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OpenText MBPM

OpenText MBPM
Formerly Metastorm BPM

Overview

What is OpenText MBPM?

OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.

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Learn from top reviewers

OpenText MBPM - a rapid development wonder

Rating: 7 out of 10
December 20, 2018
IncentivizedVetted ReviewVerified User
We use Metastorm across several departments in our organization. It is a great tool for automating tasks and streamlining workflows. Other people within our company use Metast...
Continue reading
Verified user
Consultant
OpenText MBPM4 years of experience

Powerful, easy to use with a few limitations

Rating: 8 out of 10
July 6, 2018
IncentivizedVetted ReviewVerified User
Everyone uses Metastorm on a daily basis. We do this to develop applications for resale and by using it internally to stress test these applications. We use it to front CRM in...
Continue reading
Peter Green
Board Member - Information Technology
Director of Technology
Positively OnLine Ltd
OpenText MBPM14 years of experience

Rapid Process Management

Rating: 9 out of 10
May 27, 2016
IncentivizedVetted ReviewVerified User
OpenText MBPM was used for mapping business processes. It was used to identify and quantify the impact of business process change alternatives and connected business capabilit...
Continue reading
Harish Rajput
Consultant - Information Technology
Business Excellence Manager - Lean Projects & Process Methodologies
Navistar Inc
OpenText MBPM2 years of experience

Metastorm Review

Rating: 5 out of 10
August 25, 2014
IncentivizedVetted ReviewVerified User
Metastorm is used across our organization for business process management and workflow creation.
Continue reading
Matt Temple
Administrator - Information Technology
Application Integration Analyst
Porter Wright Morris & Arthur, LLP
OpenText MBPM7 years of experience

A software developer's view on Metastorm

Rating: 8 out of 10
August 23, 2014
Vetted ReviewVerified User
Metastorm has found wide acceptance in our organization streamlining workflows and automating tasks. We use it across many departments, and are continually designing new proce...
Continue reading
Eden Mack
Employee - Information Technology
Senior BPM Developer
K&L Gates
OpenText MBPM8 years of experience
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Pricing

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OpenText MBPM

OpenText MBPM

N/A
Unavailable

What is OpenText MBPM?

OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Camunda?

Camunda is a process orchestration tool designed to help organizations design, automate, and improve any process. Built for business and IT collaboration using BPMN and DMN standards, Camunda aims to enable seamless integration across endpoints to transform mission-critical processes.

Nintex Process Platform

Nintex Process Platform

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What is Nintex Process Platform?

Nintex offers a platform that helps companies discover, automate, and optimize business processes.

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Product Details

What is OpenText MBPM?

OpenText MBPM Video

The first video in a 3 series demo by an individual.

OpenText MBPM Competitors

OpenText MBPM Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.

IBM Business Automation Workflow are common alternatives for OpenText MBPM.

Reviewers rate Process designer highest, with a score of 8.1.

The most common users of OpenText MBPM are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(16)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Metastorm has become an essential tool for organizations looking to streamline their workflows and automate tasks. Users across departments rely heavily on its automation capabilities and connectors to enhance their work experience. The software is widely accepted within the organization for business process management and workflow creation, with multiple departments utilizing it to design and implement new processes.

Metastorm is used on a daily basis by everyone in the organization as a versatile development platform. It is instrumental in mapping business processes, quantifying the impact of process changes on IT systems, and stress testing applications. Users appreciate its ability to automate tasks and streamline workflows, making their work more efficient and productive. From fronting CRM information to managing client configurations and handling support tickets, Metastorm's range of applications extends to developing opportunity and project management systems.

Furthermore, Metastorm enables users to approach others with ideas on how the software can further improve their work experience. Its versatility means that it is helpful across several departments, ensuring smooth operations throughout the organization. Whether it's automating tasks or assessing the impact of process changes on IT systems, Metastorm proves invaluable in creating efficient workflows that drive productivity across the board.

