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Stripe Payments

Stripe Payments

Overview

What is Stripe Payments?

Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an…

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Recent Reviews

TrustRadius Insights

Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users …
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TrustRadius Insights
TrustRadius Insights

BEWARE OF STRIPE!

1 out of 10
December 08, 2022
From my experience, BEWARE OF STRIPE! THEY ARE EXTREMELY SHADY (in my opinion) AND JUST TOOK MONEY OUT OF OUR BANK ACCOUNT. They almost …
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Useful Product

8 out of 10
March 25, 2022
Incentivized
Stripe makes it easy to handle credit card sales. We use it to manage revenue and credit card processing from multiple product revenue …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Sigma

$0.02

Cloud
per charge

Radar

$0.05

Cloud
per screened transaction

Issuing

$0.10

Cloud
per virtual card

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Stripe Payments?

Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma.

Additional features and modules include Stripe Issuing, which allows users to create, manage, and distribute virtual and physical cards. Control expenses, reduce operational burden, and create new lines of revenue. Stripe Invoicing is a global invoicing platform. Stripe Treasury is a banking-as-a-service API that lets users embed financial services in a marketplace or platform. With a single integration, enable customers to hold funds, pay bills, earn interest, and manage cash flow.

Stripe Payments Video

The opportunity ahead (and at Stripe)

Stripe Payments Competitors

Stripe Payments Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Alipay, Finix, and kevin. are common alternatives for Stripe Payments.

Reviewers rate Billing and Invoicing Support highest, with a score of 4.2.

The most common users of Stripe Payments are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(317)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users have found Stripe to be an invaluable tool for their businesses, whether it's processing payments for events, e-commerce transactions, or professional services. With its seamless and user-friendly interface, Stripe ensures a smooth checkout experience without redirects or pop-ups on both desktop and mobile devices. It offers flexibility in handling one-time purchases, recurring billing, and subscription-based revenue, allowing startups and small businesses to effectively manage their financial operations. Moreover, Stripe's integration capabilities with popular platforms like Shopify, ClickFunnels, and WordPress make it a popular choice among businesses looking for an easy-to-use payment gateway. Users also appreciate Stripe's ability to handle various types of credit card payments while efficiently detecting fraudulent charges. Additionally, organizations in the non-profit sector rely on Stripe for streamlining donations and program fees. With its reliable performance, low fees, and integration with accounting systems like Salesforce, Stripe has become the preferred payment processor for businesses both nationally and internationally.

Transparent Pricing: Several users have praised Stripe's flat fee structure, finding it simple and transparent. They appreciate the ease of understanding and calculating transaction fees, which helps them effectively manage their costs.

Intuitive User Interface: Many reviewers have commended Stripe for its well-designed and intuitive user interface. They find it easy to navigate and use, allowing them to complete tasks quickly and efficiently.

Excellent Customer Support: Numerous users have expressed satisfaction with Stripe's customer support. They feel supported and valued as customers when seeking assistance, contributing to their overall positive experience with the software.

Outdated User Interface: Several users have expressed dissatisfaction with Stripe's user interface, stating that it is not modern and user-friendly. They feel that the interface could be more simplified and streamlined for easier navigation and task completion.

Slow Search Functionality: Many reviewers have mentioned that searching for information within Stripe is slow and frustrating, particularly when looking up customer details. This issue hampers their ability to efficiently retrieve the information they need.

Clunky Navigation: A significant number of users find the navigation of Stripe's features to be clunky and time-consuming. They mention that there are many different ways to track information and accomplish tasks, which adds complexity to their workflow.

Attribute Ratings

Reviews

(26-50 of 80)
Companies can't remove reviews or game the system. Here's why
March 22, 2022

Can't go wrong with Stripe.

Peter Micalizzi | TrustRadius Reviewer
Peter Micalizzi
Founder/Director
Guitar Crate (Retail, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe is a very modern payment solutions company and as such, implementing some of their utilities can be somewhat complicated. When you are looking to use them to accept payments on your Wordpress website like I was, it's very easy to set up and maintain. If you want to do anything else that is not in a content management system, you should have strong development and coding background. They have some additional offerings that extend functionality like tools to manage subscriptions but I have found that everything outside of the basic primary functions offered requires a higher degree of knowledge with coding and development and may not offer enough value to pursue the general public.
March 22, 2022

Online payment gateway for digital business.

Alyssa Kuhn | TrustRadius Reviewer
Alyssa Kuhn
Founder
Keep the Adventure Alive (Health, Wellness and Fitness, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is easy to use especially when starting up an online business. I can keep all of my products and different charges housed in there for ease of access. The fees are a bit higher and it does not notify you if recurring payments fail which can be a problem if not regularly logging into the software. The payouts are delayed so if you want money immediately into your account after a sale- this is not the platform for you.
March 22, 2022

Stripe it!

