What users are saying about
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Top Rated
2089 Ratings
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Top Rated
98 Ratings

Webex Meetings

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Top Rated
2089 Ratings
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Score 8.4 out of 100

Webex Webinars

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Top Rated
98 Ratings
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Score 8.4 out of 100

Feature Set Ratings

  • Webex Webinars ranks higher in 3 feature sets: Performance & Compatibility of Online Events Software, Online Meetings / Events, Online Events Collaboration
  • Webex Meetings and Webex Webinars are tied in 1 feature set: Online Events Security

Performance & Compatibility of Online Events Software

8.4

Webex Meetings

84%
8.8

Webex Webinars

88%
Webex Meetings ranks higher in 2/4 features

High quality audio

8.9
89%
667 Ratings
9.0
90%
38 Ratings

High quality video

8.7
87%
659 Ratings
N/A
0 Ratings

Low bandwidth requirements

7.6
76%
635 Ratings
N/A
0 Ratings

Mobile support

8.4
84%
602 Ratings
8.6
86%
34 Ratings

Screen Sharing

8.7

Webex Meetings

87%

Webex Webinars

Feature Set Not Supported
N/A
Webex Meetings ranks higher in 2/2 features

Desktop sharing

8.9
89%
659 Ratings
N/A
0 Ratings

Whiteboards

8.4
84%
572 Ratings
N/A
0 Ratings

Online Meetings / Events

8.6

Webex Meetings

86%
8.9

Webex Webinars

89%
Webex Webinars ranks higher in 4/6 features

Calendar integration

8.5
85%
632 Ratings
9.1
91%
32 Ratings

Meeting initiation

8.7
87%
661 Ratings
N/A
0 Ratings

Integrates with social media

8.1
81%
241 Ratings
N/A
0 Ratings

Record meetings / events

8.8
88%
631 Ratings
9.1
91%
38 Ratings

Slideshows

8.8
88%
575 Ratings
8.8
88%
35 Ratings

Event registration

N/A
0 Ratings
8.7
87%
35 Ratings

Online Events Collaboration

8.5

Webex Meetings

85%
8.6

Webex Webinars

86%
Webex Webinars ranks higher in 2/3 features

Live chat

8.6
86%
624 Ratings
N/A
0 Ratings

Audience polling

8.5
85%
553 Ratings
8.6
86%
35 Ratings

Q&A

8.5
85%
552 Ratings
8.6
86%
34 Ratings

Online Events Security

8.7

Webex Meetings

87%
8.7

Webex Webinars

87%
Webex Meetings ranks higher in 2/3 features

User authentication

8.8
88%
592 Ratings
N/A
0 Ratings

Participant roles & permissions

8.7
87%
617 Ratings
8.7
87%
35 Ratings

Confidential attendee list

8.6
86%
330 Ratings
8.8
88%
32 Ratings

Reporting & Analytics

Webex Meetings

Feature Set Not Supported
N/A
8.3

Webex Webinars

83%
Webex Webinars ranks higher in 2/2 features

Dashboards

N/A
0 Ratings
8.2
82%
30 Ratings

Data exportability

N/A
0 Ratings
8.4
84%
30 Ratings

Online Events Marketing

Webex Meetings

Feature Set Not Supported
N/A
8.1

Webex Webinars

81%
Webex Webinars ranks higher in 2/2 features

Branding options

N/A
0 Ratings
8.3
83%
26 Ratings

Integration to Marketing Automation

N/A
0 Ratings
7.9
79%
24 Ratings

Attribute Ratings

  • Webex Meetings is rated higher in 6 areas: Likelihood to Recommend, Support Rating, Implementation Rating, Configurability, Vendor post-sale, Vendor pre-sale
  • Webex Webinars is rated higher in 6 areas: Likelihood to Renew, Usability, Availability, Performance, Ease of integration, Product Scalability

