Terrible Customer Service - Unable to Fulfill Promises Made
The system may work well for some industries, but it has failed my company miserably. They sold us on the fact that they wanted to enter …
IFS Applications
IFS Applications
IFS Applications
Overview
What is IFS Applications?
IFS Applications is presented by the vendor as an agile application suite that offers enterprise resource planning (ERP), enterprise asset management (EAM) and enterprise project management, handling 4 core processes:
Service & Asset Management
Full Enterprise Asset Management (EAM), Maintenance...
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What is IFS Applications?
IFS Applications is presented by the vendor as an agile application suite that offers enterprise resource planning (ERP), enterprise asset management (EAM) and enterprise project management, handling 4 core processes: Service & Asset Management Full Enterprise Asset Management…
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IFS - Moment of Service
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Aston Martin Cognizant F1 Team Drives Efficiency With IFS
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Product Details
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- Competitors
- Tech Details
What is IFS Applications?
IFS Applications is presented by the vendor as an agile application suite that offers enterprise resource planning (ERP), enterprise asset management (EAM) and enterprise project management, handling 4 core processes:
Service & Asset Management
Full Enterprise Asset Management (EAM), Maintenance Repair and Overhaul (MRO) and Field Service Management (FSM)
Manufacturing
Enterprise Resource Planning (ERP) with support for process manufacturing, discrete manufacturing and demanding manufacturing modes.
Projects
Project Management is a core component and can be leveraged as Project-driven ERP, and Project Portfolio Management (PPM).
Supply Chain Management
As a support function for ERP and EAM or as a logistics solution in demanding environments like aviation and defense.
IFS Applications Screenshots
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IFS Cloud is a single product that delivers class-leading solutions across Service Management, Enterprise Resource Planning and Enterprise Asset Management.
This is the solution that pulls your core business activities together into something greater: moments of service that ...
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info.ifs.com/moment-of-service
Aston Martin Cognizant Formula One™ Team has moved all of its financial reporting into IFS. Now, every penny counts and makes a difference to performance. Robert Yeowart, Chief Financial Officer and Bill Peters, Chief Information Technology explain why they chose IFS and how i...
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IFS Applications Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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October 06, 2022
Terrible Customer Service - Unable to Fulfill Promises Made
Score 2 out of 10
Vetted Review
Verified User
The system may work well for some industries, but it has failed my company miserably. They sold us on the fact that they wanted to enter the home services/construction industry and that they would work with us to build something that would work. We are over 2 years in and more than $1M invested and have nothing to show for it. We haven't even seen a demo that works and now we can't get out of the remaining 3 years of our contract. The VP of Sales, Mike L., only been involved after two years of challenges and shows no interest in negotiating a fair settlement. We are okay with forfeiting all of our expenses up to this point if they will just let us walk away. If you look at this system, make sure you have a good lawyer review the contract and if you are in construction don't even consider it.
- Accounting
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- Complex Inventory
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57.142857142857146%
5.7
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5.0
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- Complete loss. No return on investment. Had to start over with a different system.
October 10, 2016
IFS - An intuitive & powerful ERP application
IFS application was selected in 2013 to replace our old ERP system based on MFGPro, and often Excel exported files external to the information systems itself, to complete the lack of functionality of our previous ERP. IFS is widely used within our company that is oriented towards the video compression market and content delivery. Our clients are video broadcasters with business models more and more based on pure software services (SaaS) hosted on dedicated infrastructure ecosystems external to their information systems, and that still continue to buy hardware + software systems as part of our initial business model. IFS is widely used to drive order to cash processes (sales, presales, order desk, production, shipment, finance), TVN orders, TVN expenses sheets, with a well designed set of built -n tools allowing control, notification and reporting integrated to the solution.
- Interfaces of IFS are very powerful and varied, making it easier to integrate the tool in your Information System. Based on standard connectors like IFS connect, you can potentially exploit formatted mail flows to avoid or reduce manual work and automate your processes (e.g. auto creation of sales contracts based on a quote), with security mechanisms inside the tool to check consistency and formatting of data before storing it in your database. Other interfaces use standard PL/SQL packages and allow you, based on web services for example, to interact with an external CRM such as Salesforce, with standard PL/SQL API packages to call web services.
- Reporting is easy with IFS and can be done in many ways : it can be either use the embedded Excel export feature. Secondly you can make use of Business Analytics feature to build complex states and feed dedicated views nightly in order not to impact your production environment while compiling and executing complex SQL statements. Thirdly, your users can make use of quick reports with a set of built-in tools, which are easy to use and learn, with no IT specialist needed, in order to be operational in an effective manner.
- IFS is based on your organization matrix to efficiently ensure the correct access to the tool, which can be done via menus etc. You can easily adapt or fine tune permissions to work at high level or on very detailed level, and control rights access management depending on your organization matrix role.
- The speed of bug fixes should be improved by the IFS after sales teams. We saw the difference of responsiveness prior to Go Live and after Go Live, with a change of teams. IFS France is working on that point, and strategically wants to innovate by acting now with two other third-party companies in early 2017, to improve the after sales experience for customers.
- There is no license model between the full licenses, which gives access to all IFS features, and the light licenses, to get access to a specific module like expense sheet. As a consequence, you must acquire a full access license for one team working only with a dedicated module (e.g. general ledger). Maybe an intermediate type license would be welcome to balance the budget. IFS tries to make prices competitive but you have to consider full upgrades of the product too, where requiring full licenses can be hard on the budget.
- When you have an Active Directory ecosystem with a trust relationship, users from domain B can't natively access IFS, even if AD sync is in place with domain A. It's important to improve that functionality because many companies have a merge and acquisition context, with SOX constraints sometimes, and avoiding maintaining contacts or local accounts simplifies SOX compliance, or to management of accounts within the company.
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- Reporting is now centralized and managed. Previously, reports were outside the information systems and there was a risk of incoherence.
- Accounting controls are now in place on the overall processes, including production, which helped the company to reduce closing periods or to produce more easily official mandatory accounting files yearly.
- Interfaces between the CRM forecast tool and IFS helped to keep the tools in sync, and to decrease the processing times prior to production launch.
Microsoft AX, QAD (in continuation of our previous ERP), Sage X3 was an out of the box ERP that was part of initial RFP.
We have chosen IFS based on the compromise between costs & budget, functionality, technical features, and feedback from similar customers that gave their feedback.
The project manager team and qualification level of technical or consultant teams were differentiating factors too.
Finally IFS application was named in the Gartner’s mid-market ERP Magic Quadrant, along with SAP, and helped us to finalize our choice.
We have chosen IFS based on the compromise between costs & budget, functionality, technical features, and feedback from similar customers that gave their feedback.
The project manager team and qualification level of technical or consultant teams were differentiating factors too.
Finally IFS application was named in the Gartner’s mid-market ERP Magic Quadrant, along with SAP, and helped us to finalize our choice.