Episerver Commerce Cloud Reviews

38 Ratings
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Score 7.9 out of 100

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Reviews (1-20 of 20)

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July 30, 2019
Chris Osterhout | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
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Likelihood to Recommend

At least in my opinion, if you are looking for a .NET eCommerce platform that works on-prem or in a PaaS model, Episerver is the only platform on the market that performs well in those scenarios. If you are a mom and pop shop that is selling 10 t-shirts online, there are certainly more cost effective solutions on the market to handle that business need.
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June 11, 2019
Anonymous | TrustRadius Reviewer
Score 7 out of 10
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Verified User
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Likelihood to Recommend

I think Episerver works better as a content management tool for websites that are more editorial versus in the retail field. Managing a large catalog of products was difficult in the tool because it was a very slow process to load everything and using the search tool didn't help very much. I was with Episerver for about 2 years before moving on to a different company but during this time we weren't able to completely transfer from the previous CMS to Episerver due to technical issues.
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December 18, 2018
Tim Hardy | TrustRadius Reviewer
Score 2 out of 10
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Likelihood to Recommend

Episerver Digital Commerce may be a good fit for you if you do not have your own development team, do not need any custom development, and the out-of-the-box experience takes care of all your business needs.

If you need significant custom development and value testable, discoverable software, then Episerver Digital Commerce will not be a good fit for your organization.
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December 20, 2018
Jared Wooden | TrustRadius Reviewer
Score 7 out of 10
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Likelihood to Recommend

Suitable for a e-commerce site with a reasonable # of skus (<10,000) and non-technical product information managers. Less appropriate for more than 10,000 skus, complex import mappings.
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September 11, 2017
Nadia Lotter | TrustRadius Reviewer
Score 5 out of 10
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Likelihood to Recommend

It's well suited for all personalisation and front end requirements. The commerce engine, however, is clunky and difficult to use and a lot of what we would expect to be best of breed user experience for a commerce catalog management is not out of the box with EPI. We have had multiple customisations to the platform and for a retailer, there should not be so much customization required as it's extremely costly to manage. The VM/merch tool is non-existent and we really need this.
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April 13, 2017
Gary Anderson | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Well suited to global organizations, especially B2B who aren't focused on transacting online, but more focused on presenting a broad portfolio range. For companies with a smaller set of products and product types, I believe that the personalization would work better and be able to drive specific customer experiences around products and solutions.
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April 17, 2017
Josh Eason | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

Episerver is excellently suited for SMBs and larger companies alike. It's particularly well suited for a company like ours: lean and nimble, moving quickly and that requires an easy to use platform that can meet changing business demands.
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March 07, 2017
Ted Davis | TrustRadius Reviewer
Score 3 out of 10
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Likelihood to Recommend

The platform is best suited for e-commerce where blocks of content are fixed and interchangeable. It's less suited to a site with lots of dynamic content, experiential needs, and customization requirements.
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December 19, 2018
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
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Likelihood to Recommend

Well suited for a large majority of B2C and B2B websites. There are not many reasons not to use it unless there is something extremely unconventional with the proposed solutions product/order/inventory/pricing/promotion handling.
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October 19, 2017
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Good for a basic setup of eCommerce where products get removed and added often or frequently.
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February 16, 2017
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

I think it's very well suited to many scenarios, and it would be hard to beat it from an ease of use standpoint. I have not found an enterprise-level system that is easier for business users to use. It's great for web content management and catalog management via commerce as well as for personalization and the ability to serve up targeted content via user groups.
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April 12, 2017
Anonymous | TrustRadius Reviewer
Score 7 out of 10
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Likelihood to Recommend

Episerver is particularly suited to selling simple straightforward products online. It is a well-functioning e-commerce platform that is easy to update and maintain. It is also mobile optimized which is huge. But complications come in with more complicated products. And if you have a robust telephone customer service center. Products that need a lot of customization and/or many different product types. If you are experienced in the e-commerce/IT world you know that the further away you get from a base installation (more specific code customizations), the harder it is to upgrade and take advantage of plugins provided by Episerver and third parties. You know. Scope creep. No platform in the world is immune to this problem and neither is Episerver.
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February 24, 2017
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