  • Easy to use for developers: Users have found Metastorm to be user-friendly, especially for developers. They appreciate its intuitive desktop client and the ability to personalize workflows.
  • Good balance between ease of development and customization: Reviewers mention that Metastorm offers a well-balanced approach to development and customization. It provides pre-built controls for quick development while also allowing developers to utilize the extensive .NET framework for customizing their experience.
  • Flexible workflow solution: According to users, Metastorm stands out among other workflow solutions in terms of flexibility. It closely aligns with a true state machine architecture, enabling the creation of intricate workflows and dynamic user interfaces.

Difficult to Understand for Business Stakeholders: Some users have found the tool difficult to be understood by business stakeholders due to its requirement of deep technical knowledge to create proper diagrams. This has resulted in a lack of effective communication and collaboration between technical teams and business stakeholders.

Convoluted User Interface: Users have mentioned that the user interface of the tool is convoluted and subject to frequent changes with new releases, making it challenging to navigate and use. The constant updates disrupt familiarity and productivity, requiring users to frequently adapt to new interface layouts and features.

Limited Reporting Functionality: Several users have noted that the built-in reporting functionality is limited in scope and customization options. This limitation hampers their ability to generate comprehensive reports tailored to specific business needs, forcing them to rely on external tools or manual workarounds for advanced reporting requirements.

Reviews

(1-5 of 5)
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OpenText MBPM - a rapid development wonder

Rating: 7 out of 10
Incentivized
December 20, 2018
Verified User
Vetted Review
Verified User
OpenText MBPM
4 years of experience
Use Cases and Deployment Scope
We use Metastorm across several departments in our organization. It is a great tool for automating tasks and streamlining workflows. Other people within our company use Metastorm to map business processes as well as to identify the impact of business process changes with IT systems. It is also helpful for the process of workflow creation.

Pros and Cons
  • Integration into third party applications
  • Rapid Development; allows developers to quickly build and/or change workflows
  • Powerful user interface design
  • High degree of scalability
Likelihood to Recommend
Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
OpenText MBPM Feature Ratings
Process Engine (8)
72.5%
7.3
Process designer
80%
8.0
Process simulation
70%
7.0
Business rules engine
90%
9.0
SOA support
60%
6.0
Process player
70%
7.0
Support for modeling languages
80%
8.0
Form builder
70%
7.0
Model execution
60%
6.0
Collaboration (1)
80%
8.0
Social collaboration tools
80%
8.0
Reporting & Analytics (3)
70%
7.0
Dashboards
80%
8.0
Standard reports
90%
9.0
Custom reports
40%
4.0
Content Management Capabilties (1)
60%
6.0
Content management
60%
6.0
Return on Investment
  • Easy and convenient access to client configuration information
  • It provides numerous built-in controls which are quite useful during rapid development cycles
  • It also provides a tremendously rich .NET framework which can be used to tweak the experience to the needs of each individual customer
Alternatives Considered
We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
Other Software Used

Powerful, easy to use with a few limitations

Rating: 8 out of 10
Incentivized
July 06, 2018
PG
Peter Green
Director of Technology
Positively OnLine Ltd (Information Technology and Services, 11-50 employees)
Vetted Review
Verified User
OpenText MBPM
14 years of experience
View profile
Use Cases and Deployment Scope
Everyone uses Metastorm on a daily basis. We do this to develop applications for resale and by using it internally to stress test these applications. We use it to front CRM information, hold client configuration information, workflow support tickets, and are developing opportunity management and project management applications. We currently have 7.6 and 9.3 installed as some of our clients are still using older versions.
Pros and Cons
  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
Likelihood to Recommend
Good - Decision branching, Access to multiple external data sources, Prioritisation of user tasks, Keeping documents with workflows, and Ease of development and speed to make it live.

Less Good - Forms with lots of dependencies between the fields and Troubleshooting in some instances.

