Cancelled My Account For No Reason
April 18, 2023
Cancelled My Account For No Reason
Score 1 out of 10
Vetted Review
Verified User
Software Version
Business Payment Solutions (Solutions for SMBs)
Overall Satisfaction with Payoneer
I use Payoneer to pay a vendor in Armenia. It is the only payment platform we can use.I have used this site for over a year now and 1 day I get an email out of the blue saying my account was closed for violating their terms. I only use it to pay 1 person and so I tried to inquire as to what the problem is. But all they would say is that I violated the terms and the decision was permanent. I tried 3 or 4 times to get an answer and that is all they would say. I did not violate any of their terms and it is draconian to do this to customers. Also, their CSR's are not English speaking and it shows.If you're going to close my account, tell me why.
- safe transactions
- customer service
- transparency
- being able to pay someone in Armenia
- making it impossible to pay this vendor
I have used all of them successfully for years without "violating their terms". Payoneer is throwing business away for no reason at all.
Do you think Payoneer delivers good value for the price?
Yes
Are you happy with Payoneer's feature set?
No
Did Payoneer live up to sales and marketing promises?
No
Did implementation of Payoneer go as expected?
No
Would you buy Payoneer again?
Yes