Infoplus

Infoplus, a warehouse management system software, has gained popularity among users for its seamless integration with Netsuite, enabling efficient management of distribution and supply chain fulfillment. The software's knowledge base has proven to be invaluable, providing timely solutions in the absence of responsive customer service. Users have expressed the need for better employee tracking during the Pick/Pack process and have requested a scan out feature for pack-out to enhance rate shopping capabilities. In terms of affordability, customers have positively reviewed Infoplus for its low cost compared to other WMS solutions, making it an ideal choice for small to mid-size companies.

With Infoplus, users have experienced improved fulfillment operations by easily accessing order and inventory information and making necessary changes with minimal effort. Many long-term customers, having used the software for more than three years, have highlighted their satisfaction and lack of intention to switch to alternative systems. The effectiveness of Infoplus spans across various aspects of warehouse management such as managing orders, making edits, receiving ASNs quickly and conveniently. Moreover, the software excels in connecting seamlessly with e-commerce platforms and retail partners, making it one of the best 3PL solutions available on the market.

The reports generated by Infoplus offer valuable insights to different departments within organizations, both summary and detailed in nature. Through thorough configuration, businesses can automate their order processing and fulfillment workflows, resulting in significant time and cost savings. Users appreciate the flexibility of the system as it allows them to customize their business processes according to their specific requirements. The dashboard provides great visibility for users and management alike by delivering tailored data that aids decision-making. It is recommended that users spend time with the implementation team and have access to a dedicated programmer proficient in JavaScript and REST API to fully harness the software's potential.

While overall experiences with Infoplus have been positive, some users have encountered challenges during setup and UOM process conversions, which required substantial time and attention. Achieving consistency in billing and UOMs necessitated extensive testing and effective communication with support. The configuration, training, and testing phase before launching the software typically takes 2-3 months. Despite these minor hurdles, users have expressed exceptional satisfaction with their decision to implement Infoplus, noting its significant benefits to sales, warehouse, and accounting teams.