ApptioOne implementation - Do you get value for your investment?
November 11, 2022

ApptioOne implementation - Do you get value for your investment?

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

ApptioOne

Modules Used

  • Cost Analytics (formerly Cost Transparency)

Overall Satisfaction with ApptioOne

We are using the Apptio Cost Transparency and the capitalization models of ApptioOne. This serves as a one-spot space for getting to know about all incurred costs in the Product delivery and to evaluate on how we did to budget and outlook. The scope is to bring Cost transparency across end users and also to have an easy-to-use UI.
  • Bringing in Cost "transparency"
  • Getting to the details of the incurred expenses
  • Easy to use and adopt
  • Inbuilt reports for Services and Business Units had many missing links and had to be customized
  • Customized reports are excluded from upgrades. We are a little concerned about it as we have a lot of customized reports
  • Support tickets raised take a longggg time to be worked upon or resolved
Flexible Analytics and reporting will be very helpful in getting an enhanced end-user experience. Accelerated Budgeting and forecasting is the next thing we have in the pipeline for implementation.
  • We are still in the process of implementation, and it's too early to comment on the impact on business objectives
  • At a high level, getting Cost transparency across different report groups enables our IT teams to have meaningful conversations with Business and Data-driven discussions with Finance
I'm unable to predict the status of the support tickets. Takes a long time to get attention from the support team.
  • Cloudability
Easy to integrate quicker implementation easier change management.

Do you think IBM Apptio delivers good value for the price?

Yes

Are you happy with IBM Apptio's feature set?

Yes

Did IBM Apptio live up to sales and marketing promises?

No

Did implementation of IBM Apptio go as expected?

Yes

Would you buy IBM Apptio again?

Yes

We had adopted TBM years ago, and adapting to ApptioOne from Digital Fuel was an easy one. Apptio Dev team has been very supportive with the implementation, staying with us to understand our current problems and to suggest and implement the best workarounds customized for our organization.