Episerver is well suited for customers that need both a strong CMS and strong commerce offering. Most platforms skew in one direction or the other, either focusing on a shopping cart or content. Episerver provides a very solid offering in both categories, which makes it a great choice for a business that needs both but wants to avoid integrating two different platforms together.
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February 16, 2017
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

Episerver is a great platform for any team with .NET MVC experience. It is one of the few enterprise CMS/E-Commerce platforms that is truly .NET MVC. This allows your development team to take full advantage of all the latest .NET capabilities. It does a good job of being able to handle multi-tenancy, and many of the authoring tools are simple and make sense.

I can't think of any scenarios where it could not be successfully deployed.
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February 16, 2017
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

It is well suited for ecommerce platforms that need to manage products internationally as well as larger websites. It is less appropriate for smaller websites or platforms/products that are more local or nationally based.
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Feature Scorecard Summary

Product catalog & listings (19)
4.5
Product management (19)
3.7
Bulk product upload (16)
3.3
Branding (17)
6.1
Mobile storefront (15)
6.2
Product variations (17)
6.4
Website integration (18)
4.1
Visual customization (17)
5.5
CMS (20)
5.1
Abandoned cart recovery (11)
6.9
Checkout user experience (14)
6.4
eCommerce security (12)
6.7
Promotions & discounts (15)
7.5
Personalized recommendations (15)
5.2
SEO (15)
6.3
Multi-site management (14)
6.8
Order processing (14)
5.1
Inventory management (10)
5.3
Shipping (12)
3.8
Custom functionality (17)
4.5

What is Episerver Commerce Cloud?

The Episerver Commerce Cloud is presentd as the most complete commerce suite for growing companies​.
Categories:  eCommerce

Episerver Commerce Cloud Features

Online Storefront Features

Has featureProduct catalog & listings
Has featureProduct management
Has featureBulk product upload
Has featureBranding
Has featureSearch & filter
Has featureMobile storefront
Has featureProduct variations
Has featureSubscriptions & downloads
Has featureWebsite integration
Has featureVisual customization
Has featureCMS
Has featureCustomer service tools

Online Shopping Cart Features

Has featureAbandoned cart recovery
Has featureTax calculator
Has featureShipping calculator
Has featureIntegration with Amazon
Has featureIntegration with eBay
Has featureCheckout user experience

Online Payment System Features

Has featurePayPal integration
Has featureReturns & refunds
Has featureSingle-click checkout
Has featureeCommerce security
Has featureCredit card transaction fee
Has featureB2B features

eCommerce Marketing Features

Has featurePromotions & discounts
Has featurePersonalized recommendations
Has featureSEO
Has featureProduct reviews
Has featureSocial commerce integration
Has featureCustomer registration

eCommerce Business Management Features

Has featureMulti-site management
Has featureOrder processing
Has featureInventory management
Has featureAccounting
Has featureShipping
Has featureCustom functionality

Episerver Commerce Cloud Screenshots

Episerver Commerce Cloud Videos (2)

Watch Mud Pie: Selling gifts online through personalized experiences

Watch Copenhagen Airport: Reaching new heights with omni-channel commerce

Episerver Commerce Cloud Downloadables

Episerver Commerce Cloud Competitors

SAP Marketing Cloud, Salesforce Commerce Cloud, Magento Commerce Cloud (formerly Magento)

Episerver Commerce Cloud Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Episerver Commerce Cloud Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
0%
Mid-Size Companies (51-500 employees)
62%
Enterprises (> 500 employees)
38%

Episerver Commerce Cloud Support Options

 Free VersionPaid Version
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Live Chat
Email

Episerver Commerce Cloud Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:No