Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Webex Meetings
Score 8.2 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$11.95
per month
Webex Webinars
Score 8.4 out of 10
N/A
Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.N/A
Pricing
Webex MeetingsWebex Webinars
Editions & Modules
Webex Free
$0.00
user/month
Webex Meet
$14.50
user/month
Webex Suite: Meet + Call Plan
$25.00
user/month
Enterprise
Contact Sales
Try Webex Events
Contact Sales
Offerings
Pricing Offerings
Webex MeetingsWebex Webinars
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsWebex Meetings are available at no cost to users. They are included in the Webex Suite, starting at $11.95 per user/per month for Enterprise Agreements.
More Pricing Information
Community Pulse
Webex MeetingsWebex Webinars
Considered Both Products
Webex Meetings
Chose Webex Meetings
Webex Meetings integrates with other Webex products like Slido increasing our engagement and making the meetings or sessions more interactive. Additionally, the virtual backgrounds are highly customisable and the video and audio quality are better than that of other …
Chose Webex Meetings
Webex Event and meeting Center provide some features that other competitors do not have such as Practice Session in Webex Events. In Meeting Center, Polling, and breakout room are easy to use. Co-host really help the host to manage the breakout room and other functionality I …
Chose Webex Meetings
Maintains security at all times, so that information is not shared and no one can enter without identifying themselves--a useful tool for communication, screen sharing, recording session, writing comments, in addition to which it allows to have either on PC or cell phone, which …
Chose Webex Meetings
Skype for Business is used much more widely in the organization now because it is a lot cheaper for internal-only meetings. However, Skype does seem to have even more audio connection issues than WebEx. Our C-Suite also uses BlueJeans for their quarterly review webinars, and it …
Webex Webinars
Chose Webex Webinars
One of the main reason we chose Webex Webinar was because trainers like the in-webinar/training emoticons that stick next to a user's name on the participant panel. Other products just have the emoji's that pop up, but you can't easily tell who posted them. Those are important …
Chose Webex Webinars
  • Better user interface.
  • A lot more customization options.
  • Better security.
Top Pros
Top Cons
Features
Webex MeetingsWebex Webinars
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Webex Meetings
8.0
767 Ratings
0% below category average
Webex Webinars
8.4
49 Ratings
4% above category average
High quality audio8.6762 Ratings8.649 Ratings
High quality video8.5756 Ratings00 Ratings
Low bandwidth requirements7.1729 Ratings00 Ratings
Mobile support7.9691 Ratings8.244 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Webex Meetings
8.3
758 Ratings
4% above category average
Webex Webinars
-
Ratings
Desktop sharing8.7756 Ratings00 Ratings
Whiteboards7.8657 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Webex Meetings
8.3
767 Ratings
1% above category average
Webex Webinars
9.3
49 Ratings
13% above category average
Calendar integration8.4726 Ratings9.542 Ratings
Meeting initiation8.3754 Ratings00 Ratings
Integrates with social media7.7311 Ratings00 Ratings
Record meetings / events8.5716 Ratings9.348 Ratings
Slideshows8.4652 Ratings9.145 Ratings
Event registration00 Ratings9.245 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Webex Meetings
8.3
726 Ratings
2% below category average
Webex Webinars
8.8
46 Ratings
6% above category average
Live chat8.7706 Ratings00 Ratings
Audience polling8.1625 Ratings9.145 Ratings
Q&A8.2632 Ratings8.643 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Webex Meetings
8.4
722 Ratings
0% above category average
Webex Webinars
8.9
45 Ratings
6% above category average
User authentication8.3672 Ratings00 Ratings
Participant roles & permissions8.4704 Ratings8.745 Ratings
Confidential attendee list8.4417 Ratings9.139 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Webex Meetings
-
Ratings
Webex Webinars
8.6
43 Ratings
14% above category average
Dashboards00 Ratings8.239 Ratings
Data exportability00 Ratings9.040 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Webex Meetings
-
Ratings
Webex Webinars
7.7
35 Ratings
3% below category average
Branding options00 Ratings7.333 Ratings
Integration to Marketing Automation00 Ratings8.130 Ratings
Best Alternatives
Webex MeetingsWebex Webinars
Small Businesses
ClickMeeting
ClickMeeting
Score 9.4 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.4 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.3 out of 10
ON24
ON24
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Webex MeetingsWebex Webinars
Likelihood to Recommend
8.5
(778 ratings)
8.5
(49 ratings)
Likelihood to Renew
9.9
(46 ratings)
7.5
(4 ratings)
Usability
8.5
(102 ratings)
9.0
(26 ratings)
Availability
9.1
(450 ratings)
10.0
(1 ratings)
Performance
8.8
(425 ratings)
10.0
(1 ratings)
Support Rating
7.8
(108 ratings)
6.5
(26 ratings)
In-Person Training
8.2
(3 ratings)
-
(0 ratings)
Online Training
5.5
(3 ratings)
-
(0 ratings)
Implementation Rating
7.0
(14 ratings)
8.0
(1 ratings)
Configurability
9.1
(7 ratings)
7.0
(1 ratings)
Contract Terms and Pricing Model
7.3
(10 ratings)
-
(0 ratings)
Ease of integration
9.0
(5 ratings)
9.0
(1 ratings)
Product Scalability
9.1
(421 ratings)
9.0
(1 ratings)
Professional Services
8.9
(9 ratings)
-
(0 ratings)
Vendor post-sale
8.5
(7 ratings)
8.0
(1 ratings)
Vendor pre-sale
9.1
(8 ratings)
8.0
(1 ratings)
User Testimonials
Webex MeetingsWebex Webinars
Likelihood to Recommend
Cisco
Webex Meetings is more suitable for 1V1 virtual meetings. The tool helps us to engage with the candidate and able to understand their emotions and expressions in real time. Though it is a virtual meeting tool but If we use it effectively it is a high ROI tool for all. We use Webex Meetings in our company for HR interviews, Sales meetings, And for webinars we will not be using it.