Poor - Ability to act as a repository for template forms and Reporting.
OpenText MBPM Feature Ratings
Process Engine (8)
37.5%
3.8
Process designer
90%
9.0
Process simulation
80%
8.0
Business rules engine
N/A
N/A
SOA support
N/A
N/A
Process player
N/A
N/A
Support for modeling languages
N/A
N/A
Form builder
60%
6.0
Model execution
70%
7.0
Collaboration (1)
50%
5.0
Social collaboration tools
50%
5.0
Reporting & Analytics (2)
55%
5.5
Dashboards
70%
7.0
Custom reports
40%
4.0
Content Management Capabilties
N/A
N/A
Return on Investment
  • The development of the ticketing system has enabled us to greatly improve customer relationships
  • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
  • Management information from the system has improved decision making
Alternatives Considered
Before first using Metastorm at a previous company, I reviewed 30 systems, shortlisted 4 and chose Metastorm as being intuitively the easiest to develop with. We have recently looked at a number of alternatives but decide to stick with OpenText BPM.
Other Software Used
Users and Roles
15
Sales, Customer Service, Support, Development, Administration and Finance.
Support Headcount Required
1
SQL Skills
Metastorm development skills
Business process design and understanding
Business Processes Supported
  • Help Desk Ticketing
  • Works Order Management
  • CRM
Innovative Uses
  • Unstructured reminders (for self or others)
  • License Key generation and management
  • Password safe and audit of access
Future Planned Uses
  • Product development lifecycle management
Likelihood to Renew
8
We believe there is a market amongst our client base for the functionality OpenText BMP can address.

Rapid Process Management

Rating: 9 out of 10
Incentivized
May 27, 2016
HR
Harish Rajput
Business Excellence Manager - Lean Projects & Process Methodologies
Navistar Inc (Retail, 10,001+ employees)
Vetted Review
Verified User
OpenText MBPM
2 years of experience
Use Cases and Deployment Scope
OpenText MBPM was used for mapping business processes. It was used to identify and quantify the impact of business process change alternatives and connected business capabilities with IT systems.
Pros and Cons
  • Diagnoses and highlights errors and inconsistencies for correction based on BPMN standards.
  • Support different views of the process from Swimlane perspective, system interactions, process to process dependency, process to attributes, process to rules.
  • Able to publish processes per custom defined templates or formats on the fly.
  • Changes to a common element are automatically made to every use of that element on all diagrams (insert, update, delete).
Likelihood to Recommend
OpenText MBPM is well suited for rapid application development where process workflows are well designed in a detailed environment. A servicing organization could benefit from being able to manage and design complex case management processes and applications. It is not suited for the automotive industry where complex custom engineering processes exist within product engineering (vehicle) and manufacturing plants.
OpenText MBPM Feature Ratings
Process Engine (8)
100%
10.0
Process designer
100%
10.0
Process simulation
100%
10.0
Business rules engine
100%
10.0
SOA support
100%
10.0
Process player
100%
10.0
Support for modeling languages
100%
10.0
Form builder
100%
10.0
Model execution
100%
10.0
Collaboration (1)
90%
9.0
Social collaboration tools
90%
9.0
Reporting & Analytics (3)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Content Management Capabilties (1)
100%
10.0
Content management
100%
10.0
Return on Investment
  • Positive: Able to provide scalability from capabilities to processes and applications for each business domains that allowed decommission of legacy unused applications and to eliminate waste and overhead cost.
Alternatives Considered
Metastorm was used to meet specific client needs. Ease of use and navigation was one big factor
Other Software Used
Users and Roles
15
Process design team
Support Headcount Required
2

BPM Architect

Systems Engineer

Business Processes Supported
  • Simplify parts procurement suppply chain
  • Perform vendor selection
  • Manage case management
Innovative Uses
  • Custom procurement application
  • Contract approval process with external business partners
  • Support case routing
Future Planned Uses
  • Community collaboration and feedback loop
  • Integration with ERPs, crm
  • Web portal and search analysis
Likelihood to Renew
10
Products Replaced
No
Key Differentiators
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
  • Analyst Reports
Client desired features, usability, technology stack etc.
Evaluation Lessons Learned
None
Implementation Details / Implementation Partner
  • Vendor implemented
Implementation Rating
10
Support Rating
10
Great customer service for an API support related query
Bug Resolution
No
Exceptional Examples of OpenText MBPM Support
I had a query related to custom API that I needed to integrate with Salesforce. I received exceptional service.
Easy Tasks
  • Process design
  • Reporting
  • Simulation
Difficult Tasks
  • Simulation
  • Validation
  • Attribute search
Mobile Interface Availability and Impressions
Yes, but I don't use it
Usability
9
Although it is intuitive to use it does require training

