Payoneer Chaos
I use Payoneer to get paid by my customers. I am supposed to paid an up front fee for producing content and then royalties on a regular …
Overview
What is Payoneer?
Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.
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Popular Features
- Fraud Detection (9)3.434%
- Payment Form Acceptance (9)1.818%
- Billing and Invoicing Support (10)1.515%
- Global Support (10)1.111%
Reviewer Pros & Cons
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What is Payoneer?
Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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How To Get Euro Payment Service From Payoneer
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What is Payoneer?
Payoneer is a partner for digital commerce,
everywhere. From borderless payments to boundless growth, Payoneer
promises any business, in any market, the technology, connections and
confidence to participate and flourish in the new global economy.
Payoneer Video
A Universe of Opportunities | Payoneer connects the world together on a single platform, to make it as easy to do business globally as it is locally.
Whether sending or receiving marketplace payouts, getting paid by international clients, payingremote contractors, optimizing...
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Payoneer Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.
Reviewers rate Fraud Detection highest, with a score of 3.4.
The most common users of Payoneer are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Payoneer is a versatile payment gateway that has been widely used by freelancers, vendors, and businesses to facilitate hassle-free transactions without tax deductions. Users have reported positive experiences with the platform, highlighting its ability to receive money from different vendors and tester sites without any hassle or commission charges. The quick and simple registration process, with account verification typically taking less than an hour, has been praised by users who appreciate the seamless onboarding experience. One of the key advantages of Payoneer is its flexibility in receiving money from anywhere in any currency, which can then be easily deposited into the user's bank account within 24 hours. This feature has made Payoneer popular among international freelancers and businesses who need to receive payments from clients around the world. Additionally, referring Payoneer to others can result in earning through their first transactions, making the platform an all-rounder earning solution.
However, some users have encountered issues with Payoneer's transaction blocking feature, which blocks transactions without reason and causes inconvenience and delays in accessing funds. The customer support provided by Payoneer has also been inconsistent according to user feedback, with some feeling misled or frustrated by the lack of assistance. Another area of concern highlighted by users is the payment approval process, which can take longer than expected and cause delays in receiving funds. Users have expressed dissatisfaction with the annual fee charged by Payoneer, especially if it is deducted from a small payment amount. Additionally, resolving issues with Payoneer accounts has proven challenging for some users, who have reported difficulties in reaching a resolution and even account closure without a clear explanation.
Despite these limitations and support issues, Payoneer continues to be regarded as one of the best solutions for receiving international remittance and converting it into local currency. Its ease-of-use and wide range of use cases have made it valuable for freelancers, businesses with international clients, and even industries like music where it facilitates the collection of mechanical royalties. Users appreciate Payoneer's convenience, security, and ability to simplify financial transactions across borders. Many businesses have integrated Payoneer into their operations, leveraging its payment gateway capabilities for mass payouts, online shopping, payment for goods and services, and withdrawal of money from banks. The platform's integration with accounting software has also made it a convenient solution for accepting online payments. Overall, despite some challenges reported by users, Payoneer serves as a reliable and versatile payment gateway for various user needs.
Global Acceptance: Many users have praised Payoneer for its wide acceptance worldwide, allowing them to easily send and receive payments internationally. This feature has been appreciated by a significant number of reviewers.
Nominal Exchange Rates: Several users have mentioned that they appreciate the nominal exchange rates offered by Payoneer compared to similar platforms like PayPal. This has been seen as a positive aspect by numerous customers.
Useful Tracking Feature: The tracking feature provided by Payoneer has been found useful by many reviewers for keeping tabs on their transactions, payments, and balances. Users have expressed their satisfaction with this feature in their feedback.
Slow customer service resolution: Several users have complained about the slow resolution of issues by the Payoneer customer service team. Users feel frustrated with the lack of prompt assistance and express a desire for faster response times.
Limited availability for international payments: Some users have reported that sending and receiving payments from certain countries is still not available on Payoneer. This limitation hinders their ability to conduct business globally and is seen as a significant drawback by these users.
