Good old Raiser's Edge
Updated June 30, 2021

Good old Raiser's Edge

MyAn Pacholkow, bCRE | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Raiser's Edge

We use it only for our fundraising efforts, in our fundraising department. We use it to record donations, generate solicitation or invite lists, and track event participation. We used to track volunteers in Raiser's Edge, but moved away from it. Since Raiser's Edge can store a lot of information, we record and track everything possible, including gift agreements or letters. It helps with record reviewing. We also track meetings or communications with donors and prospects in Raiser's Edge. It provides complete view of donors behaviour and our solicitation efforts.

Pros

  • Record gifts
  • Tracking meetings and actions
  • Tracking event participation
  • Analysis

Cons

  • Output fields in query
  • Duplication in querying
  • Integration with other software
  • Donations tracking
  • Event tracking
  • Solicitation tracking
  • Complete view of donors giving behaviour
  • Difficult information integration
  • Difficulty with pulling data for deep analysis
Raiser's Edge has very strong tracking capabilities that allow deep segmentation. It is also very flexible in adding and removing fields and tables.

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

Yes

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

Yes

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

Yes

Would you buy Blackbaud Raiser's Edge NXT again?

Yes

It's a sophisticated and well-built software, with lots of tracking and recording capabilities. All and all, excellent ability to segment. However, the look is outdated, integration is cumbersome depending on what program you want to bring data in. Reporting is not the best, almost any big organization have to pull raw data and manipulate it in a different environment to achieve good Data visualization.

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