incent
8.1
68 Ratings
11% below category average
Sales contest templates00 Ratings8.01 Ratings
Custom sales contests00 Ratings9.01 Ratings
Team competitions00 Ratings8.01 Ratings
Multiple competitions00 Ratings9.01 Ratings
Contest flexibility00 Ratings9.01 Ratings
Sales rep view00 Ratings7.568 Ratings
Mobile game functionality00 Ratings8.62 Ratings
Game notifications & updates00 Ratings8.62 Ratings
Social competition / Game collaboration00 Ratings8.01 Ratings
Sales game integration to Salesforce00 Ratings8.62 Ratings
Sales performance reporting00 Ratings8.03 Ratings
TV streaming00 Ratings5.01 Ratings
Best Alternatives
SpiffXactly Incent
Small Businesses

No answers on this topic

Mediafly Intelligence360
Mediafly Intelligence360
Score 7.8 out of 10
Medium-sized Companies
Everstage
Everstage
Score 9.5 out of 10
Everstage
Everstage
Score 9.5 out of 10
Enterprises
Everstage
Everstage
Score 9.5 out of 10
Everstage
Everstage
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SpiffXactly Incent
Likelihood to Recommend
9.3
(212 ratings)
7.8
(268 ratings)
Likelihood to Renew
8.4
(8 ratings)
8.0
(44 ratings)
Usability
9.4
(201 ratings)
7.3
(22 ratings)
Availability
9.0
(4 ratings)
9.0
(10 ratings)
Performance
9.0
(4 ratings)
6.3
(11 ratings)
Support Rating
5.4
(6 ratings)
5.9
(22 ratings)
In-Person Training
-
(0 ratings)
7.4
(8 ratings)
Online Training
9.1
(2 ratings)
8.7
(8 ratings)
Implementation Rating
6.8
(5 ratings)
4.2
(14 ratings)
Configurability
9.1
(1 ratings)
4.8
(10 ratings)
Ease of integration
9.1
(2 ratings)
5.0
(8 ratings)
Product Scalability
8.4
(4 ratings)
5.0
(11 ratings)
Vendor post-sale
9.1
(2 ratings)
8.8
(8 ratings)
Vendor pre-sale
9.1
(2 ratings)
8.0
(8 ratings)
User Testimonials
SpiffXactly Incent
Likelihood to Recommend
Spiff
Spiff is a great tool for tracking your commissions - it’s rare in that it’s a valuable tool that I only need to look at once or twice a month. It does exactly the job that it needs to do.
Read full review
Xactly Corp
Xactly Incent is well suited for communicating commission information to the field. I love that they can just log on and see all the data they need to verify the commissions they receive. I also like the option to post messages and announcements within the application.
Read full review
Pros
Spiff
  • It syncs with your internal systems to show how much you have sold during the current period.
  • It tells you how much you should expect to get paid based on your sales.
  • It keeps track of how you have performed over the course of the year and tells you when you are in accellerators.
  • It also details your organizations sales rules and payout rules so that you just have one place to go for all questions commission related.
Read full review
Xactly Corp
  • It calculates the commissions so accurate based on the plan that we setup
  • It details the data reports in terms of Rankings, Payouts, Employee history etc
  • It works great with the combination of other Xactly products like Connect for automated processes and Analytics for Reports
Read full review
Cons
Spiff
  • Although reporting has been improved, it's an area that I feel could use more development (which they are doing).
  • Exports are good but to make them great, being able to customize the formatting and data that shows and which data doesn't show would be a great improvement.
  • The backend can be somewhat confusing with statements and obligations and which should be used when and so on, just as one example. With that being said they are very willing to teach and also just do the updates for you if needed, but if it was a little more intuitive without that help would make it better.
Read full review
Xactly Corp
  • Maintaining Hierarchies can become difficult throughout the fiscal year if you have a multi-layered commissions model. My team would benefit from a smoother mechanism to update/maintain hierarchies in the system.
  • Special characters are not supported in the tool and that can become a problem given we use the system globally.
  • Game changer if the system allowed more customization on the people object.
Read full review
Likelihood to Renew
Spiff
I enjoy using it and it is easy to see where you stand, the issue is still no live tracking, or at the very least, twice daily updates. You have the update in the morning, but I would like to see where I stand at the end of the day as well
Read full review
Xactly Corp
Xactly Incent is a great tool for calculating commissions. The interface is user friendly and the system is set up in a way that allows for multiple setups for each commission plan. Over the last couple years since I have been on the commission team we have been able to optimize our plans to promote scalability. Our sales and accounting teams have become familiar with navigating the system which promotes transparency. From an audit perspective, Incent provides us with the reports and data we need to provide to our auditors.
Read full review
Usability
Spiff
Overall, the use cases of Spiff have been helping us to address important problems when it comes to commission calculation: (1) Accuracy of the commission calculation, (2) Transparency over how the commission is calculated, (3) Automation of commission calculation, which in turn saves us significant amount of time and energy and allow us to focus more on more important tasks
Read full review
Xactly Corp
The devil is in the detail. It's not intuitive to use, also not for Sales employees. You need to train them. For superusers like me you need a lot of training to administrate the system. It has a lot of functionalities and complexity like staging and upload orders, reset triggers, updating & creating rate tables. A lot of formulars are necessary to learn.
Read full review
Reliability and Availability
Spiff
In all my time using Spiff, I only recall it being unoperational (outside the times when there is scheduled maintence. During those times, Spiff does a good job at communicating when their services will be offline and why). The times when I do get a small error, 9 times out a 10 a simple refresh of the browser will fix the issue.
Read full review
Xactly Corp
Xactly Incent is always available, they have planned monthly maintenance on Friday nights but are very proactive to communicate it. Monthly maintenance is useful as they address any bugs and also are constantly upgrading the user interface to make it easier to use.
Read full review
Performance
Spiff
