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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex Meetings

    Score8.7 out of 10
    N/AWebex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

    $14.50

    per month per user

    Webex Webinars

    Score9 out of 10
    N/AWebex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.N/A
    Pricing
    Webex MeetingsWebex Webinars
    Editions & Modules
    Webex Meet
    $14.50
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Enterprise
    Contact Sales
    Webex Events
    Contact Sales
    Offerings
    Pricing Offerings
    Webex MeetingsWebex Webinars
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    Webex MeetingsWebex Webinars
    Considered Both Products
    Cisco
    Chose Webex Meetings
    Audio and video quality seems lower than Webex Meetings. Also Slido and Vidcast being included with Webex Meetings at no additional cost make Webex Meetings a more cost effective solution.
    Incentivized
    Chose Webex Meetings
    Webex Meetings integrates with other Webex products like Slido increasing our engagement and making the meetings or sessions more interactive. Additionally, the virtual backgrounds are highly customisable and the video and audio quality are better than that of other …
    Incentivized
    Chose Webex Meetings
    Webex Event and meeting Center provide some features that other competitors do not have such as Practice Session in Webex Events. In Meeting Center, Polling, and breakout room are easy to use. Co-host really help the host to manage the breakout room and other functionality I …
    Incentivized
    Chose Webex Meetings
    Maintains security at all times, so that information is not shared and no one can enter without identifying themselves--a useful tool for communication, screen sharing, recording session, writing comments, in addition to which it allows to have either on PC or cell phone, which …
    Incentivized
    Chose Webex Meetings
    Skype for Business is used much more widely in the organization now because it is a lot cheaper for internal-only meetings. However, Skype does seem to have even more audio connection issues than WebEx. Our C-Suite also uses BlueJeans for their quarterly review webinars, and it …
    Incentivized
    Cisco
    Chose Webex Webinars
    One of the main reason we chose Webex Webinar was because trainers like the in-webinar/training emoticons that stick next to a user's name on the participant panel. Other products just have the emoji's that pop up, but you can't easily tell who posted them. Those are important …
    Incentivized
    Chose Webex Webinars
    • Better user interface.
    • A lot more customization options.
    • Better security.
    Incentivized
    Key User Insights
    Would buy again
    92%
    Would buy again
    609 Answers
    98%
    Would buy again
    58 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    517 Answers
    98%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    622 Answers
    98%
    Happy with the feature set
    58 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    380 Answers
    93%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    452 Answers
    98%
    Implementation went as expected
    41 Answers
    Features
    Webex MeetingsWebex Webinars
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Webex Meetings and Webex Webinars
    Feature
    Webex Meetings
    8.7
    845 Ratings
    10% above category average
    Webex Webinars
    8.9
    67 Ratings
    9% above category average
    High quality audio9.0840 Ratings9.367 Ratings
    High quality video9.0832 Ratings00 Ratings
    Low bandwidth requirements8.0800 Ratings00 Ratings
    Mobile support8.6762 Ratings8.562 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Webex Meetings and Webex Webinars
    Feature
    Webex Meetings
    8.5
    830 Ratings
    7% above category average
    Webex Webinars
    -
    Ratings
    Desktop sharing8.8829 Ratings00 Ratings
    Whiteboards8.1721 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Webex Meetings and Webex Webinars
    Feature
    Webex Meetings
    8.6
    838 Ratings
    5% above category average
    Webex Webinars
    9.0
    66 Ratings
    10% above category average
    Calendar integration8.7795 Ratings9.059 Ratings
    Meeting initiation8.5825 Ratings00 Ratings
    Integrates with social media8.4351 Ratings00 Ratings
    Record meetings / events8.9783 Ratings8.965 Ratings
    Slideshows8.7708 Ratings9.362 Ratings
    Event registration00 Ratings8.862 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Webex Meetings and Webex Webinars
    Feature
    Webex Meetings
    8.8
    793 Ratings
    9% above category average
    Webex Webinars
    8.9
    65 Ratings
    5% above category average
    Live chat8.8772 Ratings00 Ratings
    Audience polling9.0682 Ratings9.064 Ratings
    Q&A8.6691 Ratings8.862 Ratings
    Online Events Security
    Comparison of Online Events Security features of Webex Meetings and Webex Webinars
    Feature
    Webex Meetings
    8.8
    787 Ratings
    8% above category average
    Webex Webinars
    8.9
    63 Ratings
    6% above category average
    User authentication8.8740 Ratings00 Ratings
    Participant roles & permissions8.8767 Ratings9.263 Ratings
    Confidential attendee list9.0475 Ratings8.757 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Webex Meetings and Webex Webinars
    Feature
    Webex Meetings
    -
    Ratings
    Webex Webinars
    8.9
    61 Ratings
    15% above category average
    Dashboards00 Ratings8.857 Ratings
    Data exportability00 Ratings8.957 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Webex Meetings and Webex Webinars
    Feature
    Webex Meetings
    -
    Ratings
    Webex Webinars
    8.9
    53 Ratings
    12% above category average
    Branding options00 Ratings8.951 Ratings
    Integration to Marketing Automation00 Ratings8.847 Ratings
    Best Alternatives
    Webex MeetingsWebex Webinars
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    GoTo Webinar
    Score8.7 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    GoTo Webinar
    Score8.7 out of 10
    Enterprises
    Google Meet
    Score8.4 out of 10
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Webex MeetingsWebex Webinars
    Likelihood to Recommend
    8.8
    (864 ratings)
    8.7
    (69 ratings)
    Likelihood to Renew
    8.5
    (58 ratings)
    9.8
    (6 ratings)
    Usability
    8.0
    (117 ratings)
    9.0
    (26 ratings)
    Availability
    9.0
    (441 ratings)
    8.0
    (3 ratings)
    Performance
    9.5
    (416 ratings)
    8.0
    (3 ratings)
    Support Rating
    7.9
    (116 ratings)
    5.9
    (26 ratings)
    In-Person Training
    8.8
    (6 ratings)
    -
    (0 ratings)
    Online Training
    8.5
    (6 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.7
    (22 ratings)
    8.0
    (1 ratings)
    Configurability
    7.2
    (15 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    7.3
    (10 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (10 ratings)
    10.0
    (2 ratings)
    Product Scalability
    8.3
    (412 ratings)
    9.0
    (3 ratings)
    Professional Services
    8.9
    (9 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.6
    (12 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    9.9
    (13 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Webex MeetingsWebex Webinars
    Likelihood to Recommend
    Cisco
    The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
    Incentivized
    Read full review
