Amazing Zoom Experience for Video Conferencing and Meetings
Updated September 26, 2023

Amazing Zoom Experience for Video Conferencing and Meetings

Ch Shahryar Fazal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Personal

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

I used Zoom for online B2B Sales calls. Previously i was using Skype and local dialers to reach out clients. During COVID -19 moving from phone call to Zoom meetings totally changed my experienced. In my opinion, it is user friendly and increased my conversion rate. I also used it for internal team meetings and was a great experience so far. Managing virtual team, chat rooms, screen sharing and easily joinable from browser with a single link made it a favorite platform.
  • User Friendly
  • Screen sharing
  • Free video Recording
  • Calendar invites and follow-ups
  • It is difficult to use Zoom for low band width connection.
  • One hour bracket for free user should be increased
  • Mobile browser view is difficult to join
  • Over for big webinars. It has proved to be good ROI
  • I was able to increase conversion rate because of Zoom meetings
  • Kept me organized
I started using Zoom after COVID-19 and was a great experience in comparison to Skype. It helps a user to easily add any prospect client or team member anywhere around the globe through a single link from browser without a chat invite
In comparison to Google Meet you can record meetings in Zoom

Do you think Zoom Events & Webinars delivers good value for the price?

Yes

Are you happy with Zoom Events & Webinars's feature set?

Yes

Did Zoom Events & Webinars live up to sales and marketing promises?

Yes

Did implementation of Zoom Events & Webinars go as expected?

Yes

Would you buy Zoom Events & Webinars again?

Yes

Best platform for Online Sales Meeting
Internal Team Meeting can easily be conducted if a resource is on work from home
Presentations can efficiently done through Screen Sharing
Webinars can be organized
It can easily be integrated with different platforms like Upwork
It is very easy to Sign Up and manage it.

Using Zoom

Sales through Marketing Platforms
Sales Experts use it for client pitching calls
Virtual Assistants are daily connected with clients to update them about the stores via Zoom meetings
Marketing Experts including Google Ads, Social Media Ad Experts and SEO Experts
All these team members have client meeting at least twice in a week and they use Zoom or either Skype for video calls and update on the project progress
  • Screen Sharing
  • Meeting Recording
  • Calendar Integration
  • Webinars in past organization
  • Team Meetings
  • Daily attendance for remote resources
  • Integrate it with our CRM
  • Cloud Server for Meeting Recordings
  • Auto appointment synchronization through platforms like Fiverr
Zoom's existing functionalities are already addressing most of my needs that why i might not renew it. In future i might suggest my company for a paid plan of Zoom to avoid the trial bracket for 1 hour. All other features are up to the mark and fulfill my requirements for the meetings

Evaluating Zoom and Competitors

Yes - Skype We replaced Skype for online meetings because joining process for online meeting is comparatively very easy for Zoom. A single link can help you connect anywhere around the globe. Meeting recording is another important factor that helps me because i don't have install any relevant software for meeting recording separately.
  • Integration with Other Systems
  • Ease of Use
I started using Zoom after Covid-19 and it helped me a lot in client meeting and Sales Closing. Prior my efforts were limited to Skype and Dialer Calls. Zoom helped me improve my interactions with the clients. Email Synchronization was a feature that helped me organize myself for meetings and correspondence.
Nowadays easy integrations with different freelance platforms like Upwork, Fiverr and Calendly give an edge to any communication platform. Since Zoom is integrated with Upwork so i attend all my meetings on Upwork by Zoom. All integrated platforms has an edge to use that specific platform.
Future AI can also help to improve Zoom integrate for many plausible applications

Zoom Implementation

Implementation was very feasible during our initial usage of the Zoom after COVID-19.
Change management was a major issue with the implementation
  • People were not used to daily Virtual Meetings
  • People had joining issues and voice lags due to microphones
  • People joining from system had to purchase separate web cameras

Zoom Support

ProsCons
Support understands my problem
Quick Initial Response
None
Just like i mentioned earlier Zoom provided me exceptional support in my closings after the Covid-19. Due to COVID I prioritized all my meeting via Zoom and it was very easy to adopt and operate Zoom software. Joining and organizing the meeting via Zoom was very user friendly and i enjoyed it.

Using Zoom

This is one of the strongest point i choose Zoom because it is easy to use and someone who is not used to technology can also operate it at hand. i interacted with many startups throughout my tenure of working on Zoom they easily adopted it usability functions and were satisfied by its performance.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Meeting Recording
  • Usability any one can join using a single link
  • Screen sharing
  • Background change
  • Faced Connectivity issues sometimes couldn't fix that
  • Joining meeting through mobile browser
  • Using it without a mobile App on Phone