Pages load quickly, dashboards update numerous times throughout the day, and the integrations are seamless and operate without a hitch. On occasion, commissions will be delayed in calculating corrctly by a day or so, but that is quite rare. I don't find that delay to be a huge hinderance anyways.
Read full review
Xactly Corp
Xactly Incent performs extremely well. I have not experienced it "slowing down" when usage is heavy. This is particularly true when it comes to the regular recalculation of credits and commissions. It is not uncommon for Xactly to be dealing with hundreds of thousands of orders/credits in a pay period, but the system handles it well. Xactly recently changed their calculation engine and the speed for regular refreshes increased significantly.
Read full review
Support Rating
Spiff
I needed my account to be set up and there seemed to be some technical issues with onboarding and a customer service rep made herself immediately available to liaison with our IT department to get me up and running. I did not expect them to tend to our request with such urgency.
Read full review
Xactly Corp
They take the time to understand the system. They keep us updated on the status of our cases. Finally, their continued follow up ensuring the initial issue was resolved is very nice. They will not close the case out until they have confirmed that our issue has been completely resolved and fixed.
Read full review
In-Person Training
Spiff
No answers on this topic
Xactly Corp
It was great, good explanations and good training material provided, we were able to get a really good idea of how to use the system. I also think that it was enough time to learn how to setup the system.
Read full review
Online Training
Spiff
The training was conducted by our Spiff Account Manager and they would even create recorded videos we could send to the sales team so when they log in, they would understand how to use Spiff. Account managers at Spiff are a huge reason why I like that company.
Read full review
Xactly Corp
Xactly offers training on new releases on a monthly basis and training on basic principles regularly via registration. My experience with both is that they do not provide the in-depth knowledge necessary to truly master the system and advanced courses still do not go to the level needed to autonomously manage the system and plans. Professional services are a large part of any cloud based service such as Xactly and I feel a reliance on such paid consulting services is a great money-maker for Xactly.
Read full review
Implementation Rating
Spiff
I wasnt invovled but I heard it went smoothly!
Read full review
Xactly Corp
We have been satisfied with the implementation overall. The person from Xactly professional team was on our site to support the implementation and give us guides and instructions on how to operate the system in our case. it was really helpful moments. We have learned what and how to test Xactly Incent
Read full review
Alternatives Considered
Spiff
It is a night and day difference between Sheets and Excel. The fact that it is integrated with Salesforce and calculates commission as you close deals make it super transparent and efficient when it comes to tracking your performance and commission. Spiff takes the manual work out of the equation. Reduces human error and increases collaboration.
Read full review
Xactly Corp
I have been working on Incent since one year. I found it to be the greatest tool for calculating commissions. From credits to commissions to sketches, the system has it all, including the ability to conduct reports and statistics. It has a lot of features and customizations that are necessary for creating complex commission plans and calculating commissions. I enjoy its modern and user-friendly interface that makes the product more fascinating. Furthermore, the team's latest updates are excellent and make the product more effective and friendlier
Read full review
Scalability
Spiff
We have a fairly large Enterprise sales team (200+ people and growing). Back when I first started at my organization this number was actually around 100 people. We've doubled in size since then and we have had zero problems adding these additional users.
Read full review
Xactly Corp
It's very flexible. In most cases it can be adapted to your needs by programming which may cost extra money. We have a lot of different complans and close to 1.000 employees using Xactly in EMEA. It's mainly used by Sales and Finance
Read full review
Return on Investment
Spiff
  • This has increased our turn around time and expense in preparing commission payments
  • This has allowed us to decrease expense related to processing commissions
  • This has increased transparency within the sales teams but at the same time, alot of individuals are overwhelmed with the amount of visibility. There really is a fine line on what is to much for some people.
Read full review
Xactly Corp
  • We are able to quickly and easily identify duplicate credit and commission calculations through data extracts in Incent.
  • We have literally saved hundreds of thousands of dollars by identifying gaps in our sales operations processes, which were giving multiple people credits on the same deals, across multiple GEOs.
  • We have cut processing time by 75% through Xactly Incent automations versus calculating manually in Excel.
Read full review
ScreenShots

Spiff Screenshots

Screenshot of Real-time commission statements.Screenshot of Customized plans in Spiff's Designer tool.Screenshot of Commission-related data fueling into Spiff’s Commission Engine.Screenshot of The Spiff experience within Salesforce.Screenshot of Multi-step approval workflows to expedite statements getting approved and finalized for payroll.

Xactly Incent Screenshots

Screenshot of Admin Dashboard: A quick snapshot into the overall performance of current compensation plans and Incent instance.Screenshot of Admin View of Quotas List and Dashboard: See and manage all quotas for teams.Screenshot of Admin View of Pay Curves: Adjust pay curves for reps based on set thresholds, quota attainment percentages and multiplier rates and then use those to build out commission rules.Screenshot of Admin View of Profiles List and Drilldown: Provides a comprehensive snapshot of payees’ details for streamlined reviewing and a detailed view of any payee in the system.Screenshot of Rep Dashboard: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.Screenshot of Rep View of Incentive Estimator: Where teams can see how much they can earn based on current opportunities.