With Adaptive Defense 360 / WatchGuard EPDR our organisation became more safe, efficient and productive.
December 20, 2021

With Adaptive Defense 360 / WatchGuard EPDR our organisation became more safe, efficient and productive.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adaptive Defense 360 / WatchGuard EPDR

Adaptive Defense 360 / WatchGuard EDPR plays a big role in the security infrastructure of our company's information system. It solves all our needs concerning protecting our endpoints from all menaces, involving viruses/trojans and other malware. Ransomware is also a big concern to us, but with the capabilities embedded in the software, we trust that we are more secure. It also helps us keep all the software of the endpoints updated with the help of the module patch management. Another great feature is the cloud management console, where we can analyse, deploy, manage all software updates and even implement security rules and website restrictions in a manner of minutes. We have to be honest; we just could not live without it anymore.
  • Deployment of software updates to the endpoint, windows, and non-windows software
  • Ransomware awareness and protection with detailed reports of events
  • Restrict access to certain websites for a group of users/endpoints
  • Active detection of menaces from the web
  • Discovery and alert of endpoints not protected
  • Comprehensive visualisation of the network infrastructure
  • Reports showing all the security events occurred in the system
  • Report automation
  • Deployment of the software sometimes is hard to do in smartphones, too many steps
  • Information of security events could be more detailed
  • The ability to construct personalised reports would be a plus
  • [...] The ability to make website URL and category viewing restrictions resulted in higher productive personnel and reduced the risks of infection.
  • For the IT department, the centralised management console with all the information and tasks prepared to deploy to the endpoints helps us work more efficiently and faster.
  • The ROI has been really good along [the] years, with a safer environment our employees work better and without stress, that translates in productivity.
Comparing Adaptive Defense 360 / WatchGuard EPDR against some of its competitors, one thing that jumps of is the simplicity to work with the Adaptive Defence 360 product. It's simple; it facilitates your life, helps you deploy and manage your endpoints in the organisation seamlessly, mainly the PC-based. Another plus point is its capability to adapt to new zero-day menaces and block programs/traffic that are a probable security problem. The cost is another positive factor; it provides you with a well-organised plan of licenses that makes the difference to the competitors.

Do you think WatchGuard EPDR delivers good value for the price?


Are you happy with WatchGuard EPDR's feature set?


Did WatchGuard EPDR live up to sales and marketing promises?


Did implementation of WatchGuard EPDR go as expected?


Would you buy WatchGuard EPDR again?


We are giving this rating because the product has solved all of our problems concerning the security of the endpoints in our organisation. It helps us have a more secure system without giving us too much trouble or work. Actually, it gives us free time to focus on our business and staff. We are glad that we have found this software, and a least for now, we do not intend to change it.
Adaptive Defense 360 / WatchGuard EPDR is one of the best endpoint protection systems. It has all the necessary features to solve this problem. We encountered in this product the solution to our endpoint security problems, so it is really good in this role. The smartphone endpoint solution could be better and [easier] to deploy. This software should be one part of [the] security infrastructure of the organisation, not the only [piece] of security implemented. One thing that works really well with this software is [the in-depth] traffic scanning firewall like the WatchGuard Firebox family firewalls.

WatchGuard EPDR Feature Ratings

Anti-Exploit Technology
Endpoint Detection and Response (EDR)
Centralized Management
Malware Detection

Evaluating Adaptive Defense 360 / WatchGuard EPDR and Competitors

Yes - Adaptive Defense 360 / WatchGuard EPDR replaced AVG as our endpoint security solution. This new product has several advantages from AVG; it is easier to manage because [it] has a centralised management console in the cloud. It also has a more powerful security engine with features like adaptive prevention of menaces. It's also more light to the hardware of the endpoint, not slowing down the PC.
  • Product Features
  • Product Usability
  • Product Reputation
Product features were the main factor [in] the purchase decision. This is a really well-suited product with all the necessary tools to manage and protect our endpoints. Things like patch management to update all the software of the PC, adaptive defense to recognise new menaces, and website blocking by URL or category are a few of the tools that make the difference.
We really wouldn't change [anything] because it was a really good process. Since the contact with the vendor, the definition of [an] adequate solution to the implementation phase [...] all went well and according to our expectations. It's because of this good relationship that we continue with the product and do not what to change.

Adaptive Defense 360 / WatchGuard EPDR Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
No, we do not know if there is any; we are somewhat satisfied with the support so far, but [we sincerely think] there is space [for] improvement.
Yes - It was solved in a reasonable time.
Well, we do not have so many events reported to [Adaptive Defense 360 /] WatchGuard; the ones we reported were solved in a reasonable time frame, with some good advice from the company. Nevertheless, we think that there is space [for] improvement.
We think that besides being able to help solve the problem, [Adaptive Defense 360 /] WatchGuard can improve in the time of response and with more bonding and commitment regarding the support provided.