Long time for international payments: There are mentions of international payments taking more than a week to be received, which is perceived as a long time by users. This delay in receiving funds can cause inconvenience and affect cash flow for businesses relying on timely transactions.
According to user reviews, recommendations for Payoneer include improving website security and design, considering it as an alternative to PayPal, and using it for international trade. Users highly recommend that Payoneer enhance the security of its website and improve its design with more vivid colors. They also suggest utilizing Payoneer as a safe and efficient payment platform, especially as an alternative to PayPal. Many users find Payoneer particularly useful for international trade, stating that it is the best alternative to PayPal for online transactions. Overall, users highly recommend Payoneer for its high-quality service, security, and user-friendly interface.
Attribute Ratings
Reviews
(1-25 of 31)Companies can't remove reviews or game the system. Here's why
April 15, 2024
Payoneer Chaos
Score 1 out of 10
Vetted Review
Verified User
January 16, 2024
Payoneer Review
- I believe they are great at charging fees both for paying for products and for receiving money
- I believe they can accept payments from Amazon KDP and ClickBank
- In my opinion, hey are excellent in making life tough for honest account holders
- In my opinion, Non-existing customer service
- In my opinion, Slow customer service
- In my opinion, Support uses canned replies
- In my opinion, Support either don't understand English or doesn't read it
- In my opinion, Provides a useless link when you need fast help
- In my opinion, Could be smoother in accepting money from private persons
September 18, 2023
Awful service. Don't recommend to anybody. We are planning move out to another bank from next month.
Score 1 out of 10
Vetted Review
Verified User
- Make payment transfers
- Payment transfers
- Time of payment verfication
- Huge fees
June 24, 2023
My opinion on Payoneer payment system
- Pay or receiving money from International clients is easy with Payoneer.
- It offers a local bank account in many countries to receive payments in local currency.
- Specially Payoneer is helpful for those countries which don't have PayPal support.
- I believe Pioneer customer support is awful. It needs a lot of improvement in my opinion.
- Currency conversation charges are in higher sight than SWIFT system.
- Overall user experience is not up to the Mark.
Score 1 out of 10
Vetted Review
Verified User
- Fast payments to different countries
- Good reporting features
- Terminated our account for no reason
- I believe customer support is terrible
April 18, 2023
Cancelled My Account For No Reason
Score 1 out of 10
Vetted Review
Verified User
- safe transactions
- customer service
- transparency
March 08, 2023
Almost destroyed my business, blocked account, gave fake deadlines, can't decide what they need to unlock it
Score 1 out of 10
Vetted Review
Verified User
- Receiving payments
- Blocking accounts for weeks without a reason
- Giving false deadlines
- Having a common sense (e.g. understanding that private companies that pay freelancers not always have an "Amazon-type profile" which can be screenshotted)
December 27, 2022
Payoneer Review
Score 1 out of 10
Vetted Review
Verified User
Score 1 out of 10
Vetted Review
Verified User
September 27, 2022
Poor Support. Would Not Recommend this Software
Score 1 out of 10
Vetted Review
Verified User
- Poor Customer Response
- Lack of Fixing issues
- Quicker Response time
- Easier Contact
- Better Organisation Struction
May 20, 2022
Worst customer service from Payoneer everytime
Score 1 out of 10
Vetted Review
Verified User
- it was the only solution early in the days when i started freelance
- Customer service
- Cusomer service
- Customer service
- Services
March 29, 2022
Payoneer a leader in innovative payment solutions
- Cross border payments
- mass payouts
- receive payments in local accounts
- competitive exchange rates
- escrow service
- Automated payment initiation from web forms
- payment processing solution for websites
- Easy account opening
- Transfers to international accounts
- Opening of LLC accounts
- Other withdrawal options
March 24, 2022
Convenient and easy way to transfer funds across borders
- Low commission
- Fast transfer speed
- Famous service
- The operation of the service depends on the "Politics"
- Transfer money from your Stripe account to your Payoneer Bank and then Payoneer card
- Withdraw money at an ATM using the card, although way too expensive.
- Payments using the card online
- As bank accounts are virtual they are way too limited for any significant operation as it doesn't allow any ACH wires.