Metastorm Review

Rating: 5 out of 10
Incentivized
August 25, 2014
MT
Matt Temple
Application Integration Analyst
Porter Wright Morris & Arthur, LLP (Law Practice, 201-500 employees)
Vetted Review
Verified User
OpenText MBPM
7 years of experience
Use Cases and Deployment Scope
Metastorm is used across our organization for business process management and workflow creation.
Pros and Cons
  • Ability to customize workflows
  • Integration into third party applications
  • Ability to use both a GUI and code-based interface to create business processes
Likelihood to Recommend
I think Metastorm could be a useful tool, but there are other [business process management] options that better fit the needs within our organization.
Return on Investment
  • Reduction of paper usage for certain processes
  • Streamline some business processes
Alternatives Considered
These products are currently being reviewed for new initiatives. Metastorm will also be considered.
Likelihood to Renew
3
There are other products that seem to be a better fit for future initiatives.

A software developer's view on Metastorm

Rating: 8 out of 10
August 23, 2014
EM
Eden Mack
Senior BPM Developer
K&L Gates (Law Practice, 1001-5000 employees)
Vetted Review
Verified User
OpenText MBPM
8 years of experience
Use Cases and Deployment Scope
Metastorm has found wide acceptance in our organization streamlining workflows and automating tasks. We use it across many departments, and are continually designing new processes. It is uncommon for a week to go by where I am not approached by someone with an idea about how Metastorm can improve their work experience.
Pros and Cons
  • Rapid Development: Metastorm is designed to allow developers to quickly build (or change) workflows. Business Logic, rules and regulations change quickly in today's world and being agile about software changes keeps users productive and engaged.
  • Customization: While Metastorm provides many pre-built controls useful during rapid development cycles, it also provides a rich .NET framework which can be used to customize the experience. This provides a nice balance between ease of development and detailed customization.
  • Flexibility: I've evaluated many workflow solutions, and most are restrictive in form design or branching options. Metastorm closely approaches a true state machine architecture allowing for complex workflows and rich user interfaces.
Likelihood to Recommend
Metastorm is an Enterprise level tool. While it can perform well in both small and large projects the setup and maintenance may make the product feel unwieldy or too expensive for small companies. Also, every workflow provider in the market will tell you how their product eliminates the need for a software developer. That's simply not true. Think about your resources, and consider hiring a consultant if necessary.
Return on Investment
  • Metastorm has allowed us to evaluate new business much faster allowing us to move quickly when time matters.
  • We have used Metastorm to automate a number of complex and tedius tasks, freeing up our staff to do other important business.
  • Metastorm has allowed me to automate a number of administration functions, and share the software management responsibility with the users themselves.
Alternatives Considered
I have evaluated [business process management] products such as Nintex, K2, and Intapp. Each of these products are excellent options, and each have strengths and weaknesses. Metastorm and K2 in my opinion offer more flexibility, but require a higher level of technical ability to implement. Nintex and Intapp are more wizard driven, allowing for a less technical user to develop a more basic workflow. I would not suggest that any of these products are appropriate for an individual with no programming experience, although the Intapp offering most closely approaches that demographic.
Likelihood to Renew
7
I am very happy with Metastorm and fully intend to use it for the next several years. The only concern for me regarding Metastorm is the indications that OpenText will discontinue the product in the future. I have not yet evaluated Cordys, and cannot comment on how it will perform as OpenText's heir apparent.
Users and Roles
1000
Metastorm is used by many aspects of our business including legal evaluation, Information Technology, Human Resources, and Financial Services/Accounting. We are currently building workflows to help streamline research and help review
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