Read full review
Cisco
With the help of Webex Webinars, creating interactive sessions has become very simple. One great thing about Webex Webinars is the option to engage the audience. We can create polls, create some NPS-related surveys, introduce live polling, create emoji reactions, etc. within the webinar platform, which helps us understand the pulse of the user.
Read full review
Pros
Cisco
  • We have a global and diverse team with different devices and operating systems. Webex works smoothly on all of them and everyone can collaborate in real-time saving a lot of time and effort, making meetings much more productive.
  • We can easily capture discussion points and decisions for future reference, without the need for manual note-taking. It helps us in smaller group discussions and brainstorming sessions within the main meeting itself.
  • I can even tailor the layout to suit the meeting's purpose and agenda. Webex is intuitive and easy to navigate, even for non-technical users, joining and scheduling meetings is a smooth process.
Read full review
Cisco
  • Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
  • Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
  • Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
Read full review
Cons
Cisco
  • While sharing the content of browsers like Chrome or Firefox it becomes difficult to toggle from one tab to another due to menu dropdown from the top.
  • Sometimes while joining a meeting it asks you to download the app again even if it's downloaded.
  • Limited scheduling option through mobile WebEx app
Read full review
Cisco
  • There always seems to be room for video quality improvement (not a necessity, but would be nice)
  • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
  • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
Read full review
Likelihood to Renew
Cisco
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Read full review
Cisco
Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
Read full review
Usability
Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
Read full review
Cisco
My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
Read full review
Reliability and Availability
Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
Read full review
Cisco
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Read full review
Performance
Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
Read full review
Cisco
Fast, reliable, and consistent performance
Read full review
Support Rating
Cisco
I gave this rating for overall support on Webex meetings because if something goes wrong we have the best support here and rarely need to go to help.webex.com. Multiple people have been appropriately trained so finding the answers to any issues we occur is very simple here at work.
Read full review
Cisco
I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, use video or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
Read full review
In-Person Training
Cisco
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
Read full review
Cisco
No answers on this topic
Online Training
Cisco
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Read full review
Cisco
No answers on this topic
Implementation Rating
Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Read full review
Cisco
The implementation process was fairly simple and straightforward
Read full review
Alternatives Considered
Cisco
The Deskpro system can be integrated very well into the Webex solution and can also be used by employees from their workplace. The integration is simple and can be easily implemented. Unfortunately, the loading times of the devices and the delay are a bit annoying and can be seen as a bit negative in everyday use.
Read full review
Cisco
We actually prefer MS teams as its now easier to chat; manage virtual backgrounds, better audio, and overall more features and tools. Given we actually use MS teams for daily meetings now, it led to us also using MS Events. As a result, we began to consolidate to only using MS teams for both daily meetings and MS events for larger meetings - in lieu of Webex Events
Read full review
Contract Terms and Pricing Model
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
Read full review
Cisco
No answers on this topic
Scalability
Cisco
I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
Read full review
Cisco
The scalability is really easy
Read full review
Professional Services
Cisco
It is a user friendly application. We have had no adoption problems within the company.
Read full review
Cisco
No answers on this topic
Return on Investment
Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
Read full review
Cisco
  • Allowed us to keep our product development moving forward during the pandemic.
  • Reduced our travel costs by hosting virtual events.
  • Allows us to host more events because of reduced cost over in-person events.
  • Helps us with faster time to market on features as we can quickly set up and host a focus group.
Read full review
ScreenShots