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe can make all payment integrations easier and simplify the complexity of understanding how each payment provider works. Being able to standardize flows and integrate with other 'plug and play components, as well as automate several tasks that many startups are not able to perform or have the knowledge to do, is clearly a major advantage of such payment gateways.
March 22, 2022

A must have if you want your clients to pay you

Angel RIBO - The CEO Confidant | TrustRadius Reviewer
Angel RIBO - The CEO Confidant
Chief Executive Officer
Divine Human Ventures (Professional Training & Coaching, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is a no-brainer to use Stripe. If you have an asset online, and you need to get payments from your audience, Stripe is extremely easy to use and configure and integrate into your website. It gives you the certainty that you will be easily getting the money from the people that make a purchasing decision of your products or your services. That security that you need to offer to your clients and their transactions when they trust you with their Credit Card information, is totally guaranteed by Stripe.

I have not run into any circumstances in which I could not use Stripe or I could not recommend it. It is an industry-standard really.
August 19, 2021

Locked out of account no recourse

Verified User
Executive in Corporate
Business Supplies & Equipment Company, 11-50 employees
Score 1 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Great card processing service, generally stellar customer support. They have however fallen through the floor for us.

We have been locked out of our account for close to 72 hours for "security reasons" with no recourse, update, or context as to how this can be resolved. We reached out to Stripe about an unknown login 14 days ago, they promised they would investigate what occurred during that login. We followed up three days later and they again said they would resolve it and investigate. 11 days after that original outreach, they decided that they needed to lock us out of our account due to this security concern.

They refuse to speak to us over the phone and have around $20,000 in payments sitting in the locked account. They refuse to distribute them or give us any information. Their only response has been "we will contact you soon via email or phone". For 72 hours they have been continuing to draw funds from our customers and we have no idea who they are distributing those funds to, if customer cards are valid, if we need to fulfill those orders. We have no transparency and are beyond displeased with their lack of care on this matter. Find another processor if you want 100% uptime.
June 11, 2021

Stripe for Multiple Kajabi Accounts

Andy Ryan | TrustRadius Reviewer
Andy Ryan
Launch Engineer
Let's Launch (Marketing and Advertising, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We use Stripe primarily with our online courses and membership sites through Kajabi. We think it's a great way to manage monthly subscriptions or recurring charges such as payment plans. We set everything up in Kajabi and then it just works in Stripe. When we shut down a membership program it was very easy to go into Stripe and cancel the recurring payments and also to refund people who had paid in advance.
March 02, 2021

The Best Payment Processing Solution for SaaS, Apps, and Custom Ecommerce by Far!

Bryan McAnulty | TrustRadius Reviewer
Bryan McAnulty
Owner / Founder
Velora Studios (Design, 1-10 employees)
Score 10 out of 10
Vetted Review
ResellerIncentivized
Likelihood to Recommend
If you are building a custom web, mobile, or e-commerce application, Stripe is the most flexible, easiest to implement, and feature-rich platform available today. Other payment processors have poor APIs, poor documentation, and poor support in comparison. We've worked with a number of more legacy payment gateway and merchant account setups in the past, and the hassles and hurdles slow down product development.

Stripe's support is extremely fast and knowledgeable. We can ask Stripe's live chat a complex software implementation question and have an answer from a real knowledgeable person in minutes. Getting a helpful answer at all from some other payment services we have worked with can be a challenge in comparison.
March 01, 2021

Easy Payment Processor

Verified User
Partner in Marketing
Retail Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe is one of the easiest solutions to integrate payment processing into your store. However, if you are using Shopify to sell your products, I would use Shopify payments instead. As you scale, Shopify payments become a lot less expensive. If they are selling on places outside of Shopify, I would definitely recommend Stripe as a solution.
February 21, 2021

Stripe is clean, simple, and easy to use

Verified User
Professional in Marketing
Design Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe is a great payment processor and I've had no issues with it at all. It's good for small businesses and WordPress websites in particular, though in order to use things like recurring payments with subscriptions, you will have to purchase additional (costly) plugins for it to work with WooCommerce.
February 20, 2021

Charge credit cards in multiple ways with good connections to other apps and software

James Crook ☛ Business Coach for Massage Therapists ☚ | TrustRadius Reviewer
James Crook ☛ Business Coach for Massage Therapists ☚
Lead Business Coach for Massage Therapists
Massage Champions (E-Learning, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe is an easy way to charge people's credit cards because it connects easily with online shopping carts and other services. It does a good job because it's simple and it has wide connectivity.
February 20, 2021

Stripe the Paypal killer!

