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Adaptive Defense 360 / WatchGuard EPDR - My personal experience
December 20, 2021

Adaptive Defense 360 / WatchGuard EPDR - My personal experience

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Adaptive Defense 360 / WatchGuard EPDR

We use it for our protection service, block any cyber threat, and [...] inform what stops and where it came from. Patch management service is very useful to update any patch our endpoints may need [to complement] the whole service. Once you install [Adaptive Defense 360 / WatchGuard EPDR] you know your endpoint is safe and protected, [which] really gives you confidence about any threat [that] may appear.
  • Zero trust application service
  • Threat hunting and investigation service
  • Anti-exploit
  • Program blocking
  • Keep registries for 1 year at no additional cost
  • Improve web filtering
  • Improve device control
  • Improved immediately security
  • Simplify security management
  • Reduce management overhead
  • Customer confidence
Simple, easy to configure, easy to manage, clear, and useful reports

Do you think Watchguard Endpoint Security delivers good value for the price?

Yes

Are you happy with Watchguard Endpoint Security's feature set?

Yes

Did Watchguard Endpoint Security live up to sales and marketing promises?

Yes

Did implementation of Watchguard Endpoint Security go as expected?

Yes

Would you buy Watchguard Endpoint Security again?

Yes

[A] strong, easy, complete, and confident solution like no other.
Easy to manage, confident, and we stay safe.
Best:
For distributed companies, for recently attacked companies, for companies where there [are] no IT people, to simplify cybersecurity management, for companies looking for an easy, simple, and confident and automated protection solution.

Watchguard Endpoint Security Feature Ratings

Endpoint Security
10.0
Anti-Exploit Technology
10
Endpoint Detection and Response (EDR)
10
Centralized Management
10
Malware Detection
10

Using Adaptive Defense 360 / WatchGuard EPDR

34 - sales, BDM, support, admin, HR, presales
1 - [There is] no need to be a cybersecurity expert, just to attend a brief training learning how to use it.
  • Prevent threats
  • Authorized USB
  • Patch updates
  • Inventory management hardware and software
  • Approved applications
  • Audit approvals
  • Disk encryption
  • Software compliance
  • Improve web filtering
No threats appear after installing [Adaptive Defense 360 / WatchGuard EPDR]!

Evaluating Adaptive Defense 360 / WatchGuard EPDR and Competitors

Yes - Bitdefender Gravity Zone, very complicated to configure and manage
ESET, malfunctioning of agents and console, no EDR
SentinelOne, some threats appear on the endpoints
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
Confidence and easy of use
Testing each solution

Adaptive Defense 360 / WatchGuard EPDR Implementation

Easy and quick implementation all of a sudden
  • Implemented in-house
Change management was a small part of the implementation and was well-handled - We got a plus with online inventory hardware and software service included in [Adaptive Defense 360 / WatchGuard EPDR], now we improve our ease of visibility.
  • Inventory hardware and software
  • Executive report suited well for a quick security check up
  • Additional reports are welcome as they provide good information about security events

Adaptive Defense 360 / WatchGuard EPDR Training

  • Online training
Easy to access and review information

Configuring Adaptive Defense 360 / WatchGuard EPDR

Just right for the product, nothing complex
Study first online training. After [...] any doubt you may have, recommend an online review with an expert.
Some - we have done small customizations to the interface - Created new filters and groups according [to] our organization.
No - we have not done any custom code
Additional security reports [are] programmed weekly by email.

Adaptive Defense 360 / WatchGuard EPDR Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No, [standard] support works very [well]!
Yes - [It was] solved for the next working day.
When I ask for support [at] a specific time, they say YES, and stay with me until [a] solution was [found.]
They always support customers.

Using Adaptive Defense 360 / WatchGuard EPDR

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Indicators of compromise
  • Advanced protection
  • Forensic analysis
  • Indicators of compromise
Yes - Very well

Adaptive Defense 360 / WatchGuard EPDR Reliability

There's no limitation in multisite coverage and endpoint amount to be integrated [into] one cloud console.
Outages are done in off operational hours, and we received [...] previous advice from [the] vendor.
Load quickly, reports are always on time, have not [been] used with another third-party integration.

Integrating Adaptive Defense 360 / WatchGuard EPDR

  • None
  • None
It can be integrated with many third-party vendor solutions like SIEM.

Relationship with WatchGuard Technologies

Easy to work with.
They are always ready to help.
POC, but it was offered very quickly.
Ask for a POC if you have doubts about the solution.

Upgrading Adaptive Defense 360 / WatchGuard EPDR

Yes - No impact
  • Indicators of compromise
  • Automatic correlation with another cloud brand solutions