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Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users …
Starting at $0.02 per charge
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What is Stripe Payments?
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an…
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Pricing
Sigma
$0.02
Cloud
per charge
Radar
$0.05
Cloud
per screened transaction
Issuing
$0.10
Cloud
per virtual card
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Stripe Payments?
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma.
Additional features and modules include Stripe Issuing, which allows users to create, manage, and distribute virtual and physical cards. Control expenses, reduce operational burden, and create new lines of revenue. Stripe Invoicing is a global invoicing platform. Stripe Treasury is a banking-as-a-service API that lets users embed financial services in a marketplace or platform. With a single integration, enable customers to hold funds, pay bills, earn interest, and manage cash flow.
Additional features and modules include Stripe Issuing, which allows users to create, manage, and distribute virtual and physical cards. Control expenses, reduce operational burden, and create new lines of revenue. Stripe Invoicing is a global invoicing platform. Stripe Treasury is a banking-as-a-service API that lets users embed financial services in a marketplace or platform. With a single integration, enable customers to hold funds, pay bills, earn interest, and manage cash flow.
Stripe Payments Video
The opportunity ahead (and at Stripe)
Stripe Payments Competitors
Stripe Payments Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Reviews and Ratings
(317)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users have found Stripe to be an invaluable tool for their businesses, whether it's processing payments for events, e-commerce transactions, or professional services. With its seamless and user-friendly interface, Stripe ensures a smooth checkout experience without redirects or pop-ups on both desktop and mobile devices. It offers flexibility in handling one-time purchases, recurring billing, and subscription-based revenue, allowing startups and small businesses to effectively manage their financial operations. Moreover, Stripe's integration capabilities with popular platforms like Shopify, ClickFunnels, and WordPress make it a popular choice among businesses looking for an easy-to-use payment gateway. Users also appreciate Stripe's ability to handle various types of credit card payments while efficiently detecting fraudulent charges. Additionally, organizations in the non-profit sector rely on Stripe for streamlining donations and program fees. With its reliable performance, low fees, and integration with accounting systems like Salesforce, Stripe has become the preferred payment processor for businesses both nationally and internationally.
Transparent Pricing: Several users have praised Stripe's flat fee structure, finding it simple and transparent. They appreciate the ease of understanding and calculating transaction fees, which helps them effectively manage their costs.
Intuitive User Interface: Many reviewers have commended Stripe for its well-designed and intuitive user interface. They find it easy to navigate and use, allowing them to complete tasks quickly and efficiently.
Excellent Customer Support: Numerous users have expressed satisfaction with Stripe's customer support. They feel supported and valued as customers when seeking assistance, contributing to their overall positive experience with the software.
Outdated User Interface: Several users have expressed dissatisfaction with Stripe's user interface, stating that it is not modern and user-friendly. They feel that the interface could be more simplified and streamlined for easier navigation and task completion.
Slow Search Functionality: Many reviewers have mentioned that searching for information within Stripe is slow and frustrating, particularly when looking up customer details. This issue hampers their ability to efficiently retrieve the information they need.
Clunky Navigation: A significant number of users find the navigation of Stripe's features to be clunky and time-consuming. They mention that there are many different ways to track information and accomplish tasks, which adds complexity to their workflow.
Attribute Ratings
Reviews
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March 22, 2022
Can't go wrong with Stripe.
- Card payments.
- Details on payment failures.
- Integration and development.
- Fees
- Documentation
- Prepackaged solutions.
- Disputes
- Security with notifications.
March 22, 2022
Online payment gateway for digital business.
- Easy to use platform.
- Stores cards to easily use again for return charges.
- Notifies you of sales.
- Allows for multiple payment types- invoices, recurring, online sales.
- Delayed payouts.
- Fees are a little higher than some other platforms.
- If a recurring payment fails- they don’t notify me.
March 22, 2022
Integration, integration, integration.
- It's integration with Shopify makes payments very simple.
- It works nicely in the background.
- Payments are received swiftly and forwarded in a timely fashion.
- More customisation for the cart without the need for developer work would be nice.
- Lower fees.
March 22, 2022
Stripe it!
- Standardize payment flows.
- Integrate with other components.
- Automate processes.
- Ability to troubleshoot issues.
- Notification detailed issues.
- Support to startups in a co-risk model.
March 22, 2022
A must have if you want your clients to pay you
- Customer Support
- Integration with websites
- Keep all aps informed in different devices and platforms
- The % that they keep per transaction could be lower
- They make you wait for a month to get your money
August 19, 2021
Locked out of account no recourse
Score 1 out of 10
Vetted Review
Verified User
- Process payments
- Locked out of account without any recourse, no followup communication, no sensitivity to the issues they are causing.
June 11, 2021
Stripe for Multiple Kajabi Accounts
- Stripe integrates well with our multiple Kajabi accounts. It allows you to set up separate "businesses" under one stripe account.
- Stripe is really good at setting up and implementing monthly fees such as memberships.
- Stripe makes it really easy to cancel recurring monthly charges as well as refunding clients.
- Stripe is set up very much like accounting software. It works well for people that are financially minded - think spreadsheets - and not so user friendly in terms of interface. It could be a lot more modern and regular ol' Joe user if you get what I'm saying.
- They could always lower their fees.
- Stripe could also make it easier to get paid like PayPal does with PayPal.me
- Better development resources and support than other payment processors.
- No PCI compliance headaches, or frustrating technical workarounds required to process payments.
- Very developer friendly, and a service that our development team enjoys working with, which is rare in the payment processing industry.
- No automatic tax support. This is the biggest one for us. For customers that need to process complex tax situations like collection VAT or GST, Stripe allows you to create tax rates, but your software team must build out the software to support proper collection. I hope Stripe provides built-in support for taxes better in the future.
- Processing rates are slightly higher than some more legacy payment gateway/merchant account solutions, but we believe this is worth it for the level of service Stripe provides.
- As payment worldwide requirements are complex and differ from use case to use case, while the documentation and support is great, sometimes support is needed in order to understand the areas of the API that will be necessary for a specific use case.
March 01, 2021
Easy Payment Processor
- Easy integration
- Low fees
- A lot of integrations
- Not user friendly.
- Doesn't have a clear breakdown of fees with volume discounts.
- Wait period to deposit into bank.
February 28, 2021
Trusted time saver
- Secure transactions
- Easy to use reporting features
- Consistent service
- Market comparable fees
- A way to mark when items are recorded externally
- Sometimes difficult to find answers to questions
- Recurring donations tricky to set up
February 21, 2021
Stripe is clean, simple, and easy to use
- Recurring payments for subscriptions.
- WordPress integration.
- Easy to use dashboard on Stripe website.
- Functionality is pretty good, but wish I had an option to pass along the credit card fees to the customer automatically.
February 20, 2021
Charge credit cards in multiple ways with good connections to other apps and software
- Connects with the most common online shopping carts to handle online payments
- Easy to use and understand (both for purchasers and business admins)
- The login area for Stripe shows a record of transactions and displays data in useful reports
- Having a payment plan with a set number of payments with start and end dates
- "Dunning" ie re-trying scheduled payments on an interval if they fail the first time
February 20, 2021
Stripe the Paypal killer!
- Fast and easy payments and checkouts
- Customizable invoices and receipts
- Trusted by many people and growing
- I can't think of a single thing.
February 20, 2021
Stripe just works. Use it.
- Incredibly easy to integrate into whatever e-commerce platform you're using.
- It's excellent at picking out and declining potentially fraudulent charges. Very trustworthy in that respect.
- Analytics dashboard is very informative. Lots of data and information to look at.
- While the dashboard provides tons of data, it can also be TOO much to look at once sometimes. Not terrible, but just very jumbled. Can be designed a little better.
- By the same token, it can sometimes be hard to find information on their website. I find that I always have to use the search bar to find how to find things which then requires me to navigate two or three more clicks away.
- I'm not sure if they offer a POS hardware option like Square, but if they don't that would definitely be something that would be beneficial.
February 20, 2021
Essential payment gateway for membership websites and more
- Great UI
- Easy to send an invoice
- Easy to refund transactions
- Bit small to read, but I have a 4K screen and can adjust via browser Zoom.
April 28, 2020
Senior Manager Customer Experience
- Stripe has a nice dashboard
- Stripe has a basic easy to use navigation
- Exporting information is easy
- Stripe is limited when it comes to customization.
- Stripe is tricky when it comes to integration.
March 17, 2020
Swipe with Stripe
- Automatic payments
- Minimal fees
- Ease of use
March 09, 2020
Stripe
- Takes payments from all currencies.
- Has great detailed reporting.
- Dashboard is very detailed.
- Keeps customer records of payments.
- Stripe needs some help on collecting proper tax on purchases.
- Dispute timelines seem to be extremely long.
March 03, 2020
Stripe: Great software for billing
- Recurring billing.
- Subscription setup.
- Discounts and trials.
- It can used more detailed reports.
- Discounts can not be itemized only subscription based.
- Depending on users it can be a lot of info.
February 29, 2020
Great at what it does, recent changes make it less great.
- It processes payments in a secure fashion.
- It's API integrates with all of our platforms quite well.
- It has a nice user interface.
- It handles subscriptions and payment plans well.
- The reporting features could use some improvement. They don't always give clear details.
- They recently changed their policy so if a customer asks for a refund, they only refund the amount that went to us - they no longer refund the fee, which means that we essentially lose that 3.5% fee for any refunds.
- They also recently changed their policy so that the fee for international payments is higher than it was before, which is disappointing since we chose them based on the fact that their international fees were low.
- It doesn't notify us or users if they are on a subscription and their payments fail due to cards expiring. It would be great if it notified us of that.
February 14, 2020
The best payment solutions provider!
- Super easy to integrate into Product. There are great docs with live examples.
- Really quick bank settlement time.
- Unavailable in all countries
- Few products are invite only for long durations
February 13, 2020
Stripe - an easy solution to increase sales
- Stripe was easy to set up and utilize on my website.
- Stripe has helped dramatically increase my online sales. It’s a simple check out process that doesn’t discourage clients from all over the world.
- I think it would be cool if Stripe, like Square, offered free sales credit rewards for their clients for referring people.
- If Stripe offered Apple pay, cash app, and Venmo, that would be beneficial for more financial outlets as well!
January 28, 2020
Stripe - The Ideal Payment Processor for Nonprofits
- Ease of processing
- Integration with Salesforce
- User friendliness
- Settings to collect data (we want to get addresses that are being collected by the cc payments anyway).
January 22, 2020
Using Stripe for my Small Business
- Stripe does a great job of integrating with the scheduling software I use, Acuity Scheduling.
- Stripe painlessly processes payments from my clients and gets funds directly to my bank account.
- Stripe allows my clients flexibility in payment options.
- Stripe does take a processing fee off the top, which I understand (but don't necessarily love).
- If there was any way to get my payments faster, that would be amazing.
December 07, 2019
Start-up Using Stripe
- Ease of use.
- User interface.
- Pricing.