UKG Pro vs. Workday Human Capital Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Workday HCM
Score 8.0 out of 10
N/A
Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.
$100
per year per user
Pricing
UKG ProWorkday Human Capital Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
UKG ProWorkday HCM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
UKG ProWorkday Human Capital Management
Considered Both Products
UKG Pro
Chose UKG Pro
The organization already had UKG Pro - it was nothing that was chosen. As far as ranking, it would be last on the list.
Chose UKG Pro
The sales process with UKG wasn't overly pushy and they didn't oversell the product. We were informed upfront about the features and limitations and they were absolutely honest with us the entire time. We also felt as if we were part of the family at UKG - which has a lot to …
Chose UKG Pro
UKG Pro is excellent software for its better performance and technical support for smartphone software, browsers on laptops or computers, tablets, ERP systems, etc. The company uses it for updating employees' information, office maintenance, arranging for training needs …
Chose UKG Pro
UKG Pro is comparable to the old WorkDay platform I was familiar with. One had advantages and disadvantages that the other did not have and vice versa. I don't know how that might have changed since I last used Workday many years ago, so they might be addressed by now. but …
Chose UKG Pro
Until I first evaluated and implemented the UKG Pro (UltiPro) SaaS system, my past experience was entirely with on-premise HCM/Payroll systems and/or third-party vendors such as ADP. I have been a COBOL software developer for 15 years, a Project Manager and Sr Implementation …
Chose UKG Pro
Workday is more suitable for global and SOX compliant organizations with requirements for localization settings for business processes, security, and regulatory reporting.
Chose UKG Pro
The WorkDay platform was not as user-friendly as UKG.
Chose UKG Pro
UKG is more focused on HR than others which means the R&D is better spent for HR Professionals.
Chose UKG Pro
When it comes to service and support, there is no comparison between UKG, Ceridian, ADP, Workday or other HCM vendors out there. The support that we have received over the previous three years has been the best I've ever experienced in my 15+ years of working in human resources …
Chose UKG Pro
UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either …
Chose UKG Pro
UKG [Pro (formerly Ultimate Software UltiPro)] was the best solution for our business and the most economical.
Chose UKG Pro
UKG had all the modules we were looking for, was highly configurable, and looked like it could grow with our business. Did not realize how much of the heavy lifting was needed on our part for implementation and ongoing. UKG does have its quirks and some workarounds are needed …
Chose UKG Pro
UKG offers the same, and mostly better, services in the majority of the areas that we "graded" for our company's needs: recruiting, time and attendance, payroll, reporting, manager self-service, employee self-service, benefits administration, personnel requisitions, …
Chose UKG Pro
Payroll is key for me, and UltiPro has that sewn up as far as efficiency and accuracy. I wouldn't consider anyone else at this point and I will never go back to mainframe processing again.
Chose UKG Pro
In my previous role, we used Workday. Initially, I liked the ability to get support for questions and issues. I think the support has gone downhill since I started using UltiPro. I think there are also some limitations to reporting and overall configuration that Workday did …
Chose UKG Pro
I didn't select UltiPro; the company chose it before I started. I think a lot of processes in UltiPro are easier to use to an extent; however, there are some functionalities of Workday that are more user-friendly and intuitive for the staff.
Chose UKG Pro
Workday Payroll is not at the same level of Ultipro and Workday as a company are not flexible and adaptable, so it would be hard to fulfill our business needs if we moved to Workday Payroll.

SAP is a very comprehensive solution but would not be as flexible for our current needs …
Chose UKG Pro
The one advantage of competitors I see so far is a more extensive compensation workbench in Oracle. The ability to track financials in the same system as the HCM has been seen as a positive by the organization.

Workday has a similar setup as UltiPro but does not appear to be …
Chose UKG Pro
UltiPro is a higher-level HRIS that is able to perform all the tasks we need in order to integrate into an ATS and payroll system.
Chose UKG Pro
Workday seems like it is a one stop provider for multiple different systems and we could combine our HR system, finance, and multiple others that we use. We really value our relationship with Ultimate Software and trust they they will get there soon.
Workday HCM
Chose Workday Human Capital Management
UKG can have some security issues with new user profiles on personal experience and its harder to adapt for elderly users. We had many situations where support was slow to respond to our tickets as the platform glitched or failed sometimes, unlike Workday HCM where all users …
Chose Workday Human Capital Management
Workday Human Capital Management looks at data from a different perspective and allows us to look at the same data from a macro level and a micro level and all points in between. It’s really amazing the data capabilities offered by Workday Human Capital Management.
Chose Workday Human Capital Management
Workday blows SAP away in the human capital management space. Workday is extremely user-friendly where SAP made me want to pull my hair out on a daily basis, as did all of my coworkers. I think it this is mainly due to the fact the Workday is ONE platform, everyone gets the …
Chose Workday Human Capital Management
The user interface is modern and quick to use, similar to Google and Amazon. The system works at a faster pace, allowing you to get more work done. There is a robust community of users that provide support, answers, and reporting templates (to name a few) when you have …
Chose Workday Human Capital Management
We liked that all customers are on the same version of the product and the minimum bi-annual updates. The customization is in the business processes you build within the delivered system. No "Bolt Ons". The visibility to managers to their teams was another big plus and we like …
Chose Workday Human Capital Management
We initially researched 30 and did 10 product demos. Our short list was HR Source, Ultipro, and Workday. Our need for multi-national really limited the short list. We picked Workday as their interface is head and shoulders above the other two. Ultipro was next closest. We also …
Chose Workday Human Capital Management
I wasn’t here when we made the selection. I was however, when we selected Workday at another company. At that time, we looked at Ultipro and Oracle Fusion HCM Cloud Service. To me, Ultipro looked very windows based. It did not have a hip cool UI and we knew that employees …
Top Pros
Top Cons
Features
UKG ProWorkday Human Capital Management
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
UKG Pro
8.3
803 Ratings
6% above category average
Workday Human Capital Management
7.6
91 Ratings
3% below category average
Employee demographic data8.7731 Ratings8.077 Ratings
Employment history8.7762 Ratings7.486 Ratings
Job profiles and administration8.6733 Ratings7.388 Ratings
Workflow for transfers, promotions, pay raises, etc.8.3721 Ratings7.984 Ratings
Organizational charting7.7643 Ratings8.283 Ratings
Organization and location management8.2656 Ratings7.881 Ratings
Compliance data (COBRA, OSHA, etc.)8.1517 Ratings6.956 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
UKG Pro
8.6
746 Ratings
7% above category average
Workday Human Capital Management
7.7
76 Ratings
4% below category average
Pay calculation9.0709 Ratings7.465 Ratings
Support for external payroll vendors8.2336 Ratings7.553 Ratings
Off-cycle/On-Demand payment8.8231 Ratings8.215 Ratings
Benefit plan administration8.1643 Ratings7.060 Ratings
Direct deposit files9.3702 Ratings7.466 Ratings
Salary revision and increment management8.8573 Ratings8.063 Ratings
Reimbursement management8.057 Ratings8.339 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
UKG Pro
8.4
563 Ratings
4% above category average
Workday Human Capital Management
8.0
70 Ratings
1% below category average
Approval workflow8.8504 Ratings8.369 Ratings
Balance details8.4529 Ratings8.269 Ratings
Annual carry-forward and encashment8.1434 Ratings7.456 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
UKG Pro
8.5
798 Ratings
5% above category average
Workday Human Capital Management
7.8
90 Ratings
4% below category average
View and generate pay and benefit information8.8769 Ratings8.279 Ratings
Update personal information8.9776 Ratings8.188 Ratings
View company policy documentation8.5564 Ratings7.169 Ratings
Employee recognition7.4287 Ratings7.455 Ratings
View job history8.9759 Ratings8.279 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
UKG Pro
8.5
189 Ratings
9% above category average
Workday Human Capital Management
6.8
23 Ratings
13% below category average
Tracking of all physical assets8.5189 Ratings6.823 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
UKG Pro
7.7
734 Ratings
1% above category average
Workday Human Capital Management
7.7
76 Ratings
1% above category average
Report builder7.7714 Ratings8.172 Ratings
Pre-built reports7.9724 Ratings7.874 Ratings
Ability to combine HR data with external data7.5495 Ratings7.262 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
UKG Pro
8.6
557 Ratings
7% above category average
Workday Human Capital Management
8.1
54 Ratings
1% above category average
New hire portal8.6554 Ratings8.250 Ratings
Manager tracking tools8.6444 Ratings8.050 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
UKG Pro
7.9
377 Ratings
3% below category average
Workday Human Capital Management
7.7
57 Ratings
6% below category average
Corporate goal setting8.1293 Ratings8.047 Ratings
Individual goal setting7.7359 Ratings8.056 Ratings
Line-of sight-visibility7.9251 Ratings7.149 Ratings
Performance tracking7.8333 Ratings7.855 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
UKG Pro
8.1
465 Ratings
2% above category average
Workday Human Capital Management
8.2
60 Ratings
3% above category average
Performance plans7.8415 Ratings8.259 Ratings
Performance improvement plans7.7326 Ratings7.951 Ratings
Review status tracking8.3436 Ratings8.255 Ratings
Review reminders8.3397 Ratings8.455 Ratings
Multiple review frequency8.3337 Ratings8.449 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
UKG Pro
8.4
187 Ratings
6% above category average
Workday Human Capital Management
7.0
37 Ratings
12% below category average
Create succession plans/pools8.5155 Ratings7.732 Ratings
Candidate ranking8.3164 Ratings6.633 Ratings
Candidate search8.4163 Ratings7.335 Ratings
Candidate development8.5152 Ratings6.634 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
UKG Pro
8.5
456 Ratings
9% above category average
Workday Human Capital Management
8.0
44 Ratings
3% above category average
Job Requisition Management8.8434 Ratings8.242 Ratings
Company Website Posting9.1422 Ratings8.435 Ratings
Publish to Social Media8.7333 Ratings8.131 Ratings
Job Search Site Posting8.8390 Ratings8.436 Ratings
Duplicate Candidate Prevention7.1323 Ratings7.035 Ratings
Applicant Tracking8.6421 Ratings7.736 Ratings
