Name: CSX eCommerce Software Platform
Author: Channel Software

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

AI Development

Cross-Browser Testing

Functional Testing

PHP Frameworks

Development

Online Proctoring Software

Education

Business Intelligence (BI)

Case Management

Collaboration

Contract Analysis

Whistleblowing

Enterprise

Accounting

Financial Planning and Analysis (FP&A)

SaaS Spend Management

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

API Design

Change and Configuration Management

Cloud Storage

Cybersecurity Consulting

Data Center Backup

Data Center Cooling

Data Preparation

Data Warehouse

DevOps

Embedded Database

Fraud Detection

Function as a Service (FaaS)

Integration Platform as a Service (iPaaS)

Managed Security Service

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Requirements Management

Sensitive Data Discovery

User Virtualization

Virtualization Management

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Customer Advocacy

Email Marketing

Marketing Automation

Mobile Marketing

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Content Management

Sales

Identity Threat Detection & Response Software

Security

Apparel

Aviation

Direct Secure Messaging

Geographic Information

Healthcare Learning Management

Intelligent Document Processing

Mental Health

Practice Management

Simulation

Text Analysis

Vertical-Specific

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Infor CloudSuite Industrial (SyteLine), edition

Infor CloudSuite Distribution, editio

Infor ERP

Epicor Kinetic

Epicor Prophet 21

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Sage X3

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NetSuite ERP

Infor CloudSuite ERP

Acumatica

Users have found that the CSX eCommerce Platform is a valuable tool for creating and managing websites for businesses. It offers an easy way to maintain data, images, and content, saving users a significant amount of time. Whether it's making small changes throughout the day or adding new items to their sites, customers appreciate the efficiency and user-friendliness of the platform. The availability of relevant documentation has been particularly helpful in assisting users with the process. 

In addition to its time-saving capabilities, the CSX eCommerce Platform enables engagement with larger customers who require a reliable ecommerce platform. This has opened up opportunities for businesses to expand their customer base and increase sales. Small companies, in particular, have benefited from this platform as it allows them to manage a large-scale web presence without the need for additional staff. With its simplified process for adding and updating content on websites, the CSX eCommerce Platform enhances the overall customer experience. Furthermore, the cloud-based nature of the platform makes website management easier, especially for those who prefer minimal product list management. However, some users have encountered occasional glitches with the catalog builder feature. Nonetheless, overall user experiences highlight the positive impact of the CSX eCommerce Platform on website creation and management for businesses of all sizes.

Efficient Website Creation: Many users have found the platform very easy and efficient for creating websites without writing a lot of code. They appreciate the simplicity of the platform, stating that it is extremely easy to learn and use. Some reviewers even mentioned that several employees use it daily to make changes, add photos, and update content effortlessly.

Wide Range of Designs: Users appreciate the wide range of designs and patterns available on the platform for creating visually appealing frontends. They find the software solution helpful in categorizing products in a better way compared to other platforms. Several reviewers specifically noted that the categorization of products is easier on this platform, making it superior in this aspect.

User-Friendly PIM Feature: The Product Information Management feature has received positive feedback from users who consider it easy to use. They have had a positive experience with managing PIM, user logins, and customer information on the platform. Some reviewers also spoke highly of Channel Software's support team, mentioning their excellent assistance with using the PIM feature effectively.

Difficulty in Creating Dynamic Pages: Several users have expressed difficulty when it comes to creating dynamic pages using the software. They find the process cumbersome and challenging, often requiring a steep learning curve.

Technical Aspects Beyond Understanding: Some reviewers have mentioned that there are technical aspects of the software that they still struggle to comprehend. These complex technical features can be overwhelming for users with limited technical expertise.

Managing Products Becomes Challenging with Increased Suppliers and SKUs: Users find managing products more challenging as the number of suppliers and SKUs increases, especially during exporting. The lack of effective filtering options for export content adds to the difficulty, making it harder to efficiently manage product data.

BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

Standard

Plus

Shopify is a commerce platform designed for both online stores and retail locations.  Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

Shopify Lite

Basic Shopify

Advanced Shopify

CSX eCommerce Software Platform

Snag a free copy of the Buyer's Guide to Ecommerce Platforms for tips, advice, and product info.

Need help deciding which Ecommerce Platform is best for you?

eCommerce  is short for "electronic commerce." eCommerce software comprises electronic storefronts that provide an eCommerce solution for merchants hosting a website on which consumer transactions are generated online, and have many features ancillary to this purpose.

eCommerce

CSX eCommerce content management software (CMS)

CSX eCommerce analytics dashboard displaying the audience overview

CSX eCommerce analytics central dashboard

CSX eCommerce mobile app for Android and iOS.

Channel Software

About the benefits of ERP and eCommerce integration for B2B businesses. How ERP and eCommerce integration can deliver a better customer experience, efficiency, and accuracy.

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

Product catalog & listings

Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

Product management

Bulk product upload

Admins can upload products in bulk using spreadsheets.

Branding

Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

Search & filter

Visitors can easily search for products and filter products based on criteria like type, size, color, etc.

Mobile storefront

Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.

Product variations

Products with variations or configurable options are easy to list and easy to browse.

Subscriptions & downloads

Accommodates intangible “softgood” products like subscriptions, downloads, and free trials.

Website integration

Integrates with an existing company website or blog.

Visual customization

Users can customize the look & feel of the storefront; storefront is visually attractive.

Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

Customer service tools

Includes tools like live chat for providing customer service to eCommerce website visitors.

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

Abandoned cart recovery

Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.

Tax calculator

Shopping cart calculates tax and may also process tax or integrate to 3rd party tax handling solutions.

Shipping calculator

Shopping cart calculates and displays cost of shipping or shipping estimates.

Integration with Amazon

Syncs product catalog to Amazon; customers can find, collect and purchase products on Amazon.

Integration with eBay

Syncs product catalog to eBay; customers can find, collect, and purchase products on eBay.

Checkout user experience

Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.

Online Payment System

Features related to processing online payment for eCommerce purchases.

PayPal integration

Integrates with PayPal’s online payment system.

Returns & refunds

Includes tools for managing product returns, exchanges, and refunds.

Single-click checkout

Returning customers can checkout, using their registered payment and shipping information, with one click.

eCommerce security

Security measures are in place to prevent a breach of sensitive payment information.

Credit card transaction fee

eCommerce vendor charges a payment processing fee (fixed or percentage) for credit card transactions.

B2B features

Includes features that that are valuable to B2B transactions, such as contract negotiation, pricing, invoicing, etc.

eCommerce Marketing

Features related to marketing for eCommerce websites

Promotions & discounts

Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

Personalized recommendations

Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Product reviews

Allows customers to post ratings and reviews for individual products.

Social commerce integration

Integrates with social media to allow customers to share products, shop for products, and view ads within their social media networks.

CSX eCommerce Software Platform

Overview

What is CSX eCommerce Software Platform?