TrueSight Pulse (formerly Boundary) (discontinued)

TrueSight Pulse (formerly Boundary) (discontinued)

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Score 8.0 out of 100
TrueSight Pulse (formerly Boundary) (discontinued)


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Product Details

What is TrueSight Pulse (formerly Boundary) (discontinued)?

TrueSight Pulse was a SaaS solution for real-time infrastructure monitoring of web-scale applications built in the cloud or on-premise servers based on BMC's acquisition of Boundary IT monitoring in 2015. The product is no longer available, however BMC's AIOps and Operations Management is still present through the TrueSight Operations Management solution and suite.

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TrueSight Pulse (formerly Boundary) (discontinued) Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUS, CA, EMEA, LatAm, APAC
Supported LanguagesEnglish


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Reviews and Ratings



(1-2 of 2)
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Andrew Kawczynski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
My company as a whole is fairly large. I however am the systems administrator of a smaller portion of the company, called the Remote Operations Center. I have been using TrueSight Pulse for the past 2 years to monitor my server health on the servers that support some critical systems. It is a great tool to have, as I always have access to the interface to see the graphs and usage that my servers resources are using. I like the email alert feature as well as it allows me to get notified if any resources are high.
  • I always have access to the interface to see the graphs and usage that my servers resources are using.
  • I like the email alert feature as it allows me to get notified if any resources, CPU, disk, memory, etc are reaching threshold levels.
  • I like the ability to add different meters and being able to adjust the notifications within the UI.
  • The interface is functional and adaptable but I kind of wish it looked like its predecessor Patrol Monitor.
  • It is somewhat hard to understand the integrations into the UI.
  • Hoping for more metric choices.
Well suited when server monitoring, not well suited for non system administrators. Need to have server knowledge to get full understanding of product.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Pulse for performance and availability monitoring across all of our servers that demand real-time monitoring. Pulse is used primarily by our NOC to review current load as well as historical loads.
  • Real-time high-resolution metric monitoring. Data can be collected and viewed at 1-second resolution.
  • Visualization of line charts
  • Cloud hosted
  • Pulse lacks the ability to have multi-level filters for viewing data. You can only build a dashboard containing particular metrics then you can change what instances are displayed on those charts. It would be nice to be able to have dropdowns to select categories of instances within other categories. It would also be nice to have instances of metrics (i.e. % processor time for processor 1, 2, 3, 4, etc rather than the current single % processor time). The only way to do this right now is to create 1 metric per instance (i.e. % processor time.1, % processor time.2, % processor time.3, etc).
  • Alarms can only be built at a single severity level. Alarm configuration is pretty limited.
  • User permissions are lacking. There are 'user' and 'admin' permission levels, but that is it. There is no way to define permissions based upon particular actions (like creating dashboards, or creating metrics). You're just either an 'admin' or you're not an 'admin'.
Pulse is great for people that want a cloud hosted platform for monitoring time series data. You can post as many metrics as often as you want into Pulse. Pulse is also great for basic alerting functionality.