Coveo Relevance Platform Reviews

7 Ratings
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Score 3.9 out of 100

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December 10, 2014
Rondel Ward | TrustRadius Reviewer
Score 7 out of 10
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8
We still have many clients which have custom search implementations supported by Coveo which crawl their Sitecore instances. From that perspective, I'm very likely to use it again. One of the main drawbacks I have heard is that Coveo is relatively expensive. The size of your project budget may have a greater influence on your decision to use Coveo if the custom features are not must-haves for your organization.
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Coveo Relevance Platform Scorecard Summary

What is Coveo Relevance Platform?

Coveo is a cloud-based relevance platform. Coveo is an intelligence layer that injects relevance into digital experiences, with applied AI-driven solutions spanning intelligent search through to solutions for eCommerce, Service, and Workplace.

Coveo boasts more than 1,500 successful implementations around the world, with clients including Tableau, Dell, Palo Alto, Xero, and Motorola Solutions. Coveo is supported by a network of accredited global partners, integrators and alliances, including Salesforce, ServiceNow, Sitecore, Accenture, Deloitte, and Ernst & Young.

Coveo Relevance Platform is a trademark of Coveo Solutions, Inc.

Coveo Relevance Platform Features

Has featureWebsite - AI powered Intelligent Search, Recommendations, Personalization, and user analytics
Has featureService and Support - Self Service (community, in-product support, chatbots), Agent Enablement, ticket deflection
Has featureWorkplace - Company Intranet, Employee Self Service, Internal Help Desk, Line-of-business intelligence
Has featureCommerce - Deliver intuitive search, relevant recommendations, and behavior-based personalization with AI on tap for every part of the shopper journey.

Coveo Relevance Platform Video

A million people. A million experiences. People interact with your business digitally, because they want to learn, buy, watch, fix or connect. They expect relevant digital experiences because that is the new normal. Coveo uses AI to personalize millions of digital experiences for every single one of your customers, dealers, partners and employees.

Coveo Relevance Platform Integrations

Coveo Relevance Platform Competitors

Coveo Relevance Platform Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional

Coveo Relevance Platform Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Coveo Relevance Platform Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Coveo Relevance Platform?

Coveo is an enterprise search technology which can index data on disparate cloud systems making it easier to retrieve. It has integrated plug-ins for Salesforce.com, Sitecore CEP, and Microsoft Outlook and SharePoint.

What are Coveo Relevance Platform's top competitors?

Algolia, Yext, and Lucidworks Fusion are common alternatives for Coveo Relevance Platform.

Who uses Coveo Relevance Platform?

The most common users of Coveo Relevance Platform are from Enterprises and the Information Technology & Services industry.