Great for Polished Professional Branded Proposals that Impress Our Prospects but Pricy for Small Business
Use Cases and Deployment Scope
We use PandaDoc for generating proposals for prospects and clients, and occasionally for sending contracts, NDAs, statements of work, and other legal documents to other partners, vendors, and contractors. Mostly. We use PandaDoc to send proposals to prospective clients, allowing us to get their e-signature and move to the invoicing step.
Pros
- Wide variety of templates
- Professional, polished look to documents
- E-signature capability
- Ability to see when and how long recipients have viewed the document
- Automatic reminders and expiration dates
Cons
- Sometimes the fillable fields don't automatically map properly and you have to manually adjust.
- Plan tiers and pricing recently changed, so now we get less value and less features (limited templates, no more pricing tables or invoicing/connected payment) for the same price, which is pricy for a small business.
- Easier, integrated invoicing as an included feature (so we don't have to use a different software for invoicing/payment collection) would be ideal. You have to upgrade to the Business Plan for this.
Return on Investment
- Time saved creating documents by utilizing their templates as a great place to start.
- Time saved on branding and proposal generation as PandaDoc allows us to customize documents with our logo and copy, and save as a template to keep reusing.
- Time and money saved on legal fees as PandaDoc allows us a way to generate legal documents ourselves by leaning on their pre-made templates (ie. contractor statement of work, and standard NDA).
- Money saved on e-signature software.
Alternatives Considered
QuickBooks Online, Google Forms and HubSpot CRM
Other Software Used
HubSpot CRM, Google Drive, SurveyMonkey, Google Meet








