Raiser's Edge

Raiser's Edge

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Score 7.6 out of 100
Raiser's Edge

Overview

Recent Reviews

Raisers Edge thoughts

9 out of 10
July 29, 2020
We use The Raisers Edge for our team. It is our primary database for maintaining all of our donors and their information. We use it to not …
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As good a tool as you make it

8 out of 10
January 31, 2020
Our Development Department uses Raiser's Edge on a daily basis to manage relationships with donors including entering gift data, tracking …
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Awards

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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

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DonorPerfect is a solution in fundraising that helps nonprofits grow. It helps teams manage donations, contacts, receipting, reporting, email, and fundraising initiatives from a single system. Features for organizations of all size include automatic monthly giving, integrated online donation forms,…

What is Little Green Light?

Little Green Light offers headquartered in New Hampshire offers a donor management platform providing constituent profiles with membership management features in a SaaS application, as well as featuring communication, collaboration and organizational task automation.

Features Scorecard

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Product Details

What is Raiser's Edge?

Raiser's Edge Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Reviews

(1-7 of 7)
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Lena Trubnikova | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
we recently had an issue with BBMS/LO. A donor approached us with request to refund 2 out of 3 credit card charges. we discovered that 2 of these donations had been entered in LO as offline unconfirmed gifts and then confirmed by using the same credit cart. It took a while to figure out how it happened. Blackbaud customer service found the reasons and explained everything to us within a week.
April 26, 2016

Well Worth the Cost!

Score 9 out of 10
Vetted Review
Verified User
Review Source
We recently migrated to a hosted environment and had an issue with the Outlook Anywhere integration after the migration. The support agent knew what she was talking about and did some quick troubleshooting and escalated the issue to the next level. She told me when she would follow up with me and did so as expected. The issue was resolved by the next day.
Elaine Tucker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We were having issue with query, and when I spoke to the analyst, she not only took the call, we did a screen share. When that did not resolve the case she took our data and did extensive testing of the issue to resolve the problem. I'm a 20 year user of the software, so when I found this, I appreciated her taking the extra time and effort to troubleshoot.
Score 3 out of 10
Vetted Review
Verified User
Review Source
July 27, 2012. Greg Milton at Blackbaud. I opened a ticket with Blackbaud late on a Friday because we began receiving HUNDREDS of email bounce messages (Delivery Status Messages) from messages sent from our website database as far back as April of 2011. Greg worked expertly and efficiently to understand the issue, explain it to me, and assist me with communicating to our internal stakeholders. As I mentioned, this was late on a Friday and by Monday, July 30, 2012, there was a clear, concise, and well-written article in the Knowledgebase explaining the situation. All too often Blackbaud (and, in all fairness, other vendors) blame the customer and try to avoid responsibility. Greg didn't shy away from the fact that Blackbaud made an internal change on their Mail Transfer Agent which resulted in the onslaught of Delivery Status Messages.