Likelihood to Recommend

8.6

Webex Meetings

86%
674 Ratings
8.5

Webex Webinars

85%
38 Ratings

Likelihood to Renew

7.5

Webex Meetings

75%
41 Ratings
10.0

Webex Webinars

100%
2 Ratings

Usability

8.7

Webex Meetings

87%
100 Ratings
8.8

Webex Webinars

88%
27 Ratings

Availability

9.0

Webex Meetings

90%
445 Ratings
10.0

Webex Webinars

100%
2 Ratings

Performance

8.6

Webex Meetings

86%
420 Ratings
10.0

Webex Webinars

100%
2 Ratings

Support Rating

8.1

Webex Meetings

81%
151 Ratings
7.8

Webex Webinars

78%
28 Ratings

In-Person Training

8.2

Webex Meetings

82%
2 Ratings

Webex Webinars

N/A
0 Ratings

Online Training

7.8

Webex Meetings

78%
2 Ratings

Webex Webinars

N/A
0 Ratings

Implementation Rating

9.3

Webex Meetings

93%
19 Ratings
8.0

Webex Webinars

80%
2 Ratings

Configurability

8.8

Webex Meetings

88%
6 Ratings
7.0

Webex Webinars

70%
1 Rating

Contract Terms and Pricing Model

7.7

Webex Meetings

77%
11 Ratings

Webex Webinars

N/A
0 Ratings

Ease of integration

8.5

Webex Meetings

85%
5 Ratings
9.0

Webex Webinars

90%
1 Rating

Product Scalability

8.9

Webex Meetings

89%
415 Ratings
9.0

Webex Webinars

90%
1 Rating

Professional Services

9.0

Webex Meetings

90%
9 Ratings

Webex Webinars

N/A
0 Ratings

Vendor post-sale

8.7

Webex Meetings

87%
6 Ratings
8.0

Webex Webinars

80%
1 Rating

Vendor pre-sale

8.8

Webex Meetings

88%
7 Ratings
8.0

Webex Webinars

80%
1 Rating

Likelihood to Recommend

Cisco

Overall Webex meetings is a very good meeting application which we are using regularly. It's data privacy and security feature is the good drawback for use and recommended to our Govt clients. Sometimes it creates disruption during huge no.of attendees like video buffering, audio not clear. It is not appropriate for beginners.
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Cisco

It is important to create professional events to improve business, especially with participants from other countries regardless of language; thanks to the fact that this platform translates meetings in real-time with great accuracy, we always try to create awareness of remote meetings inside and outside the company, but I think which is more suitable for remote events that must have robust interaction features as is the case with this software.
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Pros

Cisco

  • Video Conference Meetings: In every industry from HR department to IT Department, everyone has there meetings, Webex just solve the issue of conference room blocking.
  • Events: Now we dont have to seat at conference hall & listen the events. We can do this while seating at home
  • Polls: Now we can record our views or make our voting count. Webex polls simply solve this issue with digital polling
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Cisco

  • Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
  • Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
  • Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
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Cons

Cisco

  • At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth.
  • Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason.
  • Hard to navigate attendees while presenting yourself.
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Cisco

  • There always seems to be room for video quality improvement (not a necessity, but would be nice)
  • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
  • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
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Pricing Details

Webex Meetings

Starting Price

$12 per month

Editions & Modules

Webex Meetings editions and modules pricing
EditionModules
Basic$0.001
Meet + Call Plan$25.002
Meet Plan$13.503
EnterpriseContact Sales4
Call Plan$17.005

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Pricing Info

Webex Webinars

Starting Price

$0

Editions & Modules

Webex Webinars editions and modules pricing
EditionModules
Try Webex EventsContact Sales1

Footnotes

  1. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Contact Sales

Likelihood to Renew

Cisco

Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
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Cisco

Now it is a very reliable tool that we need, and we have to buy it as most of the organization uses it nowadays.
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Usability

Cisco

Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
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Cisco

I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, or use video, or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
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Reliability and Availability

Cisco

So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
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Cisco

WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
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Performance

Cisco

We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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Cisco

Fast, reliable, and consistent performance
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Support Rating

Cisco

The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
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Cisco

There is great support from this product in the coordination of our business events. During the preparations of presentations, I get a lot of support from the customer team on how I can make my event successful. It offers the best language experience since it can provide interpretation services to cater to all members. It encourages lively participation and reactions from all members to maximize the potential contribution of each one.
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Implementation Rating

Cisco

That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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Cisco

The implementation process was fairly simple and straightforward
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Alternatives Considered

Cisco

Meetings is the way to go! It blends in with our organization's workflow seamlessly. Teams is great but really suffers in the collaboration department from our personal experience. Webex Meetings is much more fleshed out. The features it has are much more convenient and easier to use. There was a bit of a learning curve, but once you are over that speedbump you are able to get much more use out of Webex Meetings.
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Cisco

Compared to other big-name video conferencing software, Webex Webinars stands out as it serves to cater to large events whereas the competition does not. Zoom, Microsoft Teams, and Skype to name a few, have all garnered much attention due to the need for virtual meetings but none accomplish the task of facilitating large events as seamlessly as Webex Webinars. Unlike the competition which most likely could not handle events of such a large scale, Webex Webinars maintains reliable connection and meeting integrity, allowing users to focus on the experience at hand.
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Contract Terms and Pricing Model

Cisco

We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
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Cisco

No answers on this topic

Scalability

Cisco

I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
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Cisco

The scalability is really easy
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Professional Services

Cisco

It is a user friendly application. We have had no adoption problems within the company.
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Cisco

No answers on this topic

Return on Investment

Cisco

  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
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Cisco

  • Allowed us to keep our product development moving forward during the pandemic.
  • Reduced our travel costs by hosting virtual events.
  • Allows us to host more events because of reduced cost over in-person events.
  • Helps us with faster time to market on features as we can quickly set up and host a focus group.
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