Overall Satisfaction with Raiser's Edge
We use it only for our fundraising efforts, in our fundraising department. We use it to record donations, generate solicitation or invite lists, and track event participation. We used to track volunteers in Raiser's Edge, but moved away from it. Since Raiser's Edge can store a lot of information, we record and track everything possible, including gift agreements or letters. It helps with record reviewing. We also track meetings or communications with donors and prospects in Raiser's Edge. It provides complete view of donors behaviour and our solicitation efforts.
- Record gifts
- Tracking meetings and actions
- Tracking event participation
- Output fields in query
- Duplication in querying
- Integration with other software
- Complete view of donors giving behaviour
- Difficult information integration
- Difficulty with pulling data for deep analysis
Do you think Raiser's Edge delivers good value for the price?
Are you happy with Raiser's Edge's feature set?
Did Raiser's Edge live up to sales and marketing promises?
Did implementation of Raiser's Edge go as expected?
Would you buy Raiser's Edge again?
It's a sophisticated and well-built software, with lots of tracking and recording capabilities. All and all, excellent ability to segment. However, the look is outdated, integration is cumbersome depending on what program you want to bring data in. Reporting is not the best, almost any big organization have to pull raw data and manipulate it in a different environment to achieve good Data visualization.