Kevin Miller | TrustRadius Reviewer
Kevin Miller
Owner
Visionforce Solutions LLC (Marketing & Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I can't think of any scenario where Stripe isn't appropriate except if a client or customer needs to use Stripe in a country where it's not supported. I BELIEVE it only works in America, but don't quote me on that! Any business that needs a trusted and reliable gateway should try Stripe for their business. The setup process is very easy, and your account activates fully once you verify some important info.
February 20, 2021

Stripe just works. Use it.

Verified User
C-Level Executive in Other
Music Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The great thing about Stripe is that once it's embedded and integrated as the payment processor on your e-commerce platform of the channel, it just works. Since integrating it years ago we've never had an outage or a problem where the module could not accept payments. That kind of peace of mind is invaluable considering how many other things can go wrong. If it's offered as an option on the channel that you're using—use it! I can't really think of a scenario where using Stripe would have a downside, other than if the platform or channel you're using does not offer it as an integration option yet. And if that's the case, ask for it!
April 28, 2020

Senior Manager Customer Experience

MM
Melissa McCormack
Senior Manager Customer Experience
Constant Therapy (Health, Wellness and Fitness, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe get the payments done easily! When customers request payment history or the reissuing of a receipt it is simple to provide and access. Handling disputes is also made fairly simple in Stripe. The security associated with Stripe is top-notch. I'm never concerned about Stripe's authentication. Creating coupon offers is very simple and easy to implement!
March 09, 2020

Stripe

HS
Holly Snell
Controller
Rouxbe Global Food Group Inc (E-Learning, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe is a very robust payment processing product. It is a great tool for small businesses to large businesses. The fee price point is right in line with PayPal. Reporting by customer/day/month is very intuitive. I like being able to drill down to all sorts of variations of reporting.
March 03, 2020

Stripe: Great software for billing

Jon Walka | TrustRadius Reviewer
Jon Walka
Senior Sales Representative
Wodify (Information Technology & Services, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe has just been a lifesaver when setting up billing and subscriptions, running payments, and has been a massive upgrade from the homegrown system we had built for billing prior to migration. The company itself has been great from the setup to support aspect so they've shown their worth at all stages. We've been really also really lucky to not have any issues. When things just work it's just great.
February 29, 2020

Great at what it does, recent changes make it less great.

Verified User
Executive in Corporate
Health, Wellness and Fitness Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It works really well as a payment processor. However, we also have to use PayPal as well, because we found that a lot of people prefer to use PayPal because at the point of sale, they either don't feel like going and getting out their credit cards, OR they feel more secure just having their credit card information in one place (PayPal) instead of putting it in several places online. Because of this we were losing out on a lot of sales, so we now offer both credit card payments through Stripe, and Pay with PayPal options.
February 13, 2020

Stripe - an easy solution to increase sales

Sarah Lightman | TrustRadius Reviewer
Sarah Lightman
Singer/Songwriter
self (Entertainment, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think that Stripe well suited for any business all or large, generating online business and wanting to increase sale outlets and profit. It’s great for websites, and suitable for invoicing as well. It’s maybe not appropriate for someone who is already using another platform to sell products. It might be keeping the business more organized to keep track of just one company to charge. Especially if that has multi employees doing transactions.
January 28, 2020

Stripe - The Ideal Payment Processor for Nonprofits

David S. Levine, CFRE | TrustRadius Reviewer
David S. Levine, CFRE
Development Manager
Christodora: Nature, Learning, Leadership (Non-profit Organization Management, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For nonprofits, their rates are unbeatable. Except for donation/payment platforms that claim to be free (they never are), Stripe's rates are the best (2.2% + $.30 for V/MC, 3.5% + $.30 for AmEx, cap of $5 fee for ACH/EFT/Bank Account). They also do offer a lot of reporting and integration options, which, if you can navigate them, are very helpful, particularly for finance and reporting. It's not as easy to set up what data is collected permanently from transactions, unfortunately, so don't count on Stripe for address collection, but for the rest, it is quite suitable for nonprofits.
January 22, 2020

Using Stripe for my Small Business

Reagan Baird Nash | TrustRadius Reviewer
Reagan Baird Nash
Life Coach
Garland Independent School District (Professional Training & Coaching, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe is great for small businesses and ministries like mine. For someone with all kinds of clients and accounts, offering all kinds of payment options to those who are submitting money to my business is always a plus. No matter what payment methods they use, it gets wired right to my business bank account with no problem at all.
December 07, 2019

Start-up Using Stripe

Verified User
Analyst in Other
Computer Networking Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Stripe can to some good extent replace a solution that would otherwise be performed by an ERP system or its part. Since Stripe evolved as a start-up and gained its popularity in small firms, so startups will benefit from its usage. It would be less appropriate to use it in enterprises.
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