    Cisco
    I'd say mainly well suited for larger audiences. I think there's probably some products that are a little more economical for smaller audiences, but if you need a solid, reliable platform for larger audiences, say more than a hundred people. So this is the best product for that or at least top two.
    Incentivized
    Read full review
    Pros
    Cisco
    • Anywhere at anytime virtual meetings and conferences.
    • Secure collaboration end-to-end.
    • Webex Assistant, I like this feature every much.
    • Customizable layouts as needs arise.
    • Great User Interface (UI).
    • Historical capture of meetings.
    • The shape and gesture recognition features using AI.
    • Note-taking.
    • Close Captioning in various languages.
    Incentivized
    Read full review
    Cisco
    • Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
    • Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
    • Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
    Read full review
    Cons
    Cisco
    • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
    • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
    • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
    Incentivized
    Read full review
    Cisco
    • There always seems to be room for video quality improvement (not a necessity, but would be nice)
    • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
    • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
    Incentivized
    Read full review
    Cisco
    Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
    Incentivized
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    Usability
    Cisco
    Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
    Incentivized
    Read full review
    Cisco
    My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
    Incentivized
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    Reliability and Availability
    Cisco
    So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
    Incentivized
    Read full review
    Cisco
    Webex Webinars are available 24/7 and is based on your license purchase and usage. Webex Webinars needs maximum bandwidth consumption for sending and receiving videos and listed below are some examples. High-Definition Video: 2.5 Mbps (Receive) and 3.0 Mbps (Send)· High Quality Video: 1.0 Mbps (Receive) and 1.5 Mbps (Send)· Standard Quality Video: 0.5 Mbps (Receive) and 0.5 Mbps (Send) Webex Webinars makes it easy to analyze attendance statistics, send participants to a post-webinar landing page, and integrate data into CRMs and marketing automation.
    Incentivized
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    Performance
    Cisco
    We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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    Cisco
    You can turn around WebEx Attendance reports within 24 hours. Sign in to Webex Site Administration and go to Reports - Access Anywhere. Select the beginning and ending dates for the report. Report data is available only for sessions conducted up to three months before the current date depending on your administration set-up. From the Sort results by drop-down list, select the sort order criteria for the report. After hosting a WebEx Webinar, you have the ability to create a report of all of the participants and the times that they entered and left the meeting. Reports cannot track emoji's or reactions. Best practice for Q&A and tracking you can integrate SLIDO. You cannot save individual polling results. Also the polling report does not include who asked and answered the questions. This limitation does not apply to SLIDO. Closed captions and transcriptions are only saved if the Webinar is recorded. If you face problems during a webinar, you can hit then button which creates and send a report to Cisco who will then look into the problems to avoid future occurrences
    Incentivized
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    Support Rating
    Cisco
    The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
    Incentivized
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    Cisco
    I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, use video or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
    Incentivized
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    In-Person Training
    Cisco
    It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
    Incentivized
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    Cisco
    No answers on this topic
    Online Training
    Cisco
    It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
    Incentivized
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    Cisco
    It was a good training to understand not only webinars but the entire platform.
    Incentivized
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    Implementation Rating
    Cisco
    That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
    Incentivized
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    Cisco
    The implementation process was fairly simple and straightforward
    Incentivized
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    Alternatives Considered
    Cisco
    The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
    Incentivized
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    Cisco
    ON24 has a lot more bells and whistles, which is great when you need them but when you're looking for a straight up platform to host a stand alone webinar, Webex Webinars is a good alternative. We've selected Webex Webinars when we don't need such a customized webinar console.
    Incentivized
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    Contract Terms and Pricing Model
    Cisco
    We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
    Incentivized
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    Cisco
    No answers on this topic
    Scalability
    Cisco
    I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
    Incentivized
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    Cisco
    Webex Webinars is a scalable platform designed for interactive experiences. It can accommodate attendees from 100 up to 100,000 attendees depending on the purchase of your license. The scalability is based on each company's requirements and usage. Webex Webinars can offer key features like real-time translations, moderated Q&A, live polling, and chat, making it suitable for both small and large audiences and can be deployed across multiple departments and sites as needed.
    Incentivized
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    Professional Services
    Cisco
    It is a user friendly application. We have had no adoption problems within the company.
    Incentivized
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    Cisco
    No answers on this topic
    Return on Investment
    Cisco
    • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
    • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
    • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
    Incentivized
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    Cisco
    • Allowed us to keep our product development moving forward during the pandemic.
    • Reduced our travel costs by hosting virtual events.
    • Allows us to host more events because of reduced cost over in-person events.
    • Helps us with faster time to market on features as we can quickly set up and host a focus group.
    Incentivized
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    ScreenShots