Notifications and Alerts8.4388 Ratings8.340 Ratings
Best Alternatives
UKG ProWorkday Human Capital Management
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UKG ProWorkday Human Capital Management
Likelihood to Recommend
8.3
(928 ratings)
8.6
(103 ratings)
Likelihood to Renew
8.9
(194 ratings)
9.0
(18 ratings)
Usability
8.5
(188 ratings)
7.0
(13 ratings)
Availability
10.0
(74 ratings)
6.6
(8 ratings)
Performance
9.4
(331 ratings)
7.3
(7 ratings)
Support Rating
6.6
(492 ratings)
8.0
(22 ratings)
In-Person Training
9.6
(87 ratings)
9.6
(6 ratings)
Online Training
9.1
(202 ratings)
7.0
(7 ratings)
Implementation Rating
9.9
(86 ratings)
8.0
(11 ratings)
Configurability
9.9
(76 ratings)
7.5
(2 ratings)
Ease of integration
9.9
(65 ratings)
8.2
(1 ratings)
Product Scalability
9.4
(93 ratings)
7.3
(1 ratings)
Vendor post-sale
8.0
(55 ratings)
7.0
(1 ratings)
Vendor pre-sale
9.9
(48 ratings)
5.0
(1 ratings)
User Testimonials
UKG ProWorkday Human Capital Management
Likelihood to Recommend
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review
Workday
Workday human capital management is well suited for organizations to manage their employee records. It is also well suited for managing the employee's salary details, also the details of past salary changes, promotions, etc. It has options to keep track of employees' goals for the year, where they can keep track of their progress, and also managers can view the progress or share feedback. This is very helpful for tracking career progress and providing feedback. Other options, like training assigned to employees, can also be seen in Workday; users will get alerts by email for any new assignments or due assignments, etc.
Read full review
Pros
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Workday
  • Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
  • Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
  • Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
Read full review
Cons
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
Read full review
Workday
  • The web interface is awful
  • Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
  • Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
  • Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?
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Likelihood to Renew
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review
Workday
It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
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Usability
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
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Workday
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
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Reliability and Availability
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
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Workday
In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
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Performance
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
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Workday
From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
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Support Rating
UKG
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
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Workday
Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
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In-Person Training
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
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Workday
Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
• Training scenarios are not very real
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Online Training
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
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Workday
I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
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Implementation Rating
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Workday
It was implemented before my joining the company. At my last company, we used Workday professional services.

Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
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Alternatives Considered
UKG
My experience with HRIS systems is limited to UKG Pro. It is the only HRIS I have worked with. I have worked with other systems that perform the tasks of some of its models and have found that when used with the various modules the overall experience with UKG is great. The ability to have all of the modules on the same platform makes the integration between UKG Pro and the modules great!
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Workday
Unfortunately, I do not recall the brands of the other human capital management software programs or tools I used at my current company or workplaces prior. I do think that is a testament to Workday with its strong branding and compelling features. I was not part of the selection process of Workday but have enjoyed my experience.
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Scalability
UKG
Read full review
Workday
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system. Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
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Return on Investment
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
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Workday
  • Positive ROI, we were one of the first organizations that went with Workday HCM, and we received numerous discounts. Cloud systems are the way to go and we feel the system is stable for our growing work force.
  • The user conferences have been helpful to network and learn more deepness in the modules and functionality.
  • Right off the bat, our implementation costs were lower than budgeted and we had less 'billing' surprises.
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ScreenShots

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice