Best social media listening solution for consumer insight
I currently use Meltwater Social for consumer behavior analysis for my company. We do Social listening not only for the brand but also for …
Starting at $1,000 per month
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What is Sysomos, now part of Meltwater?
Sysomos was a social media listening and marketing solution for content discovery, planning, publishing, moderation, and analytics. Sysomos was acquired by Meltwater, and is no longer available, but the features of the former Sysomos are now part of the Meltwater…
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Pricing
Sysomos
$1,000.00
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Sysomos, now part of Meltwater?
Sysomos was a social media listening and marketing solution for content discovery, planning, publishing, moderation, and analytics. Sysomos was acquired by Meltwater, and is no longer available, but the features of the former Sysomos are now part of the Meltwater platform.
Sysomos, now part of Meltwater Screenshots
Sysomos, now part of Meltwater Competitors
Sysomos, now part of Meltwater Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, Chinese, Japanese |
Sysomos, now part of Meltwater Downloadables
Frequently Asked Questions
Sysomos was a social media listening and marketing solution for content discovery, planning, publishing, moderation, and analytics. Sysomos was acquired by Meltwater, and is no longer available, but the features of the former Sysomos are now part of the Meltwater platform.
Percolate, now part of Seismic, Sprinklr Social, and Khoros Marketing are common alternatives for Sysomos, now part of Meltwater.
Reviewers rate Implementation Rating highest, with a score of 10.
The most common users of Sysomos, now part of Meltwater are from Mid-sized Companies (51-1,000 employees).
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(103)Attribute Ratings
Reviews
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November 21, 2012
Still new to product, but so far so good.
Score 7 out of 10
Vetted Review
Verified User
- We are starting to get support alerts sooner than when we would just get tagged with complaints. Currently if there is anything negative being said about us we are alert as it happens which allows for us to get on top of the issue should there be one at the present time.
- The connection into Salesforce.com isn't that strong.
- Being so early in this process I don't have any tangible data to provide positive ROI currently.
Radian6
Meltwater Buzz
UberVU
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3
Support staff and Marketing
1
It's just me. Eventually I am going to get my colleague completely pulled in as well to free up some of my time.
- This gives us the ability to monitor not only our brand but even competitor data across the internet. This isn't only social posts but including blogs/print/news where our queries are mentioned.
We were just using TweetDeck, Facebook, Twitter and Google Alerts to try and track our own brand mentions but weren't coming back with enough data.
- Vendor implemented
- Implemented in-house
It is a SaaS product so there really wasn't much implementation. I had to go in and make a few connections to accounts we have in the social world.
- Self-taught
It was too difficult but it would have been nice to have our account manager give us a better this is how you do it method. I know when I saw the demo from the sales rep I wasn't able to retain everything he showed me.
No
You get an account manager to help you stand up your environment.
- Salesforce.com
I am able to view the product from within my Salesforce.com login, I had to install their custom application which created a few custom fields throughout the system. Along with create some workflow rules.
- None at the moment.
N/A
We were able to negotiate a lower cost per year one and no automatic renew. It's like any other sales contract everything can be negotiated down.