- Pay vendors is way too complicated unless they are Payoneer partners.
- Getting paid by clients is almost impossible unless it comes from Payoneer partners, every attempt I made was deemed a fraud! Those were long time clients that payed me regularly.
- Low fees
- Broad geographic support
- Processing time is incredibly slow
- Verifying account was problematic and lengthy
- Support was inconsistent
March 24, 2022
Easy to use, secure and very flexible
- Seemless integration with other payment options or bank cards. You can use it in any ATM or complete transactions to a variety of banks
- It can be used internationally without many fees
- The platform is easy to understand, very user friendly
- Customer support is also on point most of the time and they have chat options (which is good if you have a busy day, you don't have to be on the phone).
- For some international countries it take a lot to get the physical card. This may be related to the local post office too, but it's a hassle for new users
- It would be good to have tutorials on how to do basic tasks in video or audio, for users that can't read for too long or have a disability
March 23, 2022
Don't recommend Payoneer
- I don't feel that Payoneer does things particularly well.
- Large fees
- Has a payment limit of $10000
- hard to reach customer support (which is difficult since it is often needed)
- frequent technical errors after submitting payment which leaves us uneasy
March 23, 2022
Payoneer has made sending and receiving international payments easier than ever before.
- Send Payments Internationally.
- Receive Payments Internationally.
- Purchase Products/Services Internationally.
- Provide International Bank Accounts.
- The customer service team takes a long time to resolve issues.
- Sending and receiving payments from some countries are still not available.
- Sometimes it takes more than a week to receive payments internationally.
March 23, 2022
Work globally without much worry
- Direct withdrawals to bank account in local currency.
- Receive money in a variety of currencies.
- Low fees
- Receive money from other wallets, such as PayPal or Skrill
- The payment process is a bit slow
- Customer service is worse than that of the competition
March 23, 2022
The best payment platform for freelancers
- High security
- Transfers are very quick
- Multiple currencies available to work with
- They provide your very own MasterCard
- Sometimes when you reach out to customer service can are not able to provide information without escalating
- Other departments are not available to provide live assistance you have to wait for an email most times
- Quick and simple registration process, and account verification within an hour.
- Can receive money from anywhere and in all currencies like USD, GBP, EURO, etc.
- No tax deductions and commissions charges, all the transactions are done in a clear and crystal manner.
- Almost all freelancing sites have Payoneer as a payment option, hence we can use it on all freelancing and UHRS vendor sites.
- Payoneer doesn't allow both receiving and sending accounts in a single application, hence needs to make a different account for receiving the money and sending the money to someone.
March 04, 2022
Want to grow your business across the globe use Payoneer as your payment partner at minimal cost
- It is very well accepted world wide and also accepts more than 150 currencies.
- A decent and nominal exchange rates of currency as compared to similar platforms like PayPal.
- I can keep track of all the transactions, payments, balance, etc using Payoneer.
- It is because of Payoneer we can grow our business globally.
- Freelancers find it difficult to use Payoneer as it only accepts registered business entity names.
- The process of transfer of payments is slow as compared to Paypal and sometimes it takes 3-4 days in getting the payments.
- The customer service of Payoneer is not up to the mark and I think it should need drastic improvements.
February 26, 2022
Work internationally and grow your business without worrying about payments as Payoneer is there to get it.
- The best part of Payoneer is that there is no deduction of any commissions like we have in PayPal.
- I always get notifications regarding the remuneration which helps me in tracking my money.
- The payments gets automatically transfer to my bank account without any hassle.
- The conversion rate of the currency is higher than other payment tools like PayPal.
- The process of getting payment is a little bit complex in Payoneer as compared to PayPal.
- Receiving of payments takes a very long time and it's not instant.
- The customer service of Payoneer is not up to the mark and it takes a very long time to resolve simple issues.
- Receive royalties from book sales on Amazon
- Transfer royalties payment to our local bank account
- Debit card to use funds in our wallet
- Simple and easy to use user interface
- Collect in multiple currencies
- Continue to provide a range of integrated services related to